background image

630140_1

 

XFIRE_1200_GB

 

_Service_R

em

otion

 

15.0

 

Troublesh

ooting

 

 

 

Use

 

the

 

following

 

troubleshooting

 

chart

 

to

 

diagnose

 

and

 

fault

find

 

operati

on

al

 

issu

es

 

with

 

XFIRE

 

1200

 

deco

rative

 

gas

 

fireplace

s.

  

 

Problem

 

Cause

 

Error

 

me

ssage

LCD

 

displ

ay

Solution

Fire

 

does

 

not

 

ignit

e

 

 

No

 

batteries

 

or

 

flat

 

batteries

 

in

 

contr

ol

 

unit

 

10

 

beeps

 

Battery

 

error

 

Place

 

new

 

batteries

 

in

 

contr

ol

 

unit

 

ROM

 

error

 

2

 

cycles

 

of

 

3

 

beeps

 

ROM

 

error

  

change

 

contr

ol

 

unit

 

Suppo

rt

 

test

 

error

 

2

 

cycles

 

of

 

5

 

beeps

 

Suppo

rt

 

error

 

Connect

 

earth

 

cable

 

fro

m

 

battery

 

box

 

to

 

valve

 

Bad

 

recepti

on

 

of

 

remo

te

 

handset

 

signal

 

 

 

 

Change

 

batteries

 

in

 

the

 

remo

te

 

handset

 

 

Check

 

rece

ptio

n

 

of

 

signal

 

from

 

a

 

shorter

 

dist

ance

 

 

Try

 

making

 

the

 

pairing

 

again

 

 

Try

 

changin

g

 

the

 

channel

 

in

 

the

 

conf

igur

atio

n

 

menu

 

No

 

respon

se

 

to

 

touch

 

contr

ol

 

buttons

.

 

Cable

 

lose

 

or

 

bro

ken

 

or

 

connected

 

the

 

wrong

 

way

 

ro

und

 

If

 

LED

 

is

 

conti

nuous

ly

 

on,

 

the

 

cabl

e

 

is

 

connected

 

the

 

wrong

 

way

 

ro

und

 

 

 

Ensure

 

the

 

touch

 

con

tro

l

 

cable

 

is

 

corr

ectl

y

 

connected

 

(see

 

instal

lation

 

manual)

 

 

Change

 

touch

 

contr

ol

 

Suppl

y

 

cable

 

to

 

valve

 

disc

onnected

 

or

 

bro

ken

 

2

 

cycles

 

of

 

5

 

beeps

 

Suppo

rt

 

error

 

Connect

 

supp

ly

 

cable

 

to

 

valve

 

Spark

 

cable

 

disc

onne

cted,

 

bro

ken,

 

not

 

attached

 

corr

ect

 

 

 

Connect

 

spark

 

cabl

e

 

Fire

 

does

 

not

 

ignit

e

 

in

 

progra

m

 

mode

 

Pro

gra

m

 

mode

 

does

 

not

 

work

 

if

 

soft

 

start

 

is

 

deac

tivated

 

 

 

Active

 

soft

 

start

 

Sparks

 

but

 

no

 

pilot

 

ignit

ion

 

Gas

 

suppl

y

 

off

 

or

 

no

 

gas

 

 

 

Check

 

gas

 

installation

.

 

Open

 

gas

 

valve

 

Valve

 

cable

 

disc

onne

cted

 

or

 

bro

ken

 

 

 

Connect

 

valve

 

cable

 

correctly

 

ODS

 

cable

 

disc

onnect

ed

 

or

 

bro

ken

 

 

 

Connect

 

corr

ectl

y

 

or

 

replac

e

 

ODS

 

cable

 

Pilot

 

ign

ite

s

 

but

 

does

n’t

 

stay

 

on

 

ODS

 

is

 

not

 

warmed

 

up

 

 

 

Check

 

pilot

 

flame

 

and

 

verify

 

that

 

it

 

heats

 

the

 

