X-Trax VATA2020, User Manual

Page 1: ...Product User Manual IP Gateway Model VATA2020 Version V1 0 60 16 ...

Page 2: ...rcuit boards Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Avoid exposure the gateway to high temperature below 0 or high humidity Avoid wetting the unit with any liquid Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else it m...

Page 3: ...ONE 10 4 1 Call transfer 10 4 2 Call hold 10 4 3 With the PSTN user calls 11 5 WEB CONFIGURATION 12 5 1 Introduction of configuration 12 5 1 1 Ways to configure 12 5 1 2 Password Configuration 12 5 2 Setting via web browser 12 5 3 Configuration via WEB 13 5 3 1 BASIC 13 5 3 2 Network 16 5 3 3 VOIP 23 5 3 4 Phone 32 5 3 5 Maintenance 36 5 3 6 Security 41 5 3 7 Logout 46 6 APPENDIX 47 6 1 SPECIFICAT...

Page 4: ...ble 3 A power adapter NOTE if you use the non VATA2020 single port gateway comes with a power adapter single port gateway VATA2020 may cause damage or other injury Specifications for the power adapter may difference between the different ship areas If the power adapter provided with the product can not be used locally please consult your local dealer 4 User manual ...

Page 5: ...l interface to a public telephone network PSTN IE escape interface power for the gateway the call line will automatically go to PSTN lines from the VoIP line the normal traffic for the user to provide the most effective protection Off this site using the most advanced voice processing technologies such as advanced voice compression standards echo cancellation dynamic voice detection silence detect...

Page 6: ...tus indicator Registered the lights lit the registration fails the light flashes do not use Notes Books lights out PHONE Phone work status lights Show VoIP service is being used or PSTN services service hang up Death pick up after the state if it is VoIP Always if you are in PSTN state off WAN WAN network interface lights Indicator light WAN port connected to the network Flashing Data transfer ...

Page 7: ...ines PHONE FXS Interface Ordinary telephone connection or switch into the line LAN Network Interface 10 100M Adaptive connected PC WAN Network Interface 10 100M Adaptive connected to the RJ45 port of Internet VATA2020 single port gateway with two network interface itself WAN port and LAN port you can use the Internet connection into the WAN port or LAN port Before inserting the power to read the m...

Page 8: ...rnet port in your workspace Since this VoIP Phone has router functionality whether you have a broadband router or not you can make direct network connect The following two figures are for your reference 2 as a broadband router Use this method if you have a single Ethernet port in your workspace with your desktop computer already connected to it First disconnect the Ethernet cable from the computer...

Page 9: ...single port gateway POWER jack 2 The AC adapter plug to an electrical outlet VATA2020 single port gateway boot 3 At this point all of your lights except the POWER indicator will flash together After booting you will hear popping sounds and then the indicator light is lit according to your current configuration corresponding light If your light is not normal you need to further configure your netwo...

Page 10: ... phone A this time the gateway can also initiate the transfer 3 your VoIP traffic services providers need to support RFC3515 this feature to work correctly 4 2 Call hold Call Hold and set aside During a call you can press FLASH FLASH button and enter the number to dial and press key to ensure Recognition can retain the current state of the call with third party calls If you press the FLASH Flash k...

Page 11: ... set the others does not necessarily use the T Finally the T end See specific operations 5 3 3 Dial peer Lifeline of the main functions is to prevent blackouts No Network Under such circumstances the availability of telephone remains Now when introduced Notes on using the lifeline In two cases Gateway is taking the lifeline the user can use it as a regular phone Normal operating conditions prefera...

Page 12: ... parameters except SIP 1 2 or IAX2 s that some parameters can not be changed such as server address and port User will has different access level with different username and password Default user with general level username guest password guest Default user with root level username admin password admin The default password of phone screen menu is 123 5 2 Setting via web browser When this phone and...

Page 13: ...iguration via WEB 5 3 1 BASIC 5 3 1 1 Status Status Field name Explanation Network Shows the configuration information on WAN and LAN port including the connect mode of WAN port Static DHCP PPPoE MAC address the IP address of WAN port and LAN port ON or OFF of DHCP mode of LAN port Phone Number Shows the phone numbers provided by the SIP LINE 1 3 servers and IAX2 The last line shows the version nu...

