Worx WG719, Owner'S Manual

16

13AMP Electric Lawn Mower               EN

TROUBLE SHOOTING

PROBLEM

SOLUTION

1. Mower doesn’t run 
when operation bail is 
activated.

Release switch lever to turn mower off. Remove safety key, turn 
mower over and check that blade is free to turn. If not free, return 
to an authorized servicer. Blade should turn freely.

2. Motor stops while 
mowing.

A. Release switch lever to turn mower off. Remove safety key, turn 
mower over and check that blade is free to turn. If not free, return 
to an authorized servicer. Blade should turn freely.
B. Raise cutting height of wheels to highest position and start 
mower.
C. Avoid overloading the mower. Slow down the cutting pace by 
pushing mower slower or raise the cut height. Or both.

3. Mower runs but 
cutting performance is 
unsatisfactory, or does 
not cut entire lawn.

A. Release operating bail to turn mower off. Turn mower over and 
check: Blade for sharpness - Keep blade sharp. Deck and discharge 
chute for clogging.
B. Wheel height adjustment may be set too low for grass 
condition. Raise cutting height.

4. Mower is too hard to 
push.

A. Raise cutting height to reduce deck drag on grass. Check each 
wheel for free rotation.

5. Mower is abnormally 
noisy and vibrates.

A. Release operating bail to turn mower off. Turn mower on side 
and check blade to ensure it has not been bent or damaged. 
If blade is damaged, replace with a replacement blade. If the 
underside of the deck is damaged return mower to an Authorized 
service center.
B. If there is no visible damage to the blade and the mower still 
vibrates: Release switch lever to turn mower off, remove blade. 
Rotate blade 180 degrees and retighten. If mower still vibrates, 
return the mower to an authorized service center.

6. Mower not picking up 
clippings with the Grass 
Collection Bag.

A. Remove mulch plate when bagging.
B. Chute clogged. Release operating bail to turn mower off. Clear 
chute of grass clippings.
C. Too much cut grass. Raise cutting height of wheels to shorten 
length of the cut.
D. Bag full. Empty bag more often.

7. When mulching there 
are clippings visible.

A. Too much cut grass. Raise cutting height of wheels to shorten 
length of the cut. Do not cut off more than 1/3 of total length.
B. Check blade for sharpness. Always keep blade sharp.