ODS

 

ODS

 

cable

 

badly

 

con

nected

 

 

 

Change

 

pola

rity

 

of

 

ODS

 

cable

 

ODS

 

cable

 

disc

onnect

ed

 

or

 

bro

ken

 

 

 

Connect

 

ODS

 

cabl

e

 

Ignites

 

commandi

ng

 

from

 

remot

e

 

hand

set

 

but

 

not

 

from

 

touch

 

pad

 

Touch

 

contr

ol

 

cable

 

dis

co

nnected

 

or

 

bro

ken

 

 

 

Connect

 

or

 

replac

e

 

to

uch

 

contr

ol

 

cable

 

Defective

 

touch

 

cont

ro

l

 

buttons

 

 

 

Change

 

touch

 

contr

ol

 

Ignites

 

commandi

ng

 

from

 

touch

 

pad

 

but

 

not

 

from

 

remot

e

 

hand

set

 

Bad

 

communi

catio

n

 

with

 

handset

 

 

 

 

Change

 

batteries

 

in

 

the

 

handset

 

 

Check

 

rece

ptio

n

 

of

 

signal

 

from

 

a

 

shorter

 

dist

ance

 

 

Try

 

making

 

the

 

pairing

 

again

 

 

Try

 

changin

g

 

the

 

channel

 

in

 

the

 

conf

igur

atio

n

 

menu

 

Fire

 

switch

es

 

off

 

afte

r

 

6

 

seconds

 

Sh

ortcut

 

in

 

touch

 

con

tro

l

 

5

 

beeps

 

Button

 

error

 

Change

 

touch

 

contr

ol

 

wiring

 

Low

 

batter

ies

 

in

 

the

 

remote

 

 

 

Low

 

battery

 

Change

 

batteries

 

in

 

the

 

remo

te

 

Fire

 

switch

es

 

off

 

 

2

 

cycles

 

of

 

3

 

beeps

 

Conf

ig

 

error

 

Change

 

contr

ol

 

unit

 

 

2

 

cycles

 

of

 

3

 

beeps

 

Eepron

 

error

 

 

Try

 

making

 

the

 

pairing

 

again

 

 

Change

 

contr

ol

 

unit

 

Loss

 

of

 

communi

catio

n

 

between

 

applia

nce

 

and

 

remo

te

 

for

 

18

 

min

 

20

 

beeps

 

 

 

The

 

remo

te

 

is

 

too

 

far

 

from

 

the

 

applia

nce

 

 

The

 

remo

te

 

has

 

no

 

batteries

 

High

 

temperature

 

on

 

the

 

contr

ol

 

unit

 

1

 

long

 

beep

 

Temp

 

error

 

If

 

this

 

occur

s

 

more

 

than

 

once

 

call

 

the

 

techn

ical

 

service

 

Ambi

ent

 

temperature

 

higher

 

than

 

conf

igur

ed

 

 

Over

 

temperature

 

Check

 

corr

ect

 

conf

igur

atio

n

 

of

 

safety

 

temperature

 

Summary of Contents for 1200 Limestone

Page 1: ...Fires INSTALLATION USERS INSTRUCTIONS PRODUCT CODES XT LIM X FIRE 1200 Limestone XT GRA X FIRE 1200 Granite XT TRA X FIRE 1200 Travertine LEAVE WITH THE USER Acquisitions of London 24 Holmes Road Lon...

Page 2: ...a Registered Installer This appliance is for use on Natural Gas G20 at a supply pressure of 20mbar or Propane G31 at a supply pressure of 37mbar In IE consult document I S 813 1996 Domestic Gas Insta...

Page 3: ...ese instructions fully before proceeding with the installation Leave unpacking and installation of the stone frame facia until the fireplace has been commissioned to avoid damage to the facia panels R...

Page 4: ...arranty Installation Installation must be carried out by a registered installer who on completion of the installation must issue a certificate of compliance in accordance with national and or local co...

