Worx WG184, Manual

14

EN

2-in-1 Cordless Grass 

Trimmer/Edger 

TROUBLESHOOTING

The following table gives problems and actions that you can perform if your machine does not operate 
correctly. If these do not identify and correct the problem, contact your WORX Customer Service at 1-866-354-
WORX.

WARNING:

Sw

itch the machine off and remove the battery prior to any troubleshooting.

Problems

Possible Causes

Corrective Action

Trimmer fails to 
operate.

Battery discharged.

Battery too hot/cold.
Motor is broken.
Internal wiring of machine damaged.

Recharge battery; also see 
the content in charger manual 
Allow to cool/warm.
Contact Service Agent.
Contact Service Agent.

Trimmer runs 
intermittently.

Motor is broken.
Battery not fully charged.
On/Off switch defective.

Contact Service Agent.
Recharge battery.
Contact Service Agent.

Excessive 
vibrations/noise.

Machine defective.
Line spool is not wound well.

Contact Service Agent.
Rewind the line. See ’’ To fit spool and 
line assembly.’’

Cutting time per 
battery charge
too short.

Battery has not been used for long period 
or only charged for short term.
Grass too high.
Battery defective.

Fully charge battery; also see the 
content in charger manual.
Cut in stages.
Replace the battery.

Machine does not 
cut.

Line broken.
Battery not fully charged.

Motor is broken (speed is too low).
Grass entangled around cutting head.

Replace the line 
Recharge battery; also see 
the content in charger manual.
Contact Service Agent.
Remove grass.

Continuous lighting 
of the battery 
charge indicator.
No charging 
procedure possible.

Battery not (properly) inserted.

Battery contacts contaminated.

Battery defective.

Properly insert battery into battery 
charger.
Clean the battery contacts or replace 
the battery.
Replace the battery.

Battery charge 
indicator does not 
light up.

Plug of battery charger not plugged in 
(properly).
Socket outlet, mains cable or battery 
charger defective.

Insert mains plug (fully) into the 
socket outlet.
Check the mains voltage; have 
the battery charger checked by an 
authorized after-sales service agent.

Command  feed 
does not work

Cutting line is not wound well. 
The line is tangled. 

Line is used up.

Manually feed the line, if still can not 
feed out, remove the Spool out and 
rewind the line.
Replace with a new spool of line.