Xerox 490ST - Document Centre B/W Laser Printer, System Administration Manual

Page 1: ...Xerox Document Centre Model _______________ Serial Number ____________________________ Document Centre 490 480 470 460 ST System Administration Guide August 2001 604P06900 ...

Page 2: ...sed in this guide may be trademarks or registered trademarks of their respective companies and are hereby acknowledged This document contains images of screens that were created using Zinc Application Framework software version 3 5 January 1997 Zinc Software Inc As an ENERGY STAR partner Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency RAL t...

Page 3: ...The Internet Software Consortium DHCP nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission This Software Is Provided By The Internet Software Consortium And Contributors As Is And Any Express Or Implied Warranties Including But Not Limited To The Implied Warranties Of Merchantability And Fitness For A Part...

Page 4: ...member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC approximation of the laws of the member states related to electromagnetic compatibility March 9 1999 Council Directive 99 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity A full declaration defining the relevant directives and referenced standar...

Page 5: ...on of external devices may impact this certification Please contact your local XEROX Limited representative for a list of approved accessories WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation from the ISM equipment may have to be limited or special mitigation measures taken WARNING Shielded cables must be use...

Page 6: ...ed and maintained should not have to undergo additional specific safety tests pursuant to the 1989 Regulation Customers wishing to complete safety testing should contact Xerox see page 1 for advice prior to any test implementation Xerox equipment should however be properly and regularly serviced and maintained at all times QUESTION What is the Electricity at Work Regulation ANSWER The Electricity ...

Page 7: ...x equipment to be serviced and maintained to such high standards please contact your local Xerox Customer Service Organisation They will be pleased to assist you QUESTION Does the Xerox equipment in my premises comply with the Electricity at Work Regulations ANSWER All employers and self employed persons must ensure that the electrical systems in their premises are safe This will include ensuring ...

Page 8: ...ty testing your Xerox Customer Service Engineer will provide you with a certificate which details the results of all tests completed In the event of any defect being noted the Xerox equipment will be switched off and disconnected from the supply until the defect has been corrected You will be advised of such action to enable such defects to be corrected PLEASE NOTE YOU MUST ENSURE THAT YOUR XEROX ...

Page 9: ...Ireland Portugal Finland Italy Spain In the event of problems you should contact your local Xerox representative in the first instance The modem may be configured to be compatible with other country networks Please contact your Xerox representative if the modem needs to be reconnected to another country s network There are no user adjustable settings in the modem NOTE Although the modem can use ei...

Page 10: ...x Xerox Document Centre System Administration Guide ...

Page 11: ...NS Before you start 3 1 Dynamic Addressing DHCP BOOTP or RARP 3 2 Static Addressing 3 6 Windows Internet Name Service WINS Installation 3 10 Where to go from here 3 13 4 CentreWare Device Admin Wizard Before you start 4 1 Go to the Document Centre and 4 2 Go to the workstation and 4 3 Go to the Document Centre and 4 3 Go to a workstation and 4 4 5 Novell NetWare 4 X and 5 X NDS Networks Before You...

Page 12: ...he server and 11 3 Go to the workstation and 11 5 12 OS 2 TCP IP Networks Before You Start 12 1 If you have not already assigned TCP IP information 12 2 Go to a workstation and 12 3 13 OS 2 NetBEUI Networks Before You Start 13 1 Go to the Document Centre and 13 2 Go to the workstations and 13 5 14 Macintosh Networks AppleTalk Before you start 14 1 Go to the Document Centre and 14 2 Go to the works...

Page 13: ...16 77 Testing the Document Centre 16 104 Maintenance 16 104 Getting Support 16 109 Viewing Support Information 16 110 Problem Solving 16 111 17 Network Troubleshooting Overview 17 1 TCP IP Troubleshooting 17 2 NetWare Troubleshooting 17 5 Microsoft NetBIOS NetBEUI Troubleshooting 17 7 OS 2 Troubleshooting TCP IP 17 9 AppleTalk Troubleshooting 17 11 Banyan VINES Troubleshooting 17 13 18 Network Acc...

Page 14: ... 24 General Installation Requirements 20 27 Set up scanning TCP IP 20 28 Test scanning 20 30 Hints and Tips 20 32 Installation Considerations 20 34 Scan Troubleshooting 20 36 Error Messages 20 37 21 E mail Overview 21 1 Before You Start 21 2 Internet Messaging 21 3 HTTP 21 4 Enable E mail 21 5 Configuring SMTP 21 6 Configuring E mail 21 8 LDAP Directory Setup Internal Address Book 21 10 Important ...

Page 15: ...rk interface or have purchased a Token Ring network interface upgrade kit separately and it has been installed using the instructions provided In general the requirements needed for connection and setup include A working knowledge of your network Appropriate cabling to connect your printer to your network A workstation with the appropriate operating system software installed for that station conne...

Page 16: ...rating system NOS or protocol which pertains to your network 4 Go to the page indicated and perform the procedure s 5 Once you are finished it is recommended you print a test page 6 Check the print job for print quality If print quality problems exist use the Problem Solving section of the Reference Guide to correct the problem 7 If your print job DID NOT print see the Troubleshooting section for ...

Page 17: ...etwork Scanning Services Guide For installation instructions on connecting your Document Centre as a scanner without the use of CentreWare refer to the section in this document entitled Scan Setup without CentreWare The Document Centre also supports Network Accounting software For installation instructions on connecting to an OfficeTrac server refer to the section in this document entitled Network...

Page 18: ...bol indicates that entries will be made on the printer s keypad or Touch Screen This symbol indicates that entries will be made at a workstation or fileserver NOTE When you see this text in the left margin it indicates the text to the right is of special importance and should be read before proceeding ...

Page 19: ...ine to perform copy scan fax and e mail tasks The Help system provides you point of need information CentreWare information CentreWare Network Services Guide hard copy This doc ument contains information about installation procedures for Xerox CentreWare print and fax drivers and installation and use of the features of the Xerox CentreWare Network Services software CentreWare Help Centre and Conte...

Page 20: ...ment Centre web site to get the latest information about the Xerox Document Centre http www documentcentre xerox com Download the latest CentreWare drivers at http www centreware com For more information about other Xerox products visit the Xerox Corporation main page at http www xerox com ...

Page 21: ...n ST Model Features What is the ST The ST model has the ability to make copies as well as print ST models have full copy and optional Network Scanning Scan to E mail Network Faxing Network Accounting capability User Interface Document Feeder and Scanner Touch Screen Keypad Feature Buttons ...

Page 22: ... Category 3 or 5 for 10Mbps Ethernet Category 5 for Token Ring or 100Mbps Fast Ethernet type of cable to connect to the network as indicated below Recessed area at rear of machine Token Ring network interface slot will have RJ45 connector 10 100BaseT Ethernet network interface RJ45 connector ...

Page 23: ...ment Centre Ethernet Interface has speed settings of 10Mbps 10 Megabits per second 100Mbps 100 Megabits per second and Auto AutoSensing If your network has hubs or concentrators that have Auto Sensing enabled it is possible that if the Document Centre is set to Auto the hub concentrator will not arbitrate to the correct speed Before you connect the printer to your network perform the procedure on ...

Page 24: ...s the Ethernet button If available NOTE Auto Sensing hubs may not arbitrate correctly with the Document Centre when Auto is selected If your hubs concentrators support the 100BaseT speed it is recommended you select 100Mbps in Step d below Be sure your Ethernet cable is Category 5 d Select the desired Speed 10Mbps 100Mbps or Auto e When finished with your changes press Save 3 Press the Exit Tools ...

Page 25: ...nt prior to connecting the printer to your network The default settings for the Ring speed and Source Routing are 16Mbps and None respectively If you do not need to change these then you do not need to read any further in this chapter NOTE As with any other Token Ring device connecting the Document Centre Token Ring card to your network while it is set at the incorrect Ring Speed can cause severe ...

Page 26: ...een to refresh and press the Physical Media button c Press the Token Ring button d Press the Token Ring Settings button e Select the desired Ring Speed 4 Megabits or 16 Mega bits per second f Select the desired method of Source Routing Single Route Broadcast or All Route Broadcast g When finished with your changes press Save 3 Press the Exit Tools button 4 Wait a MINIMUM of 7 minutes for the print...

