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Cordless chain saw
EN
20
TROUBLESHOOTING TABLE
The following table gives checks and actions that you can perform if your machine does not
operate correctly. If these do not identify/remedy the problem, contact your service agent.
WARNING: Switch off and remove plug from power source before investigating
fault.
Symptom
Possible Cause
Remedy
Chain saw fails to
operate
Out of battery.
Fuse faulty.
Charge the battery pack.
Replace fuse.
Chain saw
operates
intermittently
Over heating
Applying too much pressure
while cutting.
Loose connection.
Internal wiring defective.
On/off switch defective.
Place the machine in a cool,
ventilated place to cool it down
Applying relatively less pressure
while cutting
Contact service agent 1-866-354-
WORX (9679).
Dry chain
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Refill oil
Clean cap
Clean oil passage outlet
Chain/chain bar
over-heats
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Chain is over tensioned
Dull chain
Refill oil
Clean cap
Clean oil passage outlet
Adjust chain tension
Sharpen chain or replace
Chain saw rips,
vibrates, does not
saw properly
Chain tension too loose
Dull chain
Chain worn out
Chain teeth are facing in the
wrong direction
Adjust chain tension
Sharpen chain or replace
Replace chain
Reassemble with chain in correct
direction
