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Troubleshooting Reference

40

Recharge light 
is still amber 
and not green 
after 40 hours 
of charging.

The voltage at the AC 
wall outlet is less than 
120 volts AC.

Continue to charge the XPower 
Powerpack for another 15 hours. The 
battery will be fully charged even if 
the Recharge light is still amber.

The 
compressor 
runs but won’t 
inflate 
(XPower 
Powerpack 
300 Plus only).

The valve connector 
may not be securely 
placed on the valve 
stem.

The item being 
inflated may have a 
leak.

Check that the valve connector is 
securely placed on the valve stem 
before closing the thumb latch.

Check that the item being inflated 
has no leaks.

Check the compressor hose for any 
breaks or leaks at connections.

The 
compressor 
runs slowly 
(XPower 
Powerpack 
300 Plus only).

The compressor may 
have overheated from 
excessive use.

Battery voltage is too 
low.

Turn off the compressor and let it 
cool down.

Check the condition of the internal 
battery. The battery may need to be 
recharged or replaced.

The engine 
being jump 
started will not 
start.

XPower Powerpack 
battery is not fully 
charged.

The engine condition 
is poor.

The engine start 
capacity exceeds the 
XPower Powerpack 
jump-start capability.

Recharge the XPower Powerpack 
battery.

Have the engine serviced.

Table 4

Troubleshooting reference

Problem

Possible Cause

Solution

Summary of Contents for XPower 300

Page 1: ...XPower Powerpack 300 and 300 PLUS Owner s Guide ...

Page 2: ...rex International All rights reserved Notice of Copyright XPower Powerpack 300 and 300 Plus Owner s Guide May 2002 Xantrex International All rights reserved Disclaimer UNLESS SPECIFICALLY AGREED TO IN WRITING XANTREX TECHNOLOGY INC XANTREX a MAKES NO WARRANTY AS TO THE ACCURACY SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION b ASSUMES...

Page 3: ......

Page 4: ... or loss of life CAUTI ON Cautions identify conditions or practices that could result in damage to the XPower Powerpack unit or to other equipment Important These notes describe an important action item or an item that you must pay attention to Note Notes describe additional information which may add to your understanding of how to use the XPower Powerpack ...

Page 5: ...erred to as XPower Powerpack when the information applies to both models However when the information is specific to one model then reference is made specifically to the XPower Powerpack 300 or to the XPower Powerpack 300 Plus Related I nformation You can find more information about Xantrex Technology Inc as well as its products and services at www xantrex com ...

Page 6: ...uctions WARNI NG Shock hazard Keep Away from Children The XPower Powerpack generates the same potentially lethal AC power as a normal household wall outlet Do not insert foreign objects into the AC Outlet the DC Power Socket the Jumper Cable Port or the ventilation holes Do not expose this product to water rain snow or spray Do not open the XPower Powerpack except to replace the internal battery H...

Page 7: ...NI NG Heated surface Ensure at least 2 inches 5 cm air space is maintained on all sides of the XPower Powerpack During operation keep away from materials that may be affected by high temperatures such as blankets pillows and sleeping bags CAUTI ON The jump start feature is designed for short term operation only less than 4 seconds Operating the jump start feature for more than 4 seconds may cause ...

Page 8: ...and cause an explosion 5 Remove personal metal items such as rings bracelets necklaces and watches when working with a lead acid battery A lead acid battery produces a short circuit current high enough to weld a ring or other similar objects to metal causing a severe burn 6 If you need to remove a battery always remove the positive terminal from the battery first Make sure all accessories are off ...

Page 9: ...eceptacle and produces a low voltage charging output Some chargers for rechargeable batteries can be damaged if connected to the XPower Powerpack Do not use the following with the XPower Powerpack Small battery operated appliances like flashlights razors and night lights that can be plugged directly into an AC receptacle to recharge Some chargers for battery packs used in hand power tools These af...

Page 10: ...ive Protection 2 2 Features Materials List 3 XPower Powerpack Features 4 Front Panel Detail 4 Air Compressor XPower Powerpack 300 Plus only 6 Right Side View 7 Left Side View 8 Accessories 9 3 Operation Operating Conditions and Guidelines 11 Choosing a Location 12 Using XPower Powerpack for the First Time 13 Recharging with the AC Charger 13 Operating AC Appliances 14 Understanding AC Appliances 1...