Page 27: ...ress the Go to Tools button 2 Set or Change the MAC address a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Physical Media button c Press the Token Ring button d Press the Token Ring Settings button e Press the MAC Address button f Enter the six 6 hexadecimal pairs on the touch keypad separated by colons g When fin...

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Page 29: ...ll provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot Your Document Centre printer can be connected to a variety of networks that use the TCP IP protocol You may either choose to allow the device to retrieve a dynamic address or you may select to enter one manually This section contains procedures for both of these...

Page 30: ... The TCP IP address is assigned automatically by a DHCP server Follow the steps below NOTE By default DHCP is enabled on the Document Centre This procedure will show you how to disable DHCP or enable it if it was disabled and set your TCP IP information using BOOTP or RARP DHCP BOOTP RARP servers vary in the information that they return to the device requesting service Consult the documentation su...

Page 31: ...way a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 4 Enter the Network Setup menus a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and ...

Page 32: ...ng c Select Configuration Report d Select Print Configuration Report Now e Press the Cancel button f Press the Exit Tools button 8 Set the Host Name a Repeat Steps 3a 5a b Press the Name Address button c Press the Host Name button d By default the Document Centre assigns a default host name To change the host name type the host name EXACTLY as you want it to appear with correct case When finished ...

Page 33: ... the default port c If you wish to change the lpr port for your printer press the Port Number soft button and enter the desired port number at the keypad Press Save d Press the Close button 11 Enable HTTP IPP a Press the HTTP IPP button At the next screen press the Enable button Then press Save b Press the Exit Tools button 12 Verify printer settings a Print a Configuration Report page to verify t...

Page 34: ... information will be configured on initial boot This procedure assumes you will set the IP information manually To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment For information on how your printer can connect to a DHCP BOOTP or a RARP server to be assigned an IP ...

Page 35: ...and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button 4 Enable TCP IP protocol a Press the TCP IP Options button b Press the TCP IP Settings button c Press the Protocol and Media button d Press the Enable button If Physical Media buttons appear select either Ethernet or Token Ring Press Save 5 Select either DHCP BOOTP or RARP as the...

Page 36: ...rs from the keypad c Repeat this process for the IP Gateway address When finished press Save to record the changes and exit to the TCP IP Settings screen d Press the Close button NOTE The Broadcast Address will be calculated automatically 8 To enable LP and LPR printing a Press the TCP IP Line Printer button b Press the Enable button NOTE While you can change the port number at which your Document...

Page 37: ...le HTTP IP a Press the HTTP IPP button b Press Enable c Press Save 10 Print a Configuration Report page to verify the DocuCentre TCP IP information was assigned correctly a Repeat Steps 3a and 3c b Select System Setting c Select Configuration Report d Select Print Configuration Report Now e Press the Cancel button f Press the Exit Tools button ...

Page 38: ...P server with the desired information you may connect your Document Centre to your network and it will boot and register with the WINS server automatically NOTE Your DHCP server must return at least one 1 WINS server address to the Document Centre in order to enables WINS registration In this mode the default NetBIOS host name SMB host name and the DNS host name for the device will be the letters ...

Page 39: ...Setup menus a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button c Press the Microsoft Networks button 4 Enable the Transport and Media a Press the Transport and Media button b Press the Enable button If Physical Media buttons appear select either IP Ethernet or IP Token Ring Press Save 5 Set the Ne...

Page 40: ...s TCP IP address and NetBIOS host name with your WINS server Go to the workstation and 1 Create a new lpr printer on the NT workstation a With an LPR port as the desired destination enter the Microsoft Networking host name b Enter a queue name to identify the printer c When prompted select the desired PostScript or PCL driver from the Xerox CentreWare Network Services CD or directory where drivers...

Page 41: ... procedures indicated Unix Networks Chapter 7 Microsoft TCP IP Networks Chapter 9 Windows 2000 LPR and IPP Printing Chapter 10 Microsoft Windows NT 4 X Server Network TCP IP Chapter 11 OS 2 TCP IP Networks Chapter 12 If you prefer there are also a Quick Install Cards for this process supplied with your Document Centre Please refer to the following cards UNIX Linux Solaris SunOS HP UX AIX Quick Ins...

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Page 43: ...ofessional If you have not done so detailed instructions for installation are contained in the CentreWare Network Services Guide This document was supplied with your printer In order to use the CentreWare Device Admin Wizard for installation you must login to the fileserver or Tree with Supervisor or Administrator privileges Additionally You will need the following NetWare information NDS Tree Net...

Page 44: ...e Network Protocol a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button c Press the NetWare button d Wait for the screen to refresh and press the Protocol and Media button e Press the Enable button If Physical Media buttons appear select either Ethernet or Token Ring Press Save 4 Set the Frame Type ...

Page 45: ...t 6 Follow the instructions on each Device Admin Wizard Screen to setup the Document Centre on your network Context sensitive help is available for each step NOTE You will be asked for a password enter 1111 or the current Admin password for your printer that you would enter from the keypad then click OK 7 The Device Admin Wizard will complete the installation by writing the settings to the Documen...

Page 46: ...Guide 2 Connect the print driver you loaded above to the queue you created on the NetWare server 3 Open an application and print a test job 4 Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects 5 If your test job does not print refer to the troubleshooting section in this document to correct the problem 6 Repeat thi...

Page 47: ...o Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment The CentreWare software supplied with your printer can be used to set up your printer on your Novell network For details refer to the document entitled CentreWare Network Services Guide This procedure assumes you ran NWADMIN or PCONSOLE to set up a print server object Please refer t...

Page 48: ...utton when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Enable the Network Protocol a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button c Press the NetWare button d Wait for the screen to refresh and press th...

Page 49: ...e name where the Context chosen in the previ ous step resides When finished press the Save button twice to record the changes 6 Set the Print Server Name and Password a Press the Print Server button b Press the Print Server Name button and use the Touch Screen keyboard to enter the name you assigned to your print server it is recommended you use all UPPER CASE characters A default name will appear...

Page 50: ...Server button At this screen press the Name Context button and use the touch panel keyboard to enter the context in which this printer resides To access numeric characters and punctuation press the More Characters or 123 button When finished press Save 8 Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made 9 Prepare for print driver installation a Fro...

Page 51: ...er entitled CentreWare Network Services Guide 2 Connect the print driver you loaded above to the queue you created on the NetWare server 3 Open an application and print a test job 4 Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects 5 If your test job does not print refer to the Troubleshooting section in this docu...

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Page 53: ...d and Source Routing settings for your environment The CentreWare software supplied with your printer can be used to set up your printer on your Novell network For details refer to the document entitled CentreWare Network Services Guide This procedure assumes you ran PCONSOLE to set up a print server Please refer to the documentation supplied by Novell to complete this task Record precisely observ...

Page 54: ... a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Enable the Network Protocol a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press...

Page 55: ...se the touch panel keyboard and enter the name of the first Primary File Server to which you want the printer to connect To access numeric characters and punctuation press the More Characters or 123 button When fin ished press the Save button twice to record the changes d You will be returned to the NetWare Options screen 5 Set the Frame Type a Press the Frame Type button b Select the frame type d...

Page 56: ...your new name When finished press Save to retain the changes and return to the Print Server screen c Press the Print Server Password button and use the Touch Screen keyboard to enter the print server pass word you recorded when you set up your print server and press Save d Press Save to exit the Print Server screen and save your changes e To change the desired SAP rate or its Poll Interval for you...

Page 57: ... a Press the Exit Tools button The printer will store the settings you have made 8 Prepare for print driver installatio n a From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and ...

Page 58: ...es Guide 2 Connect the print driver you loaded above to the queue you created on the NetWare server 3 Open an application and print a test job 4 Check your test job for quality and use the Problem Solving section of the Document Centre Reference Guide for resolving print defects 5 If your test job does not print refer to the troubleshooting section in this document to correct the problem 6 Repeat ...

Page 59: ...e TCP IP information will be configured on initial boot This means that if you have configured your DHCP server with the desired information you may go right to the area within this section entitled Go to a Workstation and For information on how your printer can connect to a BOOTP server or a RARP server to be assigned an IP address dynamically refer to the section in this document entitled Dynami...

Page 60: ...lation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses WINS before continuing further For Dynamic Addressing Section 3 pages 3 2 thru 3 5 For Static Addressing Section 3 pages 3 6 thru 3 8 Once the printer has been configured to the appropriate TCP IP settings you may pro...

