Problem
Solution
Does not display any message on
the front panel.
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Check the main power cable and check that it is plugged into a suitable power
outlet.
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Check the STB main power switch ‘ON’ at the rear of the STB.
No Picture
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See ‘Does not display any message on the front panel’ above.
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To match the STB system with your TV system (PAL/NTSC), press
V.Format
button until
a picture is displayed.
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Check the video output port is firmly connected to the TV or VCR.
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Check that you have selected the Video Input on your TV.
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Press the STB button on the remote to assure you are controlling the STB and no
other device with the remote.
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Check the brightness level of the TV.
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Check the resolution that your TV supports, and set the proper resolution with the
remote
Resolution
button to obtain a picture.
Poor picture quality
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See ‘No Picture’ above.
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Check the signal level, if this is low then tries adjusting the alignment of your dish.
No Sound
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See ‘No Picture’ above.
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Check the volume level of the TV and STB.
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Check the Mute status of the TV and STB.
Remote Control does not operate
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Point remote control directly towards the STB.
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Check that the STB button lights up when you press any button
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Check and replace batteries.
No or Bad Signal
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Check the LNB; Replace the LNB if necessary.
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Check the cable from the LNB.
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Check the position of the dish; realign dish if necessary.
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If you are using a DiSEqC 1.0 switch, check that you have connected and
programmed the LNBs to the correct connections on the switch.
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Check the ‘Signal Level’ and the ‘Signal Quality’.
Tr
oubleshooting
48