Page 11: ...Recharging with the AC Charger 27 Recharging with the DC Charging Cable 28 Recharging with a Generator s Regulated 12 Volt DC Outlet 29 Recharging From a Solar Panel 30 Replacing the Internal Battery 30 Battery Life 30 Obtaining a Replacement Battery 31 Replacing the Battery 32 Replacing the Fluorescent Tubes 34 Replacing the External Fuse 34 5 Troubleshooting Common Problems 36 Buzz in Audio Equi...

Page 12: ...Contents xi 7 Warranty and Product I nformation Warranty Information 45 Returning a Product 47 Out of Warranty Service 48 Contacting Xantrex Customer Service 49 ...

Page 13: ...xii ...

Page 14: ...n run many AC appliances and 12 volt DC appliances whenever you need power for work or play at home or on the road XPower Powerpack Powers 115 volt AC appliances Powers 12 volt DC appliances Jump starts vehicle engines Provides fluorescent lighting for emergency use In addition the XPower Powerpack 300 Plus with air compressor inflates tires and small sports equipment ...

Page 15: ...tery from excessive discharge and possible damage When the AC Outlet On Off switch is turned on an audible alarm alerts you when the internal battery is nearly discharged 10 7 volts DC and the unit turns off at 10 0 volts DC Jump start Cables Safety Feature and Reverse Polarity Detection The XPower Powerpack has a special jump start safety feature that eliminates the sparking that sometimes occurs...

Page 16: ...se items XPower Powerpack 300 or XPower Powerpack 300 Plus Owner s Guide AC Charger DC Charging Cable Jump start Cables Accessory bag The XPower Powerpack 300 Plus also includes Two nozzle adaptors for the compressor One sports needle adaptor for the compressor If any of these materials are missing or are unsatisfactory in any way please contact Customer Service See Contacting Xantrex Customer Ser...

Page 17: ...he Battery Status button 4 lights indicates full charge 3 lights indicates 3 4 charge 2 lights indicates 1 2 charge 1 light red light the battery is discharged empty and must be recharged promptly Battery Level indicators are accurate only when the XPower Powerpack has been disconnected from all appliances and all charging sources for fifteen minutes ...

Page 18: ...ips Connected Improperly red light illuminates when the jump start cables are incorrectly connected to the battery terminals Battery Clips Connected Properly green light illuminates if jump start cables are correctly connected to the positive and negative terminals of the vehicle battery being boosted XPower Powerpack can detect a reverse polarity condition caused by incorrectly connecting the jum...

Page 19: ...0 Plus only 6 Air Compressor XPower Powerpack 300 Plus only Feature Description On Off switch turns the compressor unit on and off Pressure gauge shows the PSI lb in2 Nozzle Adaptor Compartment Valve connector with connector cord ON OFF ...

Page 20: ... vehicle using the DC Charging Cable AC Outlet On Off switch illuminates when switch is turned On AC Outlet is a standard 3 prong outlet supplying 115 volts AC power for running an AC appliance Charger Input Socket for use with the AC Charger supplied External replaceable fuse is a 40 amp 32 VDC automotive blade type fuse which is available at many automotive parts stores ...

Page 21: ... DC current The jump start cables connect to the Jumper Cable Port when boosting a vehicle s starting battery or when connecting an external battery to the XPower Powerpack The jump start cable connection is designed so that the jump start cable cannot be inserted incorrectly into the Jumper Cable Port The jump start safety feature prevents sparking at the battery terminals and prevents potential ...

Page 22: ...Power Powerpack jump start ability only if the XPower Powerpack detects that the cables are connected to a battery correctly If the cables are connected to a battery incorrectly an alarm sounds and the Battery Clips Connected Improperly red light illuminates DC Charging Cable lets you recharge the XPower Powerpack from a 12 volt system in a car SUV RV or a boat Accessory bag Nozzle packet XPower P...

Page 23: ...10 ...

Page 24: ...pack for first time use Operating AC appliances and 12 volt DC appliances Jump starting a vehicle engine Connecting to an external battery for additional run time Using the compressor on the XPower Powerpack 300 Plus Operating Conditions and Guidelines CAUTI ON Read all operating instructions before operating the XPower Powerpack ...

Page 25: ...erate the XPower Powerpack in compartments containing batteries or flammable materials or in locations that require ignition protected equipment Dry Do not allow water or other liquids to drop or splash on the XPower Powerpack Cool Ambient air temperature should be between 32 ºF and 104 ºF 0 ºC and 40 ºC the cooler the better within this range Ventilated Leave at least 2 inches 5 cm clearance arou...

