Service Guide
21
Error Codes and
Messages
Error messages
The front panel displays error codes when it encounters certain system failures.
These error codes are discussed in the next topic. When an error code first occurs,
cycle power on the printer to see if the error re-occurs.
Printer fault messages
Code
Front panel message
Service message
A6
Jam A6, Remove Output Open Cover A, See
Labels
A6-Bypass Feeder Jam
1.
Ensure the correct weight and type of paper is loaded in the feeder. Also
ensure the paper is loaded correctly in the feeder.
2.
Clean the bypass feeder’s pick roller.
3.
Test the main feed motor as described in “Motor and clutch tests” on
page 69.
4.
Replace the main feed motor.
5.
Replace the engine controller board.
A7
Jam A7, Remove Output Open Cover A, See
Labels
A7-Duplex Entry Jam
1.
Ensure the correct weight and type of paper is loaded in the currently used
tray. Also ensure the paper is loaded correctly in the tray.
2.
Clean the duplex unit’s rollers.
3.
Test the duplex motor and clutch as described in “Motor and clutch tests”
on page 69.
4.
Replace the duplex unit.
5.
Replace the engine controller board.
A10
Jam A10, Remove Output Open Cover A, See
Labels
A10-Paper Output Jam
1.
Ensure the correct weight and type of paper is loaded in the currently used
tray. Also ensure the paper is loaded correctly in the tray.
2.
Clean the exit rollers.
3.
Ensure the exit rolls rotate freely when the exit roller gear train is rotated.
4.
At the rear of the printer, inspect the gate which directs the print to the
face-up output bin or the face-down output bin.
5.
Test the fuser motor (which drives the exit gear train) using the test
described in “Motor and clutch tests” on page 69.
6.
Replace the engine controller board.
Summary of Contents for 1235DT - Phaser Color Solid Ink Printer
Page 13: ...xiv Phaser 1235 Network Color Printer...
Page 33: ...20 Phaser 1235 Network Color Printer...
Page 77: ...64 Phaser 1235 Network Color Printer...
Page 93: ......
Page 97: ......
Page 99: ......
Page 103: ...90 Phaser 1235 Network Color Printer...
Page 199: ......
Page 202: ...Service Guide 189 Figure 1 Cabinet FRUs...
Page 204: ...Service Guide 191 Figure 2 Top cover FRUs...
Page 206: ...Service Guide 193 Figure 3 Printer chassis FRUs 1 of 2...
Page 208: ...Service Guide 195 Figure 4 Printer chassis FRUs 2 of 2...
Page 210: ...Service Guide 197 Figure 5 Paper tray FRUs...
Page 212: ...Service Guide 199 Figure 6 Paper tray guide FRUs...
Page 214: ...Service Guide 201 Figure 7 Multi sheet bypass feeder FRUs...
Page 216: ...Service Guide 203 Figure 8 Electrical components FRUs...
Page 217: ...204 Phaser 1235 Network...
Page 218: ...Service Guide 205 Figure 9 Duplexer unit...
Page 220: ...Service Guide 207 Figure 10 LowerTray Assembly FRUs...
Page 228: ...Service Guide 215 Wiring Diagram Wiring diagram part 1 of 3...
Page 229: ...216 Phaser 1235 Network Color Printer Wiring diagram part 2 of 3...
Page 230: ...Service Guide 217 Wiring diagram part 3 of 3...
Page 232: ...Service Guide 219 Wire routing at the top of the engine controller board Tie wrap...
Page 233: ...220 Phaser 1235 Network Color Printer Detail of wiring passthru...
Page 235: ...222 Phaser 1235 Network Color Printer...
Page 236: ...NOTES...
Page 237: ...NOTES...
Page 238: ...NOTES...
Page 239: ...NOTES...