Page 61: ...ool Details are contained in the document entitled CentreWare Network Services Guide 2 Add the printers host name TCP IP address hardware address to your etc hosts file or NIS database depending on your UNIX version 3 Create a queue using the CentreWare tool OR by using the native tools available in your operating system version 4 Create a print job and send it to the printer 5 Check your test job...

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Page 63: ...8 Microsoft NetBEUI Networks 8 Microsoft NetBEUI Networks 8 Microsoft NetBEUI Networks Before You Start To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment ...

Page 64: ...s instructed otherwise c Press the Go to Tools button 3 Enable Microsoft Network printing a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button 4 Enable the Protocol and Media a Press the Microsoft Networks button b Press the Transport and Media button c Press the Enable button to enable the Microsof...

Page 65: ...screen Press the SMB Host Name button Using the Touch Screen enter the desired text for this item then press Save d OPTIONAL STEP Press the SMB Host Description button enter the desired text then press Save You will be returned to the previous screen e Press Save again to return to the previous screen 6 Assign a Printer Name and Description a Press the Printer Description button b Press the Printe...

Page 66: ...767 Press Save to exit the connections screen 8 Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made 9 Print a Configuration Report page from your printer to use in the remainder of the installation a Repeat Steps 2a and 2c b Select System Setting c Select Configuration Report d Select Print Configuration Report Now e Press Cancel 10 Prepare for print...

Page 67: ...on Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide 3 On the Configuration Report review the NetBIOS area and note the Workgroup Host Name and Printer Name Windows for Workgroups Users Open the Control Panel and double click the Printers icon Select the printer driver you just installed and click Connect Select an available port and c...

Page 68: ... menu Select the Details tab on the Properties dialog Click the Add Port button and browse to the Workgroup Double click the name of the WorkGroup for the printer as shown on the Configuration Report Double click the Host Name of the printer as shown on the Configuration Report Click once on the Printer Name then click OK Open an application and print a test page to verify operation If your print ...

Page 69: ...he Document Centre TCP IP information will be configured on initial boot To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment For information on how your printer can connect to a BOOTP server or a RARP server to be assigned an IP address dynamically refer to the chap...

Page 70: ...lation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses WINS before continuing further For Dynamic Addressing Section 3 pages 3 2 thru 3 5 For Static Addressing Section 3 pages 3 6 thru 3 8 Once the printer has been configured to the appropriate TCP IP settings you may pro...

Page 71: ...or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Enter the Network Setup menus a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup...

Page 72: ...creen keys enter the desired text for this item then press Save l OPTIONAL STEP Press the Printer Description button using the touch panel keys and enter the desired text for this item then press Save m Press Save again to return to the Microsoft Networks screen n Press the Connections button o Touch the Maximum Connections soft button on the Touch Screen and on the keypad enter the desired maximu...

Page 73: ...allation a From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and 6 Obtain a Configuration Report from the printer to use in the remainder of the installation ...

Page 74: ...s Add a network printer as you normally would Browse for and Double click the name of the WorkGroup for the printer as shown on the Configuration Report Double click the NetBIOS Host Name of the printer as shown on the Configuration Report Click once on the Printer Name as shown on the Configura tion Report then click OK For a new printer you will be prompted for a print driver Select Have Disk an...

Page 75: ...nfigured your DHCP server with the desired information you may connect your Document Centre to your network and go right to the section entitled Go to the Server Workstation and For information on how your printer can connect to a BOOTP server or a RARP server to be assigned an IP address dynamically refer to the chapter in this document entitled Dynamic Static IP Addresses WINS Information in reg...

Page 76: ...allation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses WINS before continuing further For Dynamic Addressing Section 3 pages 3 2 thru 3 5 For Static Addressing Section 3 pages 3 6 thru 3 8 Once the printer has been configured to the appropriate TCP IP settings you may p...

Page 77: ... verify that the Internet Protocol TCP IP protocol has been loaded 2 Add the printer a Open Control Panel and double click the Printers icon b Verify that Network Printer is selected and click Next c The Locate Your Printer screen will appear d Follow the steps to Create a LPR printer OR Create an IPP printer in the right column To create a LPR Printer a Select Local Printer deselect Automatically...

Page 78: ... report depending on the name resolution used by your network WINS or DNS Click Next c Click OK to install the printer driver Go to Step 3 3 Select the driver to be used Document Centre 480 470 460 drivers are included on the Windows 2000 CD ROM a A driver list will be displayed Select Xerox from the Manufacturers area Then select the desired print driver from the Printers and click OK The driver ...

Page 79: ...rieve its TCP IP information from the DHCP server when it is turned on To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment If you are using DHCP perform Steps 1 through 8b contained within the Dynamic Addressing portion of the Dynamic Status IP Address Assignment WI...

Page 80: ...lation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses WINS before continuing further For Dynamic Addressing Section 3 pages 3 2 thru 3 5 For Static Addressing Section 3 pages 3 6 thru 3 8 Once the printer has been configured to the appropriate TCP IP settings you may pro...

Page 81: ...aded b Select the Services TAB and verify that Microsoft TCP IP Printing is loaded If this software is not present install it using the documentation provided by Microsoft Then return to the next step in this document 2 Add the printer a Open the Control Panel and double click Printers icon Double click Add Printer The Add printer Wizard starts b Verify that My Computer is selected and click Next ...

Page 82: ...t that printer to be the default then click Next k If the printer will not be shared click Next To share the printer check the share checkbox enter a Share Name then click Next l At the next dialog it is recommended that you print a test page Click Finish m Wait for the Test Print to print A new dialog will ask for confirmation of the test print if the page printed click Yes If it did not print ru...

Page 83: ...further 1 Verify that the TCP IP protocol stack is loaded 2 Use the CentreWare Network Services CD ROM to install print drivers Details for this are found in the document sup plied with your printer entitled CentreWare Network Ser vices Guide 3 Connect the printer that you just created to the shared resource on the server 4 Open an application on the workstation and print a test page to verify ope...

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Page 85: ...t If your DHCP server will provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot This means that if you have configured your DHCP server with the desired information you may go right to the heading in this section entitled Go to a Workstation and For information on how your printer can connect to a BOOTP server or a R...

Page 86: ...allation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses WINS before continuing further For Dynamic Addressing Section 3 pages 3 2 thru 3 5 For Static Addressing Section 3 pages 3 6 thru 3 8 Once the printer has been configured to the appropriate TCP IP settings you may p...

Page 87: ...c IP Addresses WINS before continuing further 1 Create a new printer and load print drivers from the CD ROM 2 Create a printer share and its access permissions sharing and connecting 3 Start LPRPORTD LPRMON ping printer open EPM and send a print job to the printer 4 Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defect...

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Page 89: ...NetBEUI Networks 13 OS 2 NetBEUI Networks 13 OS 2 NetBEUI Networks Before You Start To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment ...

Page 90: ...therwise c Press the Go to Tools button 3 Enable Microsoft Network printing a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button 4 Enable the Protocol and Media a At the next screen press the Microsoft Networks button b At the next screen press the Transport and Media button c At the next screen pre...

Page 91: ...using the touch panel keys and enter the desired text for this item then press Save d OPTIONAL STEP Press the SMB Host Description button enter the desired text then press Save You will be returned to the previous screen e Press Save again to return to the previous screen 6 Assign a Printer Name and Description a Press the Printer Description button b Press the Printer Name button Using the touch ...

Page 92: ...ut soft button on the Touch Screen On the keypad enter the desired number of seconds between 0 and 9999 Press Save to exit the connections screen 7 Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made 8 Prepare for print driver installation a From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and ...

Page 93: ...cess 2 Create a shared resource and connect it to the network device a Double click on the Connections Icon b Click on the symbol next to Network c Click on the symbol next to Network Services d Double click on Start File and Print Client e Close the Logons window f Double Click on Shared Resources and Network Connections g Close the Connections Window h Enter a valid user password the one entered...

Page 94: ... Network Connections Properties window r Double click on the Connections Icon s Double click on Printers t Close the Connections window u Double click on Printer in the Printers window DO NOT CHOOSE THE NETWORK PRINTER OPTION v Enter a name for the local queue in the Printer window Overwrite the printer that already appears with something unique this does not have to be the share or hostname of th...