Page 14: ...n this mode your must input your ADSL account and password You can also refer to 3 2 1 Network setting to speed setting your network Choose Static IP MODE click NEXT can config the network and SIP default SIP1 simply also can browse too Click BACK can return to the last page Static IP Address Input the IP address distributed to you Netmask Input the Netmask distributed to you Gateway Input the Gat...

Page 15: ...al config Choose DHCP MODE click NEXT can config SIP default SIP1 simply also can browse too Click BACK can return to the last page Like Static IP MODE Choose PPPoE MODE click NEXT can config the PPPoE account password and SIP default SIP1 simply also can browse too Click BACK can return to the last page Like Static IP MODE PPPoE Server It will be provided by ISP Username Input your ADSL account P...

Page 16: ...s Static If your ISP server provides you the static IP address please select this mode and then finish Static Mode setting If you don t know about parameters of Static Mode setting please ask your ISP for them DHCP In this mode you will get the information from the DHCP server automatically need not to input this information artificially PPPoE In this mode your must input your ADSL account and pas...

Page 17: ...Password Input your ADSL password Notice 1 Click Apply button after finished your setting IP gateway will save the setting automatically and new setting will take effect 2 If you modify the IP address the web will not response by the old IP address Your need input new IP address in the address column to logon in the web 3 If networks ID which is DHCP server distributed is same as network ID which ...

Page 18: ...erver setting will take effect NAT Select NAT or not Bridge Mode Select Bridge Mode or not If you select Bridge Mode the gateway will no longer set IP address for LAN physical port LAN and WAN will join in the same network Click Apply the gateway will reboot Notice If you choose the bridge mode the LAN configuration will be disabled 5 3 2 3 Qos Config The gateway support 802 1Q P protocol and Diff...

Page 19: ...ting the range of broadcast frame transmit ion Note chart 2 use red and blue to identify the different VLAN but in practice VLAN uses different VLAN IDs to identify QoS Configuration Field name explanation VLAN Enable Before select it to enable VLAN you need enable Bridge mode in LAN config VLAN ID Check Enable Enable VLAN ID check by selecting it After enable VLAN ID check if VLAN ID of a data pa...

Page 20: ...l not distinguish the voice and data all packets will use the Voice VLAN ID as the tag 3 Startup VLAN if set Voice Data VLAN differentiated as tag differentiated and enables the DiffServ then system will distinguish the voice and data and add the VLAN ID each other 4 Startup VLAN if set Voice Data VLAN differentiated as data untagged then the packet of the signal voice will use the Voice VLAN ID a...

Page 21: ...ample The IP address is 192 168 1 70 the telnet port value is 8023 the accessing address is telnet 192 168 1 70 8023 RTP Initial Port Set the RTP Initial Port It is dynamic allocation RTP Port Quantity Set the maximum quantity of RTP Port the default is 200 Notice 1 You need save the configuration and reboot the gateway after set this page 2 If you modify the port of Telnet and HTTP you would bett...

Page 22: ...e End IP Set the end IP address of the lease table the network device connected to LAN port will get IP address between Start IP and End IP by DHCP Netmask Set the Netmask of the lease table Gateway Set the Gateway of the lease table Lease Time Set the Lease Time of the lease table DNS Set the default DNS server IP of the lease table Click the Add button to submit and add this lease table Select n...

Page 23: ...oot 5 3 2 6 NTP Setting time zone and SNTP Simple Network Time Protocol server according to your location you can also manually adjust date and time in this web page SNTP Field name explanation Server Set SNTP Server IP address Time Zone Select the Time zone according to your location Time Out Set the time out the default is 60 seconds NTP Select the NTP and click Apply to make the SNTP Times effe...

Page 24: ...not or so show Unapplied Server Name Set the server name Server Address Input your SIP server address Server Port Set your SIP server port Account Name Input your SIP register account name Password Input your SIP register password Phone Number Input the phone number assigned by your VoIP service provider Phone will not register if there is no phone number configured Display Name Set the display na...

