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Troubleshooting 10-5
Since media jams can occur in several areas at the same time, you
need to check the full paper path.
Fig. 10.1 The Paper Path
Note:
Your printer has an automatic jam recovery feature. This
means if the feature is enabled and a multiple page job jams,
as long as you do not turn off the printer to remove the jam,
the printer reprints the jammed page and the rest of the job.
See “The Jam Recovery Menu” in chapter 5 for more details.
Paper Pick-up Areas
Use the following procedure to clear paper pick-up area jams.
1.
If you are using the fold down tray, skip to step 3. If you are
using a 500 or 250 sheet cassette, remove the cassette.
