24
Return Policy
We want you to love using your X-Laser. If you don’t love it, for
whatever reason, please contact us so that we may help resolve
whatever the issue may be. Factory sealed products may be returned to
your dealer in accordance with their return policies. Used products may
be returned for any reason within 14 days of purchase, assuming that
they are in excellent condition, with a restocking fee of 15%. This fee is
high in comparison to some other devices primarily because each
returned unit has to be fully reconditioned and certified to be in
compliance with FDA regulations before it can be resold to another
client. This process is time consuming and costly, especially for just one
unit at a time, and thus the restocking fee is required.
Questions? Feedback?
If you have any questions about any of the content of this manual or the
safe operation of your new laser projector or would like to give us some
feedback on our products or documentation, please do not hesitate to
contact your dealer or X-Laser directly.
X-Laser USA
301-543-1981
866-702-7768
Sales – Extension 0
Support – Extension 155
General Information – Dial 0
support@x-laser.com
www.x-laser.com
info@x-laser.com
9125A Whiskey Bottom Road, Laurel, MD 20723 USA