Page 26: ...perational Recharging with the AC Charger Recharging with the AC Charger is a true plug in and forget charging method Xantrex recommends leaving the AC Charger connected when the XPower Powerpack is stored To recharge with the AC Charger 1 Disconnect any 12 volt DC appliances 2 Turn the AC Outlet On Off switch to Off and turn the fluorescent light off I mportant Prior to operating your AC applianc...

Page 27: ...viii Some appliances may be difficult or impossible to operate from the XPower Powerpack They may have high surge requirements or should not be run from the XPower Powerpack See High Surge Appliances on page 15 I mportant The 40 hour charging time for theXPower Powerpack assumes that there is 120 volts at the AC wall outlet If the voltage is less than 120 volts AC it may take more than 40 hours to...

Page 28: ... power up to 500 watts some appliances may exceed the capabilities of the XPower Powerpack and trigger the Note The fewer watts an AC appliance uses the longer the XPower Powerpack will operate before recharging is required Table 1 AC Appliances and Run Times AC Appliance Watts1 1 Represents actual power consumption as measured on sample appliances Hours2 2 Operating times assume a fully charged b...

Page 29: ...l decrease accordingly with the number of appliances being operated and the AC power being consumed Operating an AC Appliance Before operating your AC appliance ensure that the battery of the XPower Powerpack is fully charged See Recharging with the AC Charger on page 13 for details To operate an AC appliance 1 Open the protective covering on the right side of the XPower Powerpack Turn the AC Outl...

Page 30: ...ine or other portable appliances that draw 12 amps or less from a 12 volt DC power outlet or from a vehicle s lighter socket CAUTI ON Equipment damage The DC Power Socket does not automatically switch off when the internal battery is discharged To protect the internal battery against damage resulting from total discharge Xantrex recommends that the AC Outlet On Off switch is turned On when using t...

Page 31: ...uit breaker automatically resets after a few seconds 2 Fully recharge the XPower Powerpack as soon as possible after each use As the DC power socket is internally wired directly to the internal battery extended operation of a 12 volt DC appliance may result in excessive battery discharge See Caution for Equipment damage on page 17 Table 2 12 Volt DC Appliances and Run Times 12 Volt DC Appliance Wa...

Page 32: ...sition the XPower Powerpack on a flat stable surface near the battery and away from all moving parts of the engine 6 Connect the red positive clip of the jump start cables to the positive terminal of the engine battery The battery s positive terminal is usually larger in diameter than the negative terminal In most vehicles the battery s positive terminal has a red wire connected to it I mportant C...

Page 33: ...at steps 1 5 6 and 7 When the Battery Clips Connected Properly green light is illuminated make sure that the XPower Powerpack and the jump start cables are clear of belts and fans before attempting to start the engine 10 Remove the red positive clip and then the black negative clip from the vehicle s battery terminal 11 Remove the jump start cables from the Jumper Cable Port WARNI NG Explosion Do ...

Page 34: ...ed CAUTI ON The compressor is designed for short term operation only Operating the compressor over an extended period of time will cause the compressor unit to overheat and may cause damage Allow the compressor to cool down for 10 minutes after each 10 minutes of continuous operation CAUTI ON Do not leave the compressor unattended while in operation Keep out of reach of children CAUTI ON Do not ov...

Page 35: ...zzle adaptor 2 Choose the appropriate nozzle adaptor insert the nozzle adaptor into the valve stem and close the thumb latch 3 Insert nozzle adaptor into the valve receptacle of the item 4 Turn the compressor on and inflate to appropriate pressure Note Leave the thumb latch in the open position for storing to relieve pressure on the internal mechanism CAUTI ON The XPower Powerpack cannot be used t...

Page 36: ...ect the jump start cables to the Jumper Cable Port on the left side of the XPower Powerpack 2 Connect the red positive clip of the jump start cables to the red positive terminal of the external battery 3 Connect the black negative clip of the jump start cables to the black negative terminal of the external battery Note Leave the thumb latch in the open position for storing to relieve pressure on t...

Page 37: ...ower Powerpack from the external battery when the external battery is discharged or no longer needed remove the red positive clip and then remove the black negative clip 2 Remove the jump start cables from the Jumper Cable Port 3 Recharge the XPower Powerpack as soon as possible after use WARNI NG Sparking and Explosion Do not remove the jump start cables from the jumper cable port when the positi...

