Worx WG155, User Manual

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2 in 1 Grass Trimmer/Edger 

EN

TroUBLEsHooTING

The following table gives checks and actions that you can perform if your machine does not 
operate correctly. If these do not identify and correct the problem, contact your service agent.

waRNiNG:

 Switch the machine off and remove the battery prior to any troubleshooting.

Problems

Possible Causes

Corrective action

Trimmer fails to 
operate.

Battery discharged.

Battery too hot/cold.
Motor is broken.
Internal wiring of machine 
damaged.

Recharge battery; also see “HOW 
TO CHARGE YOUR BATTERY “in 
charger manual.
Allow to cool/warm.
Contact Service Agent.
Contact Service Agent.

Trimmer runs 
intermittently.

Motor is broken.
Battery not fully charged.
On/Off switch defective.

Contact Service Agent.
Recharge battery.
Contact Service Agent.

Excessive 
vibrations/noise.

Machine defective.
Line spool is not wound well.

Contact Service Agent.
Rewind the line. See ’’ To fit spool 
and line assembly.’’

Cutting time per 
battery charge 
too low.

Battery has not been used for long 
period or only charged for short 
term.
Grass too high.
Battery defective.

Fully charge battery; also see
“HOW TO CHARGE YOUR BATTERY 
“in charger manual.
Cut in stages.
Replace the battery.

Machine does not 
cut.

Line broken.
Battery not fully charged.
Motor is broken (speed is too low).
Grass entangled around cutting 
head.

Replace the line.
Recharge battery; also see “HOW 
TO CHARGE YOUR BATTERY “ in 
charger manual.
Contact Service Agent.

Remove grass.

Continuous 
lighting of the 
battery charge 
indicator
No charging 
procedure 
possible.

Battery not (properly) inserted.

Battery contacts contaminated.

Battery defective.

Properly insert battery into battery 
charger.
Clean the battery contacts (e.g. 
by inserting and removing the 
battery several times) or replace 
the battery.
Replace the battery.

Battery charge 
indicator does 
not light up.

Plug of battery charger not 
plugged in (properly).
Socket outlet, mains cable or 
battery charger defective.

Insert mains plug (fully) into the 
socket outlet.
Check the mains voltage; have 
the battery charger checked by 
an authorized after-sales service 
agent.

Auto feed does 
not work

Cutting line is not wound well. 
The line is tangled. 
Line is used up.

Manually feed the line, if still can 
not feed out, remove the spool out 
and rewind the line.
Replace with a new line spool.