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Installation 2-9
Installing Options
You can order controller board upgrades and paper handling options
to enhance your printer’s performance. Controller board upgrades are
either factory installed or shipped with instructions. The paper
handling options are shipped separately and must be installed by the
user. This section describes these options, the procedures to receive
installation instructions or service for the controller board upgrades,
and instructions for installation of the paper handling options.
Controller Board Upgrades
If controller board upgrades are ordered with your printer, they are
installed at the factory before the printer is shipped. If ordered later,
Ethernet, internal hard disk, print resolution, and RAM upgrades are
shipped with installation and setup instructions; the extra wide print
and NEIT upgrades must be performed at the factory.
To return your printer for a NEIT or extra wide print upgrade, call
XANTÉ Technical Support for an RGA (Return Goods
Authorization) number. Printers without RGA numbers are not
accepted. You are responsible for shipping costs. You can reach
XANTÉ Technical Support at 800-926-8393 in the US and Canada
or at 334-342-4846 elsewhere from 7:00 a.m. until 7:00 p.m. Central
time Monday through Thursday or 7:00 a.m. to 6:00 p.m. on Friday.
Ethernet Upgrade
The Ethernet upgrade is designed to support EtherTalk, Novell
NetWare print server, and TCP/IP protocols in an Ethernet
environment on thinnet coax (10Base2) or twisted-pair (10BaseT).
XANTÉ’s EtherTalk interface is designed to work on EtherTalk
Phase 2 networks.
See the Ethernet Upgrade manual that is shipped with your upgrade
package for installation and setup instructions.