Page 95: ...appropriate field g Click the Refresh button h Click the Install button after you see the driver description appear i Click the OK button to confirm that the driver has been installed 4 Highlight the OS 2 driver in the Default printer driver window and click the Create button 5 Close the Printers window 6 You are now ready to print to the local queue created in step 2v 7 Print a test job 8 Check y...

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Page 97: ...s to configure the Speed and Source Routing settings for your environment This procedure assumes you have Macintosh computers equipped with an Ethernet card or Token Ring card that is connected to the network and you are currently printing using the AppleTalk protocol As part of the procedure in this section you will need to know the following information the AppleTalk Name you wish to assign to y...

Page 98: ...when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Enable the AppleTalk protocol a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button c Press the AppleTalk button d Press the Protocol and Media button e Press t...

Page 99: ...n twice to record the changes 5 Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made 6 Print a Configuration Report page from your printer to use in the remainder of the installation a Repeat Steps 2a and 2b b Select System Setting c Select Configuration Report d Select Print Configuration Report Now e Select Cancel 7 Prepare for print driver installa...

Page 100: ...ils for this are found in the document supplied with your printer entitled CentreWare Network Services Guide 2 Send a test job to the printer from an application programme 3 Check your test job for quality and use the Problem Solving section of the Document Centre Reference Guide for resolving print defects 4 If your job did not print see the Troubleshooting section in this document to correct the...

Page 101: ...s to configure the Speed and Source Routing settings for your environment Go to the Document Centre and 1 Connect your Document Centre to the network with the appropriate cabling 2 Enter the Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instr...

Page 102: ...rint Destination button enter the desired text for this item using the touch panel keys then press Save c Press the User Password button Enter the desired text for this item using the touch panel keys then press Save d Press the Print Service Name button Enter the desired text for this item using the touch panel keys When finished press the Save button twice to record the changes 5 Exit the Tools ...

Page 103: ...k the Configuration Report page and verify that Banyan VINES is enabled and the other Banyan Settings are correct b From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to the server and ...

Page 104: ...rvice Screen enter the StreetTalk name and description when prompted d Select the server on which you want to create the service e Select Banyan Print Service f Select an appropriate disk location when prompted g A message will be displayed stating that the service is running but is not yet available to users h Press the F10 key to continue i The Configure Queue Screen will be displayed j Press th...

Page 105: ...the printer f The Output Strings Screen will be displayed Press the F10 key to accept the defaults displayed on the screen g The Enable Strings Screen will be displayed Press the F10 key to accept the defaults displayed on the screen h Select No and press Enter when you are prompted to add another destination 4 Enable the Print Queue a The Print Queue Status Screen will be displayed b Change the P...

Page 106: ...Page 15 6 Xerox Document Centre System Administration Guide ...

Page 107: ...le users to print and scan without installing any client software integrate into other web based printer management tools remotely configure and manage Xerox Printers monitor printer and consumable status easily access Xerox support home pages and customer definable hotlinks Easy Setup Administrators will enjoy the convenience of being able to define printer settings and network connections from a...

Page 108: ...ovided for each printer configuration Printer and Consumable Status CentreWare Internet Services allows the administrator to perform up to the minute status checks to keep Xerox printers fully operational Administrators can monitor the status of toner and other consumables on Xerox printers Remote Diagnostics and Troubleshooting The accessibility of printer and network information provides adminis...

Page 109: ...to perform many Document Centre set up and management tasks over the Internet General users can use the guide to perform tasks that do not require configuration access or administrative rights How to Get Help HTML HyperText Markup Language Help is provided with Internet Services You can access this online help by clicking the Help button in the bottom frame of the browser window and navigating the...

Page 110: ...tre 490 480 470 460 ST this feature must be enabled The procedure below is supplied to enable this feature or disable it if you do not wish to use Internet Services 1 Connect your Document Centre to the network with the appropriate cabling 2 Go to the Document Centre control panel 3 Enter the Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the En...

Page 111: ... 16 Internet Services 16 Internet Services b Wait for the screen to refresh and press the Network Setup button 5 Press the TCP IP Options button 6 Press the HTTP IPP button Then press either the Enable or Disable button as desired 7 Press the Exit Tools button ...

Page 112: ...480 470 460 ST in the supported operating system environments Operating Environment Netscape 4 0X Netscape 4 5X thru 4 7X Internet Explorer 4 X Internet Explorer 5 X Microsoft Windows 95 98 Y Y Y Y Microsoft Windows NT 4 0 Y Y Y Y Microsoft Windows 2000 Y Y Y Y Macintosh System 8 6 Y Y N N Mac OS 9 0 Y Y N N Solaris 2 5 2 6 SunOS 5 5 5 6 Y Y Y Y Solaris 7 SunOS 5 7 Y Y Y Y Solaris 8 SunOS 5 8 Y Y ...

Page 113: ...browsers shown in the table above Enable Java Script in your Web Browser If you are using Netscape Navigator or Internet Explorer ensure that Java script is enabled Refer to the documentation or online help for your browser to perform this function Enable Refresh in the Browser Refresh clears files in your cache each time you enter a new web page For optimum performance using Internet Services set...

Page 114: ...rom the Home Page you access other pages in the application Document Centre Home Page To access Internet Services perform the following procedure 1 Type in the IP address of the Document Centre in your browser s Address or Location field For example http 10 12 123 234 The Document Centre s Home Page appears which displays the links to other pages 2 To go to other pages click an icon or a link to a...

Page 115: ...vided into a left and right frame The left frame will contain status information or links that will display new information about the Document Centre to which you are connected The width of the left and right frames can be adjusted by sliding the divider between the two frames On some pages information in the left frame is shown in tree or directory folder format Clicking the plus sign will expand...

Page 116: ...s Internet Services index and contents for the Document Centre pages Help Access Internet Services HTML Help system Index Access Internet Services index and contents for the Document Centre pages Print Test Page Print a test page on the default paper size type and color Note that accounting information may be necessary Font Listing Display a listing of available fonts Refresh Alerts Update the Ale...

Page 117: ...er How to change the Administrator Password 1 Go to the Document Centre control panel 2 Enter the Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Press the Access and Accounting button 4 Pre...

Page 118: ...s using the Services pages for printing and scanning documents over the Internet intranet Delayed Proof and Secure printing options are also provided You can scan documents at the Document Centre using Distribution Templates which are set up using the Services Pages Documents can be scanned to File or Fax simply by using a template and scanning the document ...

Page 119: ... by a printer driver Keep in mind that large print jobs need adequate space on your hard drive when printing NOTE Selecting print and or finishing options from the Services Page will override but not reformat existing PostScript or PCL print ready documents The following file formats can be printed from the Services page PCL PostScript TIFF Tagged Image File Format ASCII Text PDF Portable Document...

Page 120: ...the TCP IP address or fully qualified domain name in the Address or Location field and press Enter 2 Your Browser will display the Document Centre Home Page 3 Click the Services button or link from the Document Centre Home Page 4 The graphic above shows the top of the Services Page which enables printing 5 Select the Job Submission radio button at the top of the page just below the tabs ...

Page 121: ...rinting See the table above for a description of each 8 In the File Name text entry box at the bottom of the screen type the path and file name or click the Browse button to locate the print ready file to process 9 When finished with your selections click Submit Job to process your job Click OK if prompted Wait for Job Submission screen to reappear before exiting so your print job will not be dele...

Page 122: ... you used when you submitted the job from your Web Browser then on the touch screen press the Enter button 6 Your job will print Releasing a Proof Print Job at the Document Centre 1 Go to the Document Centre and retrieve the first copy of your job Review the copy to be sure it printed as desired 2 At the control panel press the Job Status pathway button 3 Find your document on the list of All Inco...

Page 123: ...om a default template The first step is to choose an existing template or create one for scanning using the Distribution Templates pages Once the template is set up go to the Document Centre update the template list and choose the template then scan the document Documents are scanned to a Tagged Image File Format TIFF or Portable Document PDF Scanning Functionality Internet Services provides the f...

Page 124: ...Template Pool is a directory location on a server Templates can be created once and used repeatedly For example you may want to create a template with settings that you consistently use when scanning documents Then each time you scan you can select the template and not have to change the settings To access Distribution Templates 1 Access Internet Services 2 Click the Services tab or click Services...