Page 38: ...th to remove the accumulated dust and dirt Battery Maintenance All rechargeable batteries gradually discharge when left standing and you need to recharge them periodically to maintain maximum battery capacity The AC Charger supplied with the XPower Powerpack is designed to regulate the charging process ensuring that the battery is always fully charged but never overcharged To ensure safe rechargin...

Page 39: ...enerator equipped with a regulated 12 volt battery charging outlet a solar panel CAUTI ON Due to inherent self discharge lead acid batteries must be charged at least every 3 months especially in a warm environment Leaving a battery in a discharged state or not recharging every 3 months may result in permanent battery damage CAUTI ON Do not attempt to recharge the XPower Powerpack battery if it is ...

Page 40: ...e charging voltage and current automatically reduces to a low maintenance level and the XPower Powerpack may be left permanently connected to the AC Charger If your utility power is interrupted the charging process automatically restarts when power returns I mportant The 40 hour charging time for the XPower Powerpack assumes that there is 120 volts at the AC wall outlet If the voltage is less than...

Page 41: ...not running disconnect the DC Charging Cable from both sockets Most of the XPower Powerpack s capacity will be restored in four hours while the vehicle engine is running I mportant Although the charge regulation circuitry in the XPower Powerpack does not operate with this charging method most vehicle voltage regulators will ensure that the XPower Powerpack is not overcharged CAUTI ON Do not use th...

Page 42: ...t generators are equipped with them Use this power source for faster charging Using a generator with a lighter socket for its 12 volt output Follow the connection instructions in Recharging with the DC Charging Cable on page 28 Most of the XPower Powerpack s battery capacity will be recharged in a few hours Note Battery Level indicators are only accurate when the XPower Powerpack has been disconne...

Page 43: ...nce the connector is inserted into the Charger Input Socket and the solar panel is placed in the sun the XPower Powerpack charges automatically just as with the AC Charger See Recharging with the AC Charger on page 27 It takes about ten hours in direct sunlight to recharge the XPower Powerpack from a 2 5 amp solar panel Replacing the I nternal Battery Battery Life The high quality battery used in ...

Page 44: ...e months if it is placed in storage or in a vehicle trunk Store in a location that maintains a temperature range of 32 F to 86 F 0 C to 30 C CAUTI ON Discharging the internal battery below 10 0 volts will damage the battery and shorten its life Table 3 Approved Replacement Batteries Replacement Battery Where to Buy Panasonic LC X1220P 12 V 20 Ah Panasonic Tel 1 800 833 9626 web www pasc panasonic ...

Page 45: ...turn off the fluorescent light switch You remove the jump start cables WARNI NG Shock or Electrical Hazard Read this entire section before disassembling the unit WARNI NG If you do not know how to safely remove and install batteries have this task performed by a qualified service technician WARNI NG When installing the replacement battery make sure the battery polarity is correct Reverse polarity ...

Page 46: ...on the battery only 4 After removing the old battery position the new battery close to the back of the XPower Powerpack Make sure the positive battery terminal is next to the red positive internal cable and the black negative terminal is next to the black negative internal cable 5 Securely fasten the bolt washer and nut that holds the red positive cable to the positive battery terminal and the bla...

Page 47: ...nt tube 1 Turn the light switch off 2 Remove the clear cover by grasping it on each side at the top and pulling the top of the cover away from the unit 3 Gently grasp the fluorescent tube and rotate turn to remove it 4 Insert the replacement tube and rotate turn to lock the tube in place 5 Reattach the clear cover Replacing the External Fuse The replacement fuse is a 40 amp 32 VDC car fuse which c...

Page 48: ...this chapter before calling Xantrex Customer Service If you cannot solve the problem with the XPower Powerpack record the information asked for on Contacting Xantrex Customer Service on page 49 and then call Customer Service The information recorded on page 49 will help our Customer Service Representatives to assist you better ...

Page 49: ...or eliminate the interference Use an extension cord to increase the distance between the XPower Powerpack and the TV antenna and cables Adjust the orientation of the XPower Powerpack television antenna and cables Maximize TV signal strength by using a better antenna Use a shielded antenna cable where possible Try a different TV Different models vary considerably in their susceptibility to interfer...

