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Troubleshooting 

Here are a few simple solutions to common difficulties to try out first to 
get you up and running quickly. If you are having any difficulty with your 
laser projector, please feel free to contact us online, any time, at 

support@x-laser.com

 

 

Problem 

Solutions 

Unit does not power 
on 

Check if power cable is secure in the wall outlet and 
unit power inlet 

 

Check if the power switch is turned on and illuminated 

 

Check if the fuse is intact, if not replace with 250AC 
2.5amp fuse  

 

 

Replacement fuses 
continue to break 

Try using a different IEC power cable of at least 16 
gauge 

 

If problem persists contact X-Laser to return unit for 
service 

 

 

Unit powers on, but 
has no output 

Check manual for correct DIP switch settings 

 

Check for output in all modes (DIP switch settings) 

 

If in DMX mode check the DMX cable is securely 
attached both in the unit and your DMX controller, and 
make sure the unit is getting signal 

 

 

No output in Manual 
DMX mode 

If in DMX mode check the DMX cable is securely 
attached both in the unit and your DMX controller, and 
make sure the unit is getting signal 

 

Check that the DMX address is set the same on your 
DIP switches and your DMX controller 

 

 

 

 

Summary of Contents for Aurora 4C

Page 1: ...4C and 4G Product Manual and User Guide For Professional Indoor Use Only FDA Variance Required X Laser strongly recommends keeping this manual with your new laser projector at all times as a field ref...

Page 2: ...our new laser projector please do not hesitate to contact your dealer or X Laser directly X Laser USA 301 543 1981 866 702 7768 Sales Extension 0 Support Extension 155 General Information Dial 0 suppo...

Page 3: ...oper Usage 14 Installation 15 Safe Beam and Projection Height 16 Operation 16 Before Powering up Your Projector 16 Warm Up and Duty Cycle 17 Sound Active Mode 17 Auto Mode 18 DMX Control 18 DMX Traits...

Page 4: ...4 Manufacturer s Limited Warranty 23 Limitation of Liability 23 Return Policy 24 Questions Feedback 24...

Page 5: ...er audiences in nearly any performance application with the convenience and flexibility of DMX control With the power of X Laser fixtures also comes a responsibility for safety so we strongly encourag...

Page 6: ...top of your laser projector if at any point the label becomes illegible please contact X Laser for replacement Caution use of controls or adjustments or performance of procedures other than those spe...

Page 7: ...90 degrees F 4 There are NO user serviceable parts inside of the fixture Opening the outer casing will void the warranty and could result in radiation exposure Any modifications to the fixture are pro...

Page 8: ...t and will cause serious injury and or break if touched 12 Do not stand in front of the laser while active All persons should wear protective eyewear while rigging maintaining or otherwise working wit...

Page 9: ...ector box should contain the following items 1 X Laser Aurora laser projector 2 A grounded power cable 3 This user manual 4 Black wrap beam blocking foil 6 A DVD containing letters forms and a wealth...

Page 10: ...witches 2 DMX signal receive LED 3 Sound active mode sensitivity adjustment 4 3 pin DMX input 5 3 pin DMX output 6 Replaceable fan filter 7 Sound level LED 8 Power on indicator LED 9 Main power switch...

Page 11: ...mW 532nm 100mW 650nm 100mW 445nm 100mW 650nm 100mW 445nm 4G 50mW 532nm x 4 FDA Hazard Class 3B Power Variations X Lasers are hand built laser light show products produced from scratch and built to ord...

Page 12: ...t a safety risk to people This means that you must make sure all laser units are properly aimed via your show programming physically blocked to prevent radiation spill or reflection into safe areas an...

Page 13: ...ty equipment such as wavelength specific laser safety glasses be used during any times in which a technician or others could be exposed to laser radiation 7 Excellent laser training is available from...

Page 14: ...ermanently installed you may permanently apply the foil to the outside of the unit To apply simply use thin strips of gaffer s tape or a heat safe glue for permanent installation Using this foil is re...

Page 15: ...exhaustive guide you may hang or otherwise mount your new X Laser product in any suitable orientation The writing on the sides or front of the fixture should always be right side up or at no more than...

Page 16: ...and trained personal MAY be exempt from these safety distances at the discretion of an experienced Laser Safety Officer who may be able to implement an alternative radiation safety plan Example of a...

Page 17: ...e diodes may be turned off via DMX and then back on at a later time If this is done within approximately thirty minutes the laser will still project at full power Avoid turning the projector on and of...

Page 18: ...e DOWN OFF and use switches 1 8 to set the DMX address as show below Dip switches 9 and 10 are used for special functions and thus the laser is not DMX addressable above address 255 To reach a DMX add...

Page 19: ...tterns 2 Pattern Selection 0 255 Static and Dynamic Patterns 3 Animation Speed 0 255 0 is slowest 255 is fastest 4 Scan Rate 0 255 0 is fastest 255 is slowest 5 X Axis Position 0 100 101 255 Move Left...

Page 20: ...use Replacement fuses continue to break Try using a different IEC power cable of at least 16 gauge If problem persists contact X Laser to return unit for service Unit powers on but has no output Check...

Page 21: ...ODUCT BOX FOR SAFE RETURN PACKAGING Return Material Authorization RMA and Shipping PLEASE NOTE All returns will incur a 50 bench fee which will be waived if a the product is repaired under warranty b...

Page 22: ...arts if approved by X Laser are paid by client Faster shipping will incur an extra shipping fee Out of Warranty Repairs X Laser will evaluate the product and contact the user for repair authorization...

Page 23: ...e purchaser of this product acknowledges that they have been advised that an FDA variance is required prior to use of any Class 3B or 4 laser system and the purchaser certifies that this product will...

Page 24: ...lly reconditioned and certified to be in compliance with FDA regulations before it can be resold to another client This process is time consuming and costly especially for just one unit at a time and...

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