Page 125: ...emplate 5 Update the template list at the Document Centre 6 Select the template at the Document Centre 7 Scan the document at the Document Centre Select a template for one time use 1 Go to the Document Centre 2 Select a template or the default template at the Document Cen tre 3 Scan the document at the Document Centre Scan a document to file 1 Access the Services Page and access Distribution Templ...

Page 126: ...g destination Fax folder and select faxing delivery and recipient options 3 Apply the settings 4 Update the template list at the Document Centre 5 Select the fax template at the Document Centre 6 Scan the document at the Document Centre The RightFax soft ware detects the document in the Fax folder and automatically faxes the document to the recipient s specified in the template If you want to Do t...

Page 127: ...the Document Centre in the Address or Location field Click Ser vices from the Document Centre Home Page 2 At the top of the screen select the Distribution Templates 3 Click the New button at the top left corner of the Services tab 4 Type a name and description for the template 5 Click the Apply button The template is created and is added to the Distribution Template tree This template will have al...

Page 128: ...an Settings scan options Distribution storage and destination options and Document Management Fields These options are described in the following sections General Settings Contains the template name template description template owner name suppress job log and confirmation sheet settings To modify the General settings NOTE Template names can not be changed You must delete the old template and crea...

Page 129: ...es Use the scroll bars to view all the settings To edit scan settings 1 Click the Edit button next to Scan Settings Depending on screen resolution and Browser window sizing you may need to scroll down 2 Review the table on the next page that shows setting names and a description of the feature then make the desired selec tions to the image and size settings 3 When finished click the Apply New Sett...

Page 130: ... of the paper Document Options Original Size Selects the page dimensions of the scanned image to match the original size Normal specifies a standard size Letter or A4 Pre set specifies a pre defined size Custom specifies a size that you set Auto varies dimensions of the scanned image to match the original size automatically Image Adjustment Lighten Darken Lightens or darkens the brightness of the ...

Page 131: ...ernet Services Image Options Resolution Prints the image in a selected number of dots per inch dpi A higher dpi such as 600 x 600 produces a higher quality image but creates a larger file size Edge Erase Erases the left right top bottom margins of the document Category Setting Description ...

Page 132: ...ctory that is defined and configured by a network administrator specifically for scanned documents You can also scan to a fax repository For more information see the section entitled Distribute to Fax in this chapter To edit a filing destination 1 Select a destination path from the Destinations list 2 Click the Edit button 3 On the screen that appears make the desired changes to the destination re...

Page 133: ...inistration Guide Page 16 27 16 Internet Services 16 Internet Services To delete a filing destination 1 Select the defined destination path 2 Click the Delete button 3 The template will be removed from the Distribution Templates tree ...

Page 134: ...n Public Internet Folder or Fax if your device is so equipped then click the Add button 2 Refer to the table on the next page for settings information then specify a new destination repository path filing policy document name or output image format based on how you want your document to be filed and rendered 3 Click the Apply New Settings button ...

Page 135: ...stored in a single file PDF indicates the document pages will be stored as images in a Portable Document Format file This mode does not support text searchable PDF documents If Document Already Exists Append to Existing File adds the new file to the previously scanned folder in the specified repository Overwrite Existing File overwrites the folder and file that were previously scanned with the new...

Page 136: ...by clicking Edit To edit fax information 1 Select a Fax destination and click Edit under Destinations 2 Refer to the table below and select the delivery options 3 Enter the desired recipient information 4 Click the Apply New Settings button Category Setting Description Fax Delivery Immediate sends the fax immediately Delayed Send sends the fax at the Hour Minute and AM PM specified Recipients Ente...

Page 137: ...ify the field attributes which will satisfy the requirements of your document management software 2 On the screen that appears make any desired addition or change to the Document Management Field 3 If the Field Name is user editable enter a Field Label to iden tify the purpose of the field to the user 4 If the Field Name is not user editable enter the Default Value 5 Click on Add New Field to stor...

Page 138: ...r the TCP IP address of the Document Centre in the Address or Location field Click Ser vices from the Document Centre Home Page 2 At the top of the screen select the Distribution Templates 3 Select a template from the tree 4 Click the Delete button at the top left corner of the Services tab The template is deleted and removed from the Distribution Template tree NOTE The default template cannot be ...

Page 139: ...ick Apply Updating the Template List at the Document Centre After a template is created or deleted the template list on the Document Centre must be updated to display the new template or to remove the deleted template Internet Services templates are listed at the top of the list and are preceded with an symbol To update the template list 1 Go to the Document Centre control panel touch screen and p...

Page 140: ... explains how to perform tasks using the Jobs page You can view all print and scan jobs that are processed by the Document Centre Job name owner type and number of copies are displayed on the page If permissions allow and jobs have not yet processed you can delete these print and scan jobs using the Jobs page ...

Page 141: ...rom Internet Services are named webclient in the Owner column Viewing the Active Jobs List 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Jobs tab or click Jobs in the directory tree The Active Jobs Page appears which contains job information The screen displays the job name the owner of the job job sta tus the type of job a...

Page 142: ...b or click Jobs in the directory tree The Active Jobs information displays 3 Highlight the job that you want to delete 4 Click Delete Job The job is removed from the jobs list 5 A dialog box appears Click OK to proceed with the deletion 6 To see that the job has been removed from the jobs list click Refresh Jobs to update the list NOTE If a job is printing or has already printed a dialog appears s...

Page 143: ...lt or problem with the Document Centre The Document Centre s general device alert message and tray status can be displayed using Internet Services You can also restart the machine from the General Status Page Viewing General Status Displays general information such as whether the printer is operational To view printer status 1 Open your Web browser and enter the TCP IP address of the Document Cent...

Page 144: ...r reference if Xerox customer support is needed To view alert messages 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Status tab or click Status in the directory tree 3 Click Alerts Any active alert messages and status code are displayed on the page 4 Click Refresh Alerts to update the page with current alert information ...

Page 145: ... IP address of the Document Centre in the Address or Location field 2 Click the Status tab or click Status in the directory tree 3 Click Trays The paper supply including the paper s tray sta tus size color and type are displayed on the page Output tray status including the installed paper tray and its status also appears 4 Click Refresh Tray Status to update the page with the latest tray status in...

Page 146: ...ormation Accessing the Document Centre Properties Properties are the default parameters or settings that control the Document Centre and how it operates General users can view the settings contained within the Properties Page but only Network Administrators can modify them The Network Administrator s username and password is required the first time settings are applied in the Properties Page durin...

Page 147: ...physical location To set identification for the Document Centre 1 Click the Properties tab or click Properties in the directory tree 2 Select Description in the directory tree 3 Type the name of the Document Centre in Machine Name 4 Type the site location for the Document Centre in Location 5 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previou...

Page 148: ...Script and TIFF printer languages version numbers and the User Interface Network Controller and Printer software versions The information is read only To view Document Centre configuration information 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or select Properties in the directory tree 3 Select Configurati...

Page 149: ...nclude the various types of copy and fax sheets and scanned imaged sheets used Also included are marked sheets which include banner sheets or Document Centre reports such as configuration reports To view usage counters 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or select Properties in the directory tree 3 ...

Page 150: ... Page To set job deletion permission 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or select Properties in the directory tree 3 Select Job Management in the directory tree 4 Select All Users to allow any user to delete their own or any other job OR select Administrators Only to allow only users with administr...

Page 151: ... Centre see the additional administrative documentation that came with your Document Centre Physical Connections Physical connections are the hardware and cabling that attach Document Centres to a network You can configure Ethernet parallel port or token ring options from the Physical Connection pages of Internet Services Ethernet To set an Ethernet speed 1 Open your Web browser and enter the TCP ...

Page 152: ... the directory tree 5 Select the speed Auto 10 Mbps or 100 Mbps from the Rated Speed drop down 6 Click Save New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre ...

Page 153: ...r Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Physical Connections in the directory tree 4 Select Parallel in the directory tree 5 Select Connection Enabled to enable the parallel port 6 Type a Time out in seconds Valid entries are from 1 30 sec onds 7 Click Apply New Settings to accept the changes or Restore Settings to ret...

