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ADV
ANCED OPERA
TION, ADV
ANCED INFORMA
TION AND TROUBLESHOOTING
vi. Saving links to the interface with
different devices
PC, Mac & Linux web browser links to the Enado interface
should be saved as standard bookmarks or favourites.
Ensure the bookmark address is saved as
ipaddress/enado/edit. Saving the full URL will
prevent the customer accessing the most recently
published project.
From mobile devices, such as iOS, Android, Windows
Phone & Blackberry devices, bookmarks should be saved
to the UI from the devices web browser, ensuring that the
option of save to home screen is selected when asked.
i. Updating the Enado controller software
Before starting a project it is highly recommended that the
controller software is updated to the latest version. Full
release notes are included with each release.
To update to the latest version:
1. Select
Update Manager
from the
Application menu.
2. Click
Check for Online Updates.
3. Check the version number of available software is
higher than the currently installed version and press
Install.
The update process can take up to 30 seconds to
complete after which your browser should automatically
refresh & reopen the configuration UI. You will need to re-
enter your configuration UI password that by default is
password123.
Do not power on the Enado controller until
the updating process has completed and the live
& configuration UI’s are accessible from a web
browser.
ii. Accessing the configuration UI guide
To access the full Configuration UI guide Select
Editor
User Manual
from the
Help
menu.
Further information about Enado including guides and
templates are available at
wyrestorm.com.
Many control issues are caused by environmental
factors and are unique to the installation. Therefore
the best method of troubleshooting is to trace the
signal path and use appropriate test equipment at
each stage to test cables and data integrity.
Here are some common issues that affect control data.
IR
1. IR is susceptible to interference from direct & indirect
sunlight, artificial lighting (particularly, but not limited to)
halogen, Plasma, LED & LCD TVs. If any of these are
present near the IR emitters or receivers in the system, it
may result in poor IR transfer. Disconnect IR feeds from
other areas to ensure they are not passing interference
that could be flooding the source.
2. The location of IR emitters is crucial to successful
control. Check with the manufacturer for the accurate
location of the IR receiver on the device and ensure it is
positioned correctly.
3. The integrity of IR data is only as good as the data
that is entered into the Enado controller. Relearn codes
that are causing issue and test them thoroughly from the
device creator.
4. If you are still unable to learn or send IR from the
controller after checking these steps, please reboot the
Enado controller.
!
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10. Advanced Operation
11. Additional Information
12. Troubleshooting
