13
The device is offline in the WowME Tracker app.
Missing connection between the device and WowME Tracker app can be caused by
multiple problems. Please check that your device meets following criteria:
•
The battery of the device is charged.
•
PIN code of the SIM card is deactivated.
•
SIM card has an active data plan or enough money for pay-as-you-go data.
Location services are very inaccurate.
Accuracy of your device’s location services are depending on method that is currently
used in operation. It is determined by the following factors.
When outside, the device is using primarily GPS that is affected by the surrounding
environment. GPS has weaker signal close to high buildings, trees etc. If the GPS is not
available or not loaded yet, the device will use LBS that determines location from the
mobile network. This is dependent on density of signal towers network. You can turn off
LBS localization in the WowME Tracker to keep more precise GPS localization only.
When indoors, GPS is not available. Device primarily uses LBS location that is very
inaccurate. Location can be updated when the device connects to a nearby WiFi. If you
want more accurate location service, please turn off LBS localization in the WowME
Tracker. Device will show you WiFi location and in case that the WiFi is not available, it
will show the last update of outdoor GPS position.