Page 154: ... directory tree 3 Select Connectivity then select Physical Connections in the directory tree 4 Select Token Ring in the directory tree 5 Select the desired Rated Speed from the drop down list either 4 or 16 Mbps 6 Type the machine address in M A C Address 7 Select None All Broadcasts or Single Routes Broadcasts from the Source Routing drop down list 8 Click Save New Settings to accept the changes ...

Page 155: ...ns for Appletalk Banyan VINES NetWare TCP IP SNMP Microsoft Networking LPR LPD and Port 9100 Printing Appletalk 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select Appletalk in the directory tree 5 S...

Page 156: ...r Ethernet or Token Ring from the Physical Connection drop down list 7 Type a name up to 32 characters for the Document Centre in Printer Name 8 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre ...

Page 157: ...nter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select Banyan VINES in the directory tree 5 Select Protocol Enabled to enable Banyan VINES 6 Type a PCPRINT user name in User Name ...

Page 158: ...hen confirm this password by typing it again in Retype Pass word 8 Type the Document Centre s StreetTalk name in Print Service Name 9 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre ...

Page 159: ...r click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select NetWare in the directory tree 5 Select Protocol Enabled to enable NetWare 6 If your Document Centre has an enabled token ring card select either Ethernet or Token Ring from the Physical Connection drop down list Select an Ethernet or Token Ring Frame Type from the drop down list 7 Ty...

Page 160: ... the SAP Frequency from 15 300 seconds or enter 0 for none 12 For NetWare Bindery type the names of up to four primary File Servers for the Document Centre 13 For NetWare NDS NetWare Directory Services type a direc tory tree and context for the Document Centre in NDS Tree and NDS Context 14 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous ...

Page 161: ...e directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select TCP IP in the directory tree 5 Select Protocol Enabled to enable TCP IP CAUTION Disabling TCP IP will affect NetBIOS IP LPR LPD FTP SNMP and Raw TCP IP printing Internet Services will not be available until TCP IP is enabled from the control panel of the Document Centre 6 If your Document Centre has an enab...

Page 162: ...reference the new address for TCP IP to locate the device 10 For DNS configuration type in the Domain Name 11 Type in the IP address for the Preferred DNS Server 12 Type in the IP address for Alternate DNS Servers 1 and 2 13 Click to select for Dynamic DNS Registration enabled 14 For SLP Configuration set Protocol enabled to enable Ser vice Location Protocol SLP 15 Type in the IP address for the D...

Page 163: ...he network SNMP Community Name properties that can be configured are GET returns the password for SNMP GET requests to the Document Centre Applications such as Xerox Printer Map or CentreWare obtaining information from the device via SNMP use this password SET returns the password for SNMP SET requests to the Document Centre Applications such as Xerox Printer Map or CentreWare that set information...

Page 164: ...ser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree Select Connectivity then select Protocols in the directory tree 3 Select SNMP Configuration in the directory tree 4 This SNMP Configuration screen will appear ...

Page 165: ...e up to 256 characters for the GET Community Name The default is public 7 Enter a name up to 256 characters for the SET Community Name The default is private NOTE If you change the GET and or SET Community Names you must change all network applications that are communicating via SNMP with this Document Centre to use the new GET SET names 8 Enter a name up to 256 characters for the default TRAP Com...

Page 166: ...tings to their default values To Add IP Addresses to the Trap Destination Addresses list 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select SNMP Configuration in the directory tree 5 Click Add IP Ad...

Page 167: ... Traps Warm Start Generic Traps Authentication Failure Generic Traps NOTE Authentication Failure Generic Traps must be enabled on the SNMP Properties Configuration Page before you can select it 11 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values To Add IPX Addresses to the Trap Destination Addresses List 1 Open your Web browser and ...

Page 168: ... receive traps 7 Enter the Physical MAC Address of the device that will receive traps 8 Enter the IPX Socket Number of the application that will lis ten for traps The default is 9010 hexadecimal 9 Select the SNMP version The default is SNMP v1 10 Select the Traps to be Received Printer Traps Job Monitoring Traps Cold Start Generic Traps Warm Start Generic Traps Authentication Failure Generic Traps...

Page 169: ...elect Protocols in the directory tree 4 Select SNMP Configuration in the directory tree 5 Select an IP or IPX address in the Trap Destination Addresses list 6 Click Edit 7 Make any changes to Traps to be Received 8 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values To delete IP or IPX Trap Destinations 1 Open your Web browser and ente...

Page 170: ...rectory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select Microsoft Networking in the directory tree 5 Select Protocol Enabled to enable Microsoft Networking 6 Select Ethernet or Token Ring from the Physical Connection drop down list NOTE Physical Connection is read only if Transport is NetBIOS IP 7 Select TC PIP or NetBIOS NetBEUI from the Transport drop down list NO...

Page 171: ...d optionally type a descriptive com ment in Share Name Comment 12 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre Line Printer Daemon LPR LPD To specify LPR LPD settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address ...

Page 172: ...irectory tree 5 Select Protocol Enabled to enable LPR LPD 6 Enter a Port number The default is 515 7 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre ...

Page 173: ...er Daemon LPD The advantages are that connections stay open for multiple print files and spooling is not needed therefore printing is faster and more reliable than LPD printing Raw TCP IP printing is contained in Windows 2000 and other third party applications and operating systems To specify Raw TCP IP printing settings 1 Open your Web browser and enter the TCP IP address of the Document Centre i...

Page 174: ... IP Printing in the directory tree 5 Select Protocol Enabled to enable Raw TCP IP Printing 6 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre ...

Page 175: ...ral configuration network configuration and security for the printer These settings are the defaults for how the embedded HTTP server manages connections To modify the HTTP configuration settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then...

Page 176: ...down and tie up connections Keep Alive Timeout controls the number of seconds that connections remain open from the HTTP server side without any requests from the client reaching the server If a new request reaches the HTTP server before the timeout occurs the server will use the already open connection to service the request If the client connection timed out before a new request was sent the ser...

Page 177: ...ons set in this field A connection attempt that occurs while the HTTP server is not listening for connections is placed on the TCP listen queue and will be serviced when listening resumes If the TCP listen queue becomes full TCP will reject additional connection attempts immediately The HTTP server resumes listening when the number of connections drops below the maximum allowable number 8 Click Ap...

Page 178: ...owser configurations The HTTP Server allows restricts access to the IP addresses as they appear in the list For example if users connect through a proxy server to access a Document Centre the proxy server s IP address needs to be restricted to restrict the access of those particular users An asterisk can be used in the address as a wildcard Using the wildcard includes or restricts depending whethe...

Page 179: ...no granted permissions in the list You may want to leave at the end of the list to ensure that if the HTTP server does not find a matching entry then it will allow the IP address access when it finds For example the following list entry indicates that only the IP addresses in the restricted subnet do not have access to the device 192 246 238 To grant permissions 1 Open your Web browser and enter t...

Page 180: ...rectory tree 5 Enter an IP address 6 Click Grant The IP address is added to the IP Address Per missions list 7 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre ...

Page 181: ...estore Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre To remove an IP address from the list 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select HTTP in the di...

Page 182: ...ministration Guide To move IP Address Permissions within the list 1 Select an IP address in the IP Address Permissions list 2 Click Promote to move the selected IP address up the list 3 Click Demote to move the selected IP address down the list ...

Page 183: ...nternet Services print jobs Printing Printing Properties allow you to set general view printer language and view Tagged Image File Format TIFF defaults for printing on your Document Centre General 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then se...

Page 184: ... tree 5 Select Device Start Up Page to print a configuration report when the Document Centre is powered on 6 Select Collation to specify collated as the default for docu ment sets 7 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values ...

Page 185: ... Centre PostScript 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Printing in the directory tree 4 Select Printer Languages in the directory tree 5 Select PostScript in the directory tree The Adobe PostScript level and version displays on ...

Page 186: ...lect Printing in the directory tree 4 Select Printer Languages in the directory tree 5 Select PCL in the directory tree 6 Type the Pitch Size 0 44 99 99 7 Type the Point Size 4 00 999 75 8 Select a font from the Font Name drop down list 9 Select a symbol set from the Symbol Set drop down list 10 Type the number of Lines Per Page 5 180 NOTE For Lines Per Page the default is 60 11 Select Treat LF as...

Page 187: ...values Tagged Image File Format TIFF To view TIFF settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Printing in the directory tree 4 Select Printer Languages in the directory tree 5 Select TIFF in the directory tree The TIFF version ...

