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REGISTER YOUR GATEWAY

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REGISTER GATEWAY:

Setup Wizard

 will now guide you through the process of registering your Gateway with your

Remote Account. Click

 ‘NEXT’ 

to get to the Gateway registration page, where you will enter 

the 

User Name

 and 

Gateway Installation Token

 for your Remote Account, and press 

‘NEXT’

You should get a confirmation of proper Gateway registration.

DISCOVER DEVICES:

The next step in the Setup Wizard is for the system to discover sensor devices. Discovery mode 
is automatically started. Install the supplied batteries and then press the 

‘DISCOVER’ 

button on 

the sensor. Wait until the screen indicates that the device is registered by listing the new device. 

If you have additional devices, you can discover them now, in the same way, or you 
can do it after installation is complete. Wait until one device is registered before starting 
another one. Do not click the 

‘NEXT’

 button, yet.

DISCOVER CAMERAS:

Ensure that your camera is plugged in and connected to a
PLC module. Press the link labeled

 ‘CAMERA REGISTRATION’

Press the 

‘RESET’ 

button on the camera. Wait for the camera to 

be registered. If you have additional cameras, you can register 
them now, or wait till the system is operational. When you are 
done with registering cameras press 

‘CONTINUE’

 and then 

‘NEXT’

.

The setup process is now complete. Press 

‘MONITOR DEVICES’ 

to see the devices you have installed. 

TYPICAL ROUTER PORT FORWARDING PAGE

RESET BUTTON

PORT FORWARDING:

You will need to set up your router to allow communication between the Gateway and the 
Remote Monitor web site. This is what allows live video to be viewed remotely. 

IN ORDER TO SET UP THE ROUTER, YOU NEED THE FOLLOWING INFORMATION:

 

The IP Address of Your Router: 

This information can be found in your router documentation. 

  Type this IP address into your browser to gain access to the router setup pages.

 

The Router Password:

 The default password for your router can be found in 

  the router documentation. If you have changed the password, use that, instead.

 

The IP Address of the Gateway:

 Find the IP address of your Gateway by 

  clicking on 

‘CONFIGURE’

 in the ConfigUtility and write down the IP address.

Once you have access to the router setup pages, you will use the 

“Port Mapping”

 or 

“Port Forwarding” 

function. This may also be called 

“Virtual Servers”

, or 

“Gaming”

the terminology differs between routers. 

Map

 

port 2047 

on the Gateway IP address.

You can find information on port forwarding at the web site 

http://www.portforward.com/routers.htm

 

At that web site, you can select your 

router type and get instructions on port forwarding. If you are still having difficulties, 
call us at 1-888-889-5211 for assistance.

DISCOVERED DEVICES

Summary of Contents for XG1000

Page 1: ...XG1000 GATEWAY USER S MANUAL ...

Page 2: ...te service account web site For security reasons both the Gateway and Remote Account are protected with ID s and Passwords Once the Gateway is installed most of the interaction with the system will be done through the remote service You will use a standard internet browser to access this web site This can be on the same PC that you used to set the system up or any other PC that has an internet con...

Page 3: ... User Name and Password You may want to use the same User ID and Password that you created when signing up for the remote service Write these down in a safe place you will need these every time you need to access the Gateway On the next screen log in to the Gateway using the new Gateway User Name and Password You should see the Gateway Main page TIME ZONE SETUP You must set the time zone in your G...

Page 4: ...egistering cameras press CONTINUE and then NEXT The setup process is now complete Press MONITOR DEVICES to see the devices you have installed TYPICAL ROUTER PORT FORWARDING PAGE RESET BUTTON PORT FORWARDING You will need to set up your router to allow communication between the Gateway and the Remote Monitor web site This is what allows live video to be viewed remotely IN ORDER TO SET UP THE ROUTER...

Page 5: ...ice In general a green icon indicates proper functionality yellow shows some temporary problem like marginal wireless communication A red icon means that there is a problem with the device such as dead batteries or prolonged communication loss Each device also has a short status message This message varies depending on the device type temperature sensors show the current temperature contact sensor...

Page 6: ...ws the cameras that are already installed As the system registers new cameras they are moved from the top list to the bottom If the status of a camera in the top list does not appear to be changing you have to reset the camera to its factory default condition Do this by pressing the RESET button on the side or the bottom of the camera Then wait a few seconds and pull the power cord out of the came...

Page 7: ...Green indicates good communication with the remote site Amber indicates that the Gateway has not been registered with the remote site yet Red indicates no communication between the Gateway and the remote site Device Status Shows the worst case status of the devices on the Monitor page If all devices are Green then this LED will show Green If one or more devices are Yellow or Red the LED will light...

Page 8: ...tton will reboot the Gateway while retaining all of the internal settings You can use the white reset tool that comes with each sensor device to activate this button The system will go through the normal boot sequence RESET BUTTON If you forget you Gateway User Name or Password you need to reset the system in order to regain access The Video Indicator on the front panel doubles as a Reset button T...

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