Rev.081022
Page 18 of 22
FUS-20852000-0031
Troubleshooting
⚠
WARNING
•
Follow all safety precautions whenever diagnosing or servicing the tool.
•
Disconnect power supply before service.
Use the table below to troubleshoot problems before contacting service personnel or your local dealer. If
the problem continues after troubleshooting, call your local dealer for assistance.
Failure
Possible Cause
Corrective Action
Motor
overheats
1. Incorrect power cables
2. Winch is being over-worked
1. Use only supplied power cables or
cables of equal or larger gauge.
2. Allow winch to cool down periodically
Motor does
not turn on
1.
Switch assembly not connected
properly.
2.
Loose battery cable connections
3.
Vehicle battery needs charging
4.
Contactor malfunctioning
5.
Defective switch assembly
6.
Defective motor
7.
Water has entered motor
8. Internal damage or wear
1.
Insert switch assembly all the way into
connector.
2.
Tighten nuts on all cable connections
3.
Fully charge battery
4.
Tap solenoid to loosen
contacts. Apply 12 volts to
coil terminals directly. A
clicking indicates proper
activation
5.
Replace switch assembly
6.
Check for voltage at armature port
with switch pressed. If voltage is
present, replace motor
7.
Allow to drain and dry. Run in
short bursts without load until
completely dry
8. Have technician service winch
Motor runs
but winch
drum does
not turn
The clutch is not engaged
Move the Clutch Dial to the Engaged
position
. If problem persists, contact a
qualified technician to check and repair unit
.
Motor runs
slowly or
without
normal
power
1. Insufficient current or voltage
2. Loose or corroded battery
cable connections
3.
Incorr
ect
power cords
1.
Battery weak, recharge
Run winch with vehicle motor running
2.
Clean, tighten, or replace
3.
Use only supplied power cords
Motor
runs in
one
direction
only
1. Defective or stalled solenoid
2. Defective switch assembly.
1. Tap solenoid
to loosen
contacts. Or
repair / replace the solenoid
2. Replace switch assembly
Replacement Parts
For replacement parts and technical questions, please contact Customer Service at
1-888-380-7428
.
Not all product components are available for replacement. The illustrations below provided are a
convenient reference to the parts that are provided in each service kit.
When ordering parts, the following information will be required: item description, item model number,
item serial number/item lot date code, and the replacement part number.
The distributor reserves the rights to make design changes and improvements to product lines and
manuals without notice.
