X7968r / X7967r / X7927r / X7922r
User
’
s Guide
78
Problem
Troubleshooting Suggestion
I forgot/lost my user ID or
password.
If you have not changed the password from the
default, try using
“
admin
”
as both the user ID
and password. Otherwise, you can reset the
device to the default configuration by pressing
three times the Reset Default button on the
front panel of the device. Then, type the default
User ID and password shown above.
WARNING:
Resetting the device removes any
custom settings and returns all settings to their
default values.
I cannot access the web pages
from my browser.
Use the ping utility, discussed in the following
section, to check whether the PC can
communicate with the device
’
s LAN IP address
(by default 192.168.1.1). If it cannot, check the
Ethernet cabling.
Verify that you are using Internet Explorer or
Netscape Navigator v4.0 or later.
Verify that the PC
’
s IP address is defined as
being on the same subnet as the IP address
assigned to the LAN port on the device
.
My changes to the web pages
are not being retained.
Be sure to use the
Confirm Changes
function
after any changes.