Page 188: ... settings or customize the settings for your site Once the default template is available it can be modified for personal use and saved as a custom template by users You can create a default template specifically for Scan to File or Scan to Fax NOTE Faxing on the Document Centre is only available with an external faxing hardware and software solution General General settings are the overall options...

Page 189: ...overwrites the folder and file that were previously scanned with the new folder and file Do Not Save matches the document name for the folder specified in the template Rename New File generates an alphanumeric name for the folder based on the document name specified in the template The folder names increment accordingly when more documents are scanned to this location You can scan up to 999 times ...

Page 190: ...8 Type the Hour Minute and select the time of day from the drop down list for Refresh Start Time The refresh start time is when the Network Scanning Service checks the template pool for new templates and automatically updates the list on the Document Centre Touch Screen 9 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values ...

Page 191: ... scanned documents are placed until they are automatically faxed using RightFax software can also be defined on this page There are separate Repository Setup Pages for TCP IP and NetWare To specify repository setup settings for TCP IP 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the di...

Page 192: ...lect TCP IP for Protocols 7 Type the IP address for the repository server in File Server IP Address 8 Type the path for the repository in Directory Path 9 Type the Login Name and Password for the repository Retype the password to verify it in Retype Password 10 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values ...

Page 193: ...in the directory tree 5 Select a repository from the Repository List drop down list 6 Select NetWare for Protocols 7 Type the name of the repository server in Server Name 8 Type the name of the server volume NetWare 3 x 4 x 5 x IPX only in Server Volume 9 Type the context and tree NetWare 4 x 5 x IPX only for the repository in NDS Context and NDS Tree 10 Type the path for the repository in Directo...

Page 194: ... Properties tab or click Properties in the directory tree 3 Select Services then select Distribution Templates in the directory tree 4 Select Template Pool Setup in the directory tree 5 Select TCP IP for Protocols 6 Type the IP address for the repository server in File Server IP Address 7 Type the path for the repository in Directory Path 8 Type the Login Name and Password for the repository Retyp...

Page 195: ... tree 4 Select Template Pool Setup in the directory tree 5 Select NetWare for Protocols 6 Type the name of the repository server in Server Name 7 Type the name of the server volume NetWare 3 x 4 x 5 x IPX only in Server Volume 8 Type the context and tree NetWare 4 x 5 x IPX only for the repository in NDS Context and NDS Tree 9 Type the path for the repository in Directory Path 10 Type the Login Na...

Page 196: ...ult settings by clicking Restore to Factory Defaults NOTE For information on editing distribution templates for scanning using Internet Services see the Scanning Documents section of this chapter To create a default template for use with Internet Services 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click...

Page 197: ...iew the tables on the following pages that show the setting names and a description of the feature then make the desired selections 7 Save the template with a new name for use as the default tem plate for Internet Services 8 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values 9 When finished click Apply Factory Default Settings to rese...

Page 198: ...the scanned image to match the original size Normal specifies a standard size Letter or A4 Pre set specifies a pre defined size Custom specifies a size that you set Image Adjust ment Lighten Dark en Lightens or darkens the brightness of the printed image Contrast Adjust the clarity difference in gray shades of the printed image Increased contrast makes the image more defined in black and white Dec...

Page 199: ...and file Do Not Save matches the document name for the folder specified in the template Rename New File generates an alphanumeric name for the folder based on the document name specified in the template The folder names increment when more documents are scanned You can scan up to 999 times with a template using Rename New File After that number an error sheet is generated by the Document Centre Do...

Page 200: ...ttings Category Setting Description Fax Delivery immediate sends the fax immediately delayed send sends the fax at the Hour Minute and AM PM specified Recipients Enter Phone Number Type the phone number and click to add the number to the list Click to remove the number from the list ...

Page 201: ...Value Name to match the document management software that will be processing the field User Editable Yes No Select to determine if user will be able to modify Field Name If Yes requires Field Label If No Default Value is used Field Label Enter Value Identifies Field Name to user if editable Default Value Enter Value Optional value used if user is not able to modify Field Name ...

Page 202: ...ess of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Machine Software in the directory tree 4 Check the Enabled box to enable the Auto Upgrade feature 5 Check the Hourly or Daily box to activate the feature accordingly If daily enter the time of day to perform the upgrade 6 Type the IP address...

Page 203: ...Internet Services 16 Internet Services 8 Type the Login Name and Password for the upgrade server Retype the password to verify it in Retype Password 9 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values ...

Page 204: ...features E mail addressing at the Document Centre user interface E mail directory integration with Lightweight Directory Access Protocol LDAP Support for Simple Message Transport Protocol SMTP Authentication security For authentication settings refer to the next section of this chapter Authentication Server For setup of all other scan to E mail features refer to Chapter 21 of this guide E mail ...

Page 205: ...default authentication server and two alternate servers With DNS support the Document Centre can be accessed by host name as well as by IP address General The General setting specifies the authentication scheme that the Document Centre will be interfacing with on your network 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Pr...

Page 206: ...General setting steps 1 5 2 Click to select IP Address or Host Name identification 3 Type in the IP Address and optional Port or Host Name and optional Port 4 Type in the Realm name 5 Type in the Backup IP Address and optional Port or Backup Host Name and optional Port 6 Type in the Alternate Key Distribution Centers and backups 7 Click Apply New Settings to accept the changes or Restore Settings ...

Page 207: ...ng steps 1 5 2 Click to select IP Address or Host Name identification 3 Type in the IP Address and optional Port or Host Name and optional Port 4 Type in the Domain name 5 Type in the Backup IP Address and optional Port or Backup Host Name and optional Port 6 Type in the Alternate Domain Controllers and backups 7 Click Apply New Settings to accept the changes or Restore Settings to return the sett...

Page 208: ... 1 Refer to Authentication Server General setting steps 1 5 2 Type in a directory context for NDS Context 3 Type in a directory tree for NDS Tree 4 Type in a directory context and tree for Alternate Tree Context 1 2 5 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values ...

Page 209: ...NT 4 and Windows 2000 To specify the SMB Default Domain and Alternates 1 Refer to Authentication Server General setting steps 1 5 2 Type in the Domain name 3 Type in the name s for Alternate Domain 1 2 4 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values ...

Page 210: ...mation You can print or display in your browser a PostScript and PCL font listing that shows all the available fonts on the Document Centre Maintenance The Maintenance Page provides options for testing printing functions and inquiring about the fonts that are available on the Document Centre You can also install upgrade the machine software for the Document Centre from the Maintenance page Display...

Page 211: ... Printer Fonts at the top of the Maintenance Page The list of PCL and PostScript fonts that are available on the Docu ment Centre appears on the page 4 Click to select Samples by category PCL Postscript or Post script and PCL Click on Print Font Samples to print 5 Click on the drop down list to View by Font Type ...

Page 212: ...k the Xerox web site for the machine software file that you will need To install upgrade machine software 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Maintenance tab or click Maintenance on the Home Page 3 Select Machine Software at the top of the Maintenance Page 4 When prompted enter the administrator name and password ...

Page 213: ... System Administration Guide Page 16 107 16 Internet Services 16 Internet Services 5 Browse for the machine software installation file It will have the file extension tgz 6 Click Install Software to perform the installation ...

Page 214: ...To test device printing 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Maintenance tab or click Maintenance on the Home Page 3 Select Print Test Page at the top of the Maintenance Page 4 Type the number of copies to print 5 Select a test page or configuration report to print from the Standard File drop down list 6 Click the ...

Page 215: ...page If you encounter problems that you cannot resolve or you need assistance with the Document Centre the Support Page provides links to Internet intranet support sites for software Administrator contact information and Xerox support information From this page an Administrator can enter the support information and make it available for Internet Services users of the Document Centre ...

Page 216: ...entre and software information using Internet Services To view support information 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Support tab or click Support on the Home Page The Support Page appears showing software system and Xerox information ...

Page 217: ...ving trouble running Internet Services the following questions and answers may help you resolve the problem Are you using the correct browser version You should be using Netscape Navigator or Microsoft Internet Explorer 4 x and higher Did you enter the correct IP address for the Document Centre in your browser Go to the Document Centre control panel and check the IP address to make sure the IP add...

Page 218: ...Page 16 112 Xerox Document Centre System Administration Guide ...