Page 5: ...remote The glass on the front of the appliance is considered a working surface and as such care should be taken not to touch this while the appliance is running as it will get hot 1 1 Energy Input Rat...

Page 6: ...ny closer to the fire than the dimensions shown in section 2 0 Note The temperature of the wall lining directly above the heater does get warm and hence may discolour paint finishes that are susceptib...

Page 7: ...onsibility to satisfy themselves that their TV mounting and mantle design will not exceed the listed maximum operating temperature of their electronic goods 5 1 Combustible Mantle Clearances The diagr...

Page 8: ...the shaded area 6 0 Corner Installations If a cavity is to be created in a corner the following drawing gives the minimum sizes 7 0 Laying Gas Pipe Gas pipe should be sized as per the requirements of...

Page 9: ...ans of an 8mm diameter compression fitting An accessible inline isolation or service valve should also be fitted The regulator that is supplied with the fire MUST NOT BE REMOVED Removal of the regulat...

Page 10: ...the right Note It may be necessary to use washers on the fasteners to securely fasten the fire to the wall When fixing the fireplace in position ensure that you leave a gap between the fireplace flan...

Page 11: ...equirements of BS 5440 1 Then use Appendix A to work out the quantities of the flue components that are required 12 1 Any offsets in your flue configuration should be 45 where possible 12 2 If your fl...

Page 12: ...B_Manual_R emotion 12 5 Vertical Only Flue Diagram Use this diagram to determine what percentage of flue restriction is required to ensure safe and correct operation of the XFIRE1200 balanced flue dec...

Page 13: ...al_R emotion 12 6 Horizontally Terminating Flue Diagram Use this diagram to determine what percentage of flue restriction is required to ensure safe and correct operation of the XFIRE1200 balanced flu...

Page 14: ...otion 12 7 Vertically Terminating flue with a Horizontal Offset Use this diagram to determine what percentage of flue restriction is required to ensure safe and correct operation of the XFIRE1200 bala...

Page 15: ...FIRE_1200_GB_Manual_R emotion 12 8 Standard Flueing Configurations The following flue components are available from your SpecFlue UK FreeFone 0800 9020220 International 44 1787 880333 in kitset form D...

Page 16: ...630140_1 XFIRE_1200_GB_Manual_R emotion 12 9 Locating the Flue Terminal The flue terminal must be located using the information given in the following excerpts from BS 5440 1...

Page 17: ...630140_1 XFIRE_1200_GB_Manual_R emotion...

Page 18: ...630140_1 XFIRE_1200_GB_Manual_R emotion...

Page 19: ...A In addition for temperature and structural reasons the terminal should not be nearer than 150mm fanned draught or 300mm natural draught to an opening in the building fabric formed for the purpose o...

Page 20: ...alant is required to seal the Terminal Cap to the external wall A bead should be run along the edge of the Terminal that will be in contact with the wall once installed 12 12 Twist locking procedure B...

Page 21: ...elf not the facia When using horizontal flue runs vertical measurements should be measured to the centre line of the horizontal flue pipes When using 90 elbows in the installation use the diagram belo...

Page 22: ...ted and using a Phillips Pozi Drive screwdriver remove the two screws located inside the firebox as shown Once the two screws are removed the baffle will be free to slide down and out as pictured Ensu...

Page 23: ...and replace it with the No 46 pilot jet supplied in the kit Replace pilot line Adjust the Primary Aeration Collar on the burner to the Propane position as shown in the diagram below then place the bu...

Page 24: ...200_GB_Manual_R emotion Finally put the sticker supplied in the conversion kit in onto the dataplate of the ST900 in the position shown The sticker must be signed and dated by the installer who has co...

Page 25: ...ebox ensuring there are no stones or driftwood pieces inside the pilot flame surround guard Arrange the supplied driftwood pieces exactly as shown in the diagram and photo below Underneath each piece...