Page 25: ...time into the time recommended by the server and register again NAT Keep Alive Interval Set examining interval of the server default is 60 seconds User Agent Set the user agent if have the default is VoIP Phone 1 0 Signal Key Set the key for signal encryption Media Key Set the key for RTP encryption Local port Set sip port of each line Ring type Set ring type of each line Hot line Number Set hot l...

Page 26: ...lling forward Busy If the phone is busy incoming calls will be forwarded to the appointed phone No answer If there is no answer incoming calls will be forwarded to the appointed phone Always Incoming calls will be forwarded to the appoint phone directly The phone will Prompt the incoming while doing forward Forward Phone Number Appoint your forward phone number Server Type Select the special type ...

Page 27: ...lies SIP message with just one codec which phone supports Auto TCP Set to use automatically TCP protocol to guarantee usability of transport as message is above 1300 byte Enable Strict Proxy Support the special SIP server when phone receives the packets sent from server phone will use the source IP address not the address in via field Enable GRUU Set to support GRUU Enable Display name Quote Set t...

Page 28: ...se You can switch by Load button Use Stun Enable Disable SIP STUN Notice SIP STUN is used to realize SIP penetration to NAT If your phone configures STUN Server IP and Port default is 3478 and enable SIP Stun you can use the ordinary SIP Server to realize penetration to NAT 5 3 3 3 DIAL PEER setting This functionality offers you more flexible dial rule you can refer to the following content to kno...

Page 29: ...numbers automatically 2 Specifies a range that will match digit It may be a range a list of ranges separated by commas or a list of digits If user makes the above configuration after user dials 11 digit numbers started with from 135 to 139 the phone will send out 0 plus the dialed numbers automatically Use this phone you can realize dialing out via different lines without switch in web interface D...

Page 30: ... all xxx it means that xxx will replace some phone number 3 del It means that phone will delete the number with length appointed 4 Rep It means that phone will replace the number with length and number appointed You can refer to the following examples of different alias application to know more how to use different aliases and this dial rule Call Mode Select different signal protocol SIP or IAX2 S...

Page 31: ...4 The phone will automatically send out alias number adding your dialed number if your dialed number starts with your set phone number When you dial 8309 the SIP1 server will receive 07558309 You need set Phone Number Alias and Delete Length Phone number is XXXT and Alias is rep xxx If your dialed phone number starts with your set phone number the first digits same as your set phone number will be...

Page 32: ...23 G 729 Second Codec The second preferential DSP codec G 711A u G 722 G 723 G 729 Third Codec The third preferential DSP codec G 711A u G 722 G 723 G 729 Forth Codec The forth preferential DSP codec G 711A u G 722 G 723 G 729 Fifth Codec The fifth preferential DSP codec G 711A u G 722 G 723 G 729 Input Volume Specify Input MIC Volume grade Hands free Volume Specify Hands free Volume grade G729 Pa...

Page 33: ... not dial any other numbers Warm line time Automatically after configuration hooks time to call the hotline number If configured to 0 the hook immediately after the call the hotline number No Answer Time Specify No Answer Time P2P IP Prefix Set Prefix in peer to peer IP call For example what you want to dial is 192 168 1 119 If you define P2P IP Prefix as 192 168 1 you dial only 119 to reach 192 1...

Page 34: ...is number for example 123456 or 1234xx Means any incoming number is forbidden except for 4119 Note End with DOT when set up the white list Limit List Set Add Delete Limit List Please input the prefix of those phone numbers which you forbid the phone to dial out For example if you want to forbid those phones of 001 as prefix to be dialed out you need input 001 in the blank of limit list and then yo...

Page 35: ...condary dial tone user may keep going dialing After finished phone will call the number which starts with 9 actually the number sent out is 9 digit with 9 Digital Map Configuration Field name explanation End with Set Enable Disable the phone ended with dial Fixed Length Specify the Fixed Length of phone ending with Time out Set the timeout of the last dial digit The call will be sent after timeout...

Page 36: ...ng and send number according to your set rules 5 3 5 Maintenance 5 3 5 1 Auto Provision Auto Provision Field name explanation Current Config Version Show the current config file s version Server Address Set FTP TFTP HTTP server IP address for auto update The address can be IP address or Domain name with subdirectory Username Set FTP server Username System will use anonymous if username keep blank ...