Page 50: ...scharged to 10 0 volts Inverter has overheated due to poor ventilation or excessively warm environmental conditions Turn the AC Outlet On Off switch off and recharge the XPower Powerpack Turn the AC Outlet On Off switch off and allow the XPower Powerpack to cool for 15 minutes or more Clear blocked fan opening or remove objects covering the unit then restart the XPower Powerpack Move to a cooler e...

Page 51: ...een minutes The battery clips of the jump start cablesmeasure zero volts No voltage is present at the battery clips of the jump start cable unless they are properly connected to an external battery Connect battery clips of the jump start cable correctly to an external battery Charging light is Off when AC Charger is connected No AC power at the wall receptacle AC Charger is faulty Ensure power is ...

Page 52: ...ck cool down Alarm sounds Internal battery is nearly discharged 10 7 volts If you ignore this warning the XPower Powerpack automatically switches off when the battery reaches 10 0 volts Recharge the XPower Powerpack Recharge light is amber indicating recharging while battery level indicates full Battery status reading is incorrect during recharge Battery Level indicators are only accurate when the...

Page 53: ...ore closing the thumb latch Check that the item being inflated has no leaks Check the compressor hose for any breaks or leaks at connections The compressor runs slowly XPower Powerpack 300 Plus only The compressor may have overheated from excessive use Battery voltage is too low Turn off the compressor and let it cool down Check the condition of the internal battery The battery may need to be rech...

Page 54: ...ry type sealed AGM Absorbed Glass Mat lead acid Internal battery voltage nominal 12 VDC Internal battery capacity minimum 20 Ah Internal battery CCA rating 200 CCA DC Power Socket maximum continuous load 12 A with automatic reset Built in fluorescent lamp replaceable two 4 W bulbs ...

Page 55: ...tery voltage shutdown Yes automatic reset Over temperature shutdown Yes automatic reset Overload shutdown Yes automatic reset AC output short circuit protection Yes automatic reset Fuse 40 A user replaceable Operating temperature range 32 ºF to 104 ºF 0 ºC to 40 ºC Storage temperature range 32 F to 86 F 0 ºC to 30 ºC Internal Battery Charging Controller System AC Charger bulk charging current 500 ...

Page 56: ... lighter plugs AC Charger input 120 10 VAC 60 Hz Nozzle adaptor for air compressor on the XPower Powerpack 300 Plus only two nozzle adaptors one sports needle adaptor XPower Powerpack 300 XPower Powerpack 300 Plus Depth 5 1 inches 13 0 cm 7 2 inches 18 2 cm Width 12 5 inches 31 8 cm 12 5 inches 31 8 cm Height 11 8 inches 30 0 cm 11 8 inches 30 0 cm Weight 18 0 lbs 8 2 kg 20 0 lbs 9 0 kg I mportant...

Page 57: ...44 ...

Page 58: ...se Implied warranties of merchantability and fitness for a particular purpose are limited to six months from date of purchase Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you What does this warranty not cover This warranty will not apply where the product has been misused neglected improperly installed physically damaged...

Page 59: ...antrex repairs or replaces a product its warranty term is not extended Xantrex owns all parts removed from repaired products Service during warranty In order to qualify for the warranty a dated proof of purchase must be provided and the product must not be disassembled or modified without prior authorization by Xantrex If your product requires warranty service please return it to the place of purc...

Page 60: ...ning a product from the USA or Canada 1 Obtain an RMA number and a shipping address from Xantrex Products returned without an RMA number or shipped collect will be refused 2 Package the unit safely preferably using the original packing materials Include the following with your shipment The RMA number A copy of your dated proof of purchase A return address where the repaired unit can be shipped A c...

Page 61: ...xpired if the unit was damaged by misuse or incorrect installation if other conditions of the warranty have not been met or if no dated proof of purchase is available your inverter may be serviced or replaced for a flat fee To return your XPower Powerpack for out of warranty service contact Xantrex Customer Service for a Return Material Authorization RMA number and follow the other steps outlined ...

Page 62: ...hnician in diagnosing the problem quickly Phone 1 800 670 0707 toll free in North America 1 604 420 1585 outside of North America Fax 1 800 994 7828 toll free in North America 1 604 420 1591 outside of North America Email CustomerService xantrex com Web www xantrex com Serial number Purchase date Description of problem Has this problem happened before Appliances running when problem occurred Were ...

Page 63: ...50 ...

Page 64: ...t 1 800 670 0707 toll free f 1 800 994 7828 toll free e CustomerService xantrex com www xantrex com ...

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