Page 26: ...If pressure does not fall within the pressure tolerances listed on the table below then the installation pipe size or upstream regulator settings are incorrect If the correct supply pressure cannot be...

Page 27: ...fire for a minimum of 20 minutes and finally assemble and fit the facia 18 2 Fitting the stone frame Take care when handling the facia and get help if necessary The Facia Brackets have been fastened...

Page 28: ...the facia so that the hooks are above the receptacles and let it drop down into position until it is secure and free from movement Remove all protective plastic and packaging material before operating...

Page 29: ...using a matching tile grout The limestone frame may be sealed with an appropriate stone sealer consult the retailer This will give some protection against staining such as red wine tea or coffee but...

Page 30: ...eries which are supplied in the same packaging as the remote The remote control is supplied with a wall mount cradle the installer should mount this at a location determined by the customer 19 3 Switc...

Page 31: ...tom row and appear indicating that the flame level can by changed by just pressing the left or middle button There are four possible flame positions Pilot flame Low flame Medium flame and High flame P...

Page 32: ...eek s is current to remain r nabled To FF button f on configu e a Daily m ram In the erent progr switched o nu Adjus Daily and day Saturd The by pressin bar displa by showin ch hour of en To access ss...

Page 33: ...the lower centre of the fire The touch pad features the basic operations of the fire On off and manual adjustment of the flame height To turn on the XFIRE 1200 push the ON OFF button on the touch pad...

Page 34: ...button off becomes on Once the pairing is on there are 20 seconds to push press and release the button S1 yellow in the control unit Once this operation is done you hear a beep in the control unit an...

Page 35: ...elect No Fan System This option enables or disables the fan system To enable it select Yes To disable it select No Soft start this option causes the thermostat mode to work incrementally When the chan...

Page 36: ...ses as the residual gas in the burner burns away These are normal and should be no cause for concern Unit Body Firebox Different types and thicknesses of steel will expand and contract at different ra...

Page 37: ...ture verified 15 minutes after start up 4 Ensure the pilot frame is clearly visible and free from loose material coals or gravel 5 After Plaster Board installation run fire on high for 60 minutes with...

Page 38: ...Limited Warranty period shall be covered by this Limited Warranty for a period of three 3 months from the date of completion of the repair or for the remainder of the overall Limited Warranty period...

Page 39: ...630140_1 XFIRE_1200_GB _Service_R emotion...

Page 40: ...630140_1 XFIRE_1200_GB _Service_R emotion...

Page 41: ...Check gas installation Open gas valve Valve cable disconnected or broken Connect valve cable correctly ODS cable disconnected or broken Connect correctly or replace ODS cable Pilot ignites but doesn...

Page 42: ...est point screw Leak test all test points and gas system joins unions Check that the pilot flame correctly impinges on the flame failure device thermocouples should not glow red as this indicates that...

Page 43: ...blocking burner ports 10 0 Inspect Flue System if possible If you have access to the flue system inspect it for damage or potential blockages including the cowl Ensure each flue component is twist lo...

Page 44: ...hed fully home This may require substantial force A click should be felt Other components on the control tray can be replaced when necessary while tray is separate from the fireplace When replacing th...

Page 45: ...he left side of the burner upwards and sliding the burner off the jet on the right hand side You will also need to remove the Pilot Cover The long grill at the front of the firebox in order to access...

Page 46: ...ia has cooled before attempting to remove it The facia attaches to the fire by four hooks To remove the facia simply lift it upwards 15 20mm and pull towards you Care should always be taken when handl...

Page 47: ...ts 4 0 Remove Control Tray if required 5 0 SERVICE Check glass assembly 6 0 Clean pilot and main burner jet 7 0 Clean burner thermocouple 8 0 Paint firebox if required 9 0 Inspect flue system if possi...

Page 48: ...y service operation should be carried out only by a suitably qualified and trained person Gas supply MUST be isolated before any service operation is carried out on this appliance DISTRIBUTED BY Acqui...

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