Page 37: ...ure This is a better way for log management 8 levels in debug information Level 0 emergency This is highest default debug info level You system can not work Level 1 alert Your system has deadly problem Level 2 critical Your system has serious problem Level 3 error The error will affect your system working Level 4 warning There are some potential dangers But your system can work Level 5 notice Your...

Page 38: ...ll be saved and be effective immediately Backup Config Right clicks on Right click here and select Save Target As then you will save the config file in txt format Clear Config user can restore factory default configuration and reboot the gateway If you login as Admin the gateway will reset all configurations and restore factory default if you login as Guest the gateway will reset all configuration...

Page 39: ...the gateway such as 000102030405 Notice You can modify the exported config file And you can also download config file which includes several modules that need to be imported For example you can download a config file just keep with SIP module After reboot other modules of system still use previous setting and are not lost Type Action type that system want to execute 1 Application update download s...

Page 40: ...Root user has the right to modify configuration General can only read Password Set the password Confirm Confirm the password Select the account and click the Modify to modify the selected account and click the Delete to delete the selected account General user only can add the user whose level is General 5 3 5 6 Reboot If you modified some configurations which need the gateway s reboot to be effec...

Page 41: ...MMI Filter IP Table list Add or delete the IP address segments that access to the phone Set initial IP address in the Start IP column Set end IP address in the End IP column and click Add to add this IP segment You can also click Delete to delete the selected IP segment MMI Filter Select it or not to enable or disable MMI Filter Click Apply to make it effective Notice Do not set your visiting IP o...

Page 42: ...and enable disable firewall with input output rules System could prevent unauthorized access or access other networks set in rules for security Firewall is also called access list is a simple implementation of a Cisco like access list firewall It supports two access lists one for filtering input packets and the other for filtering output packets Each kind of list could be added 10 items We will gi...

Page 43: ...pe Des Mask Set the destination address mask For example 255 255 255 255 means just point to one host 255 255 255 0 means point to a network which network ID is C type Click the Add button if you want to add a new output rule Then enable out access and click the Apply button So when devices execute to ping 192 168 1 118 system will deny the request to send ICMP request to 192 168 1 118 for the out...

Page 44: ... is sending out packet Select it to enable FTP ALG the default is enable PPTP ALG Select it enable PPTP ALG the default is enable Shows the NAT TCP mapping table Shows the NAT UDP mapping table Transfer Type Select the NAT mapping protocol style TCP or UDP Inside IP Set the IP address of device which is connected to LAN interface to do NAT mapping Inside Port Set the LAN port of the NAT mapping Ou...

Page 45: ...des us a safe connect mode by which we can make remote access to enterprise inner network from public network That is to say you can set it to connect public networks in different areas into inner network via a special tunnel VPN Configuration Field name explanation VPN IP Shows the current VPN IP address Select UDP Tunnel VPN Tunnel or VPN L2TP You can choose only one for ...

Page 46: ... VPN User Name Set User Name access to VPN L2TP Server VPN Password Set Password access to VPN L2TP Server VPN Server Addr Set VPN PPTP Server IP address VPN User Name Set User Name access to VPN PPTP Server VPN Password Set Password access to VPN PPTP Server 5 3 7 Logout Click Logout and you will exit web page If you want to enter it next time you need input user name and password again ...

Page 47: ...Server Private server users can either account for inbound and outbound Support call line automatically selected when the public can not connect the server when the server can automatically switch to the private call DTMF Relay support SIP info DTMF Relay RFC2833 SIP application SIP Call forward transfer blind attended hold waiting 3 way talking Call control features Flexible dial map hotline empt...

Page 48: ...l or medium enterprises such as foreign travel study intermediary agents immigration agents and other intermediaries Foreign joint ventures foreign enterprises in China offices representatives and agents etc Foreign hotel which can be placed in the rooms and business center or leased All levels of government in dealing with foreigners more departments such as foreign trade sector the CPAFFC sports...

Page 49: ...stalled on your computer dial up software Description 1 Make sure the front of the problem does not exist 2 Make sure that dial up software is properly installed and set 3 Sure to enter the correct user name and password 4 If it does not work after the success dial up make sure the IE browser s proxy server is set correctly 5 Please try to log multiple pages to confirm a Web server failure is not ...