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 Q & a

WowWee™ 90-Day Limited Warranty

WowWee’s warranty obligations for MiP™ (this “Product”) are limited to the terms set forth below.

WowWee Group Limited (“WowWee”) warrants to the original end-user purchaser that this Product will be free from defects in 

materials and workmanship under normal use for a period of 90 days from the date of retail purchase (the “Warranty Period”). This 

warranty is extended only to the original end-user purchaser of a new product that was not sold “as is”. 

If a defect arises:

(1) you may within 30 days from the date of retail purchase (or such other period specified by the return policies of the place of 

purchase) return this Product to the place of purchase, together with the original proof of purchase and either the original box or the 

UPC code label from the box, and this Product will be replaced or, in the event that a replacement for this Product is not available at the 

place of purchase, either a refund of the purchase price for this Product or a store credit of equivalent retail value will be provided; or

(2) you may after the day that is 30 days from the date of retail purchase (or such other period specified by the return policies of the 

place of purchase) and within the Warranty Period contact WowWee Customer Support to arrange for the replacement of this Product. 

In the event that a replacement for this Product is not available this Product will be replaced by WowWee with a product of equivalent 

or greater retail value.

Notwithstanding the foregoing terms of this warranty, WowWee reserves the right at all times, at its sole option and discretion, to 

refund to you the purchase price paid by you for this Product in full and final settlement of WowWee’s obligations under this warranty.

A purchase receipt or other proof of the date of retail purchase and purchase price is required in order to claim the benefit of this 

warranty.

If this Product is replaced, the replacement product becomes your property and the replaced Product becomes WowWee’s property. 

If the place of purchase refunds the purchase price of this Product or issues a store credit of equivalent retail value, this Product must 

be returned to the place of purchase and becomes WowWee’s property. If WowWee refunds the purchase price of this Product, this 

Product must be returned to WowWee and becomes WowWee’s property.

EXCLUSIONS AND LIMITATIONS

This warranty covers the normal and intended use of this Product. This warranty does not apply: (a) to damage caused by accident, 

abuse, unreasonable use, improper handling and care or other external causes not arising out of defects in materials or workmanship; 

(b) to damage caused by service performed by anyone who is not an authorized representative of WowWee; (c) to any hardware, 

software or other add-on components installed by the end-user; (d) if this Product has been disassembled or modified in any way; (e) 

to cosmetic damage, including but not limited to scratches, dents or broken plastic, or normal wear and tear.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MIGHT ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE 

TO STATE. WOWWEE’S RESPONSIBILITY FOR PRODUCT DEFECTS IS LIMITED TO THE REPLACEMENT OF THIS PRODUCT OR THE 

REFUND OF THE PURCHASE PRICE FOR THIS PRODUCT. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED 

TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE 

LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY 

AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD. If any term of this warranty is held to be illegal or unenforceable, the 

legality or enforceability of the remaining terms shall not be affected or impaired. 

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, WOWWEE IS NOT RESPONSIBLE FOR 

DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWSOEVER CAUSED RESULTING FROM BREACH OF 

WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE. THE 

FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR 

INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. 

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR 

LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THESE LIMITATIONS MIGHT NOT APPLY TO YOU.

Valid only in U.S.A.

A

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 F

uNCTIONALITY

MiP™ is equipped with BLE (Bluetooth

®

 Low Energy) connectivity and can interact wirelessly with an 

iPhone

®

 4s and above, iPod touch

®

 Gen 5 or above, iPad

®

 3 or above, iPad Air™, or select Android™ 

BLE enabled devices. Apple

®

 devices must be running iOS 7 or above. Android™ devices must be 

running Android™ 4.3 BLE or above.

Using the App, you can access a wider range of behaviors, moods and games, or have MiP™ dance 

to songs on your device. 

NOTE:

  MiP™ does not have object detection when controlled via the App.

Q&A 

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 P

RODuCT

 S

uPPORT

If you are experiencing difficulties with MiP™, use this troubleshooting guide or visit 

 

www.wowweezone.com

 for further support.

Q: 

my miP™ is not responding to my hand gesture commands…

A: 

Make sure you are giving gestures in front of MiP™s IR Sensors, located above its eyes. Note 

that MiP™ cannot detect hand gestures from the side or from behind.

Q: 

my miP™ has trouble performing turns and is moving too slowly…

A: 

Make sure there is no dirt or fibers trapped around the wheels. If there is, carefully remove the 

debris (adult supervision required). If MiP™ still moves slowly, try replacing the 4 x “AAA” size 

alkaline batteries.

Q: 

my miP™ cannot detect objects and obstacles...

A: 

Try resetting MiP™ by turning it Off for a few seconds and then On again using the power 

switch located on the back. Note that MiP™’s IR Sensors are based on reflection. It can see 

highly reflective surfaces, such as white walls or mirrors more easily and from greater distances 

than matte or black surfaces.

Connecting to MiP™ with your device

To connect MiP™ with your device:

1.  Turn MiP™ On as instructed in Getting 

Started (pg 5).

2.  Open the MiP™ App on your device.

3.  The App will bring up your MiP™’s ID in a 

list of available devices.

4.  Follow the on-screen instructions to augment 

MiP™’s behavior, moods and games.

Downloading the App

For iPhone and iPod touch:

Go to the App Store and search for 

MiP App. Alternatively, open a 

browser and use the following link:  

appstore.com/mipapp. Then, click 

download.

For Android:

Go to the Google Play Store and search for MiP 

App. Then, click download.

waRRaNTy

Summary of Contents for miP 0821

Page 1: ...USER MANUAL ASSORTMENT NO 0820 ITEM NO 0821 0825 ...

Page 2: ...ng to the diagram Ensure that the positive and negative polarities match the illustrations inside the battery compartment 4 Replace the battery compartment cover and tighten screws using the screwdriver Do not over tighten IMPORTANT BATTERY INFORMATION Use only fresh batteries of the required size and recommended type Do not mix old and new batteries different types of batteries standard Carbon Zi...

Page 3: ...D Eyes IR Sensor Microphone LED Mode Indicator Poseable Arms Wheels Tray Slot For inserting tray MiP Overview Front IR Transmitters Stand Slot Battery Compartment Power Switch Stand Speaker MiP Overview Back ...

Page 4: ... will start balancing then wait for new commands whilst in its previous mode Modes MiP Mode Default The default mode MiP is in upon start up In this mode MiP will detect hand gestures responds to claps and shakes Hand Gesture Control Forward Guide MiP forward by holding your hand in front of MiP then dip and pull your hand away from MiP to steer it forward Hand Gesture Control Backward Guide MiP b...

Page 5: ...irection MiP will track forwards backwards left and right movements Note MiP is more accurate at tracking slower movements Sleep Mode If MiP is left for approximately 10 minutes it will enter Sleep Mode after making a sound The LED Mood Indicator will turn off along with object detection and the unit will no longer balance and drop to a prone position To wake MiP from Sleep Mode turn it OFF for 10...

Page 6: ...RODUCT DEFECTS IS LIMITED TO THE REPLACEMENT OF THIS PRODUCT OR THE REFUND OF THE PURCHASE PRICE FOR THIS PRODUCT ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE EXPIRATIO...

Page 7: ...pment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular Installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equip...

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