Page 219: ...otocol These procedures will help you solve the common mistakes that are made during installation and repair problems that can occur later Because the Document Centre supports a wide variety of networks each of the procedures is self contained If your Document Centre is configured to print using multiple protocols it is recommended you follow one troubleshooting procedure at a time This should sav...

Page 220: ...that if you have configured your DHCP server with the desired information you should verify that the information is correct before you follow any of the procedures in this TCP IP Troubleshooting section Obtain a Configuration Report from your printer 1 Enter the Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The To...

Page 221: ...ddress if used NOTE The Broadcast Address is calculated automatically 4 To verify the Broadcast Address is correct the following calculation may be used Perform a logical OR of the complement of the subnet mask and the IP address Example of logical OR method IP Address 13 175 109 146 Subnet Mask 255 255 252 0 IP Address 00001101 10101111 01101101 10010010 Complement of Subnet Mask 00000000 0000000...

Page 222: ...blem Check the Default Gateway settings of the printer 7 Add the printer host name to your local hosts file or NIS database whichever applies and try the ping tests again 8 Try to ping other TCP IP nodes on your network This will verify the operation of your workstation s network card Try to ping the printer from another workstation If all of the above fails you have a configuration problem at you...

Page 223: ...a Configuration Report from your printer 1 Enter the Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button d Select System Setting e Select Configuration Report f Select Print Configuration Report N...

Page 224: ...ary Server is extremely important on large networks NDS Tree for NetWare 4 X and 5 X NDS only is set for the correct NDS tree name NDS Context for NetWare 4 X and 5 X NDS only is set for the correct NDS Context Print Server Name is set for the name selected for this printer to act as a print server Print Server Password is set correctly for this print server 4 Print out another Configuration Repor...

Page 225: ... Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button d Select System Setting e Select Configuration Report f Select Print Configuration Report Now g Press the Cancel button h Press the Exit Tools ...

Page 226: ...t for the NetBEUI name selected for this printer Printer Name is set for the name selected for this printer to act as a print server WorkGroup is set for the name of the desired NetBEUI workgroup for this printer Number Connections is 8 or greater Connection Timeout is between 100 and 9999 4 If any changes are made at the User Interface exit the Tools menu to reset the printer 5 Print out another ...

Page 227: ...tting e Select Configuration Report f Select Print Configuration Report Now g Press the Cancel button h Press the Exit Tools button 2 Allow a minute for the Report to print 3 For OS 2 printing only VERIFY that LPRPORTD EXE is running 4 For OS 2 and WIN OS 2 printing VERIFY that LPRMON EXE is running 5 Verify you have applied all appropriate IBM Fixpacks APARs see compatibility for required Fixpack...

Page 228: ...ions by checking and resetting IP addresses or cabling and retry 9 Use the ping command to see if your gateway responds If the gateway does not respond you may have an addressing or network problem Correct these conditions by checking and resetting IP addresses or cabling and retry 10 Check your router subnet if applicable and gateway addresses Incorrect addressing can render your lpr lpd printing...

Page 229: ...n a Configuration Report from your printer 1 Enter the Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button d Select System Setting e Select Configuration Report f Select Print Configuration Report...

Page 230: ...pleTalk Protocol is Enabled AppleTalk Interface is set to Ethernet AppleTalk Name is set for the name selected for this printer to act as a print server and that the entry is spelled correctly AppleTalk Zone is set for the zone selected for this printer and that the entry is spelled correctly 4 Go to a workstation and VERIFY that the printer is visible in the Chooser ...

Page 231: ...ss the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button d Select System Setting e Select Configuration Report f Select Print Configuration Report Now g Press the Cancel button h Press the Exit Tools button 2 Allow a minute for the Report to print 3 Review the Banyan VINES settings 4 User Name PCP...

Page 232: ...rify the items you modified were set and retained 11 Consult the table below for troubleshooting suggestions Printer busy Job reached the top of the queue and cannot print Check steps 3 4 5 above are Correct Check the PC port setup with the SETPRINT command Paper Format NA Job reached the top of the queue and an attempt to match the job format failed Change either the jobs format or the format of ...

Page 233: ...conjunction with Network Accounting solutions software or hardware provides the ability to control access to and monitor up to twenty networked Document Centres for the following functions Copying Printing Faxing Scanning With Network Accounting solutions you may set up user accounts keep data on usage patterns and track office expenses effectively using a single tool ...

Page 234: ...the Document Centre Web Server Internet Services to configure and retrieve information from your Document Centre This procedure assumes that your network accounting hardware and software has already been installed your Document Centre has had the required upgrade installed and is properly connected to your network ...

Page 235: ...assigned TCP IP addresses and the HTTP protocol must have been enabled at your Document Centre If necessary refer to the Internet Services Quick Install Card to configure your Document Centre in this manner If Dynamic TCP IP addressing must be used be sure to set lease times long enough to allow for normal maintenenace shutdowns If your Document Centre appears to have stopped communicating with th...

Page 236: ... Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Enter the Access and Accounting menus a Press the Access and Accounting button b Press the Authentication Mode button 3 Enable Network Accounting a Press the Network Accounting button b Press Save to retain the settings and continue ...

Page 237: ... the front panel then press the Features button b The Touch Panel should display a screen with two buttons One is the User ID button and the other is the Account ID button This indicates the system has enabled accounting successfully Go to the network accounting server and 1 Activate the Document Centre a Open the application and configure it so that the TCP IP address or fully qualified domain na...

Page 238: ...the print driver a At your Windows 95 98 NT 4 0 desktop click the Start button and select Settings b From the cascade menu select Printers c Select a printer with the right mouse button d Select the Properties entry in the cascade menu e Select the User Preferences tab on the Properties dialog f Click the Enable Accounting checkbox g If you do not want users to have to enter their User and Account...

Page 239: ... Accounting Codes it will only necessary to enter this information the first time the driver is used c If your print job does not print try to copy a job at the Document Centre using the same Account and User ID If the copy job completes then the Account and User ID are valid d It may be necessary to check the network accounting solution software or server configuration to verify the proper User I...

Page 240: ...vices button Verify that on the Job Submission screen there are entries for Login ID and Account ID This will indicate that accounting has been enabled The Network Accounting server software may contain some troubleshooting tools that are useful to diagnose problems that may be present at the server These tools can be used to correct configuration or communication problems that will prevent your D...

Page 241: ...ng Your network Fax Server software solution has already been installed Your Document Centre is installed on your network as a printer and your Document Centre has the fax option installed that will allow it to send fax documents to a fax repository destination directory You want to send faxes by FTP File Transfer Protocol using the TCP IP protocol or by NCP IPX to the repository If you want your ...

Page 242: ...ngly recommended your network Fax Server is assigned a static IP address If necessary refer to the Static Manual TCP IP Addressing Quick Install Card contained in this card set to configure your Document Centre in this manner Dynamic IP Addressing may be used for the network Fax Server software solution provided the DHCP server has been configured with sufficient lease time so that the server norm...

Page 243: ...ibution Templates in the directory tree 4 Select Repository Setup in the directory tree 5 Select Fax Repository 0 from the Repository List drop down list 6 Select TCP IP for Protocols 7 Type the IP Address of the File Server 8 Type the Directory path where the files will be stored 9 Type the Login Name and Password for the repository Retype the password to verify it in Retype Password 10 Click App...

Page 244: ...eWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and Go to the workstation and 1 Install the new upgraded CentreWare print drivers a Use the CentreWare Network Services CD ROM and the instructions in the document entitled CentreWare Network Services Guide to install the print driver for your operating system b Test your installation by opening ...

Page 245: ...which contains the Fax Repository An account must be created on the NetWare server to which the Document Centre will send the fax documents This account must have sufficient rights or permissions to allow the Document Centre to read files write files delete files and create new directories Record the NDS Tree if applicable Context if applicable login name Server Volume home directory and password ...

Page 246: ...from the Repository List drop down list 6 Select NetWare for Protocols 7 Type the name of the repository server in Server Name 8 Type the name of the server volume NetWare 3 x 4 x 5 x IPX only in Server Volume 9 Type the context and tree NetWare 4 x 5 x IPX only for the repository in NDS Context and NDS Tree 10 Type the path for the repository in Directory Path 11 Type the Login Name and Password ...

Page 247: ...ntreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and Go to the workstation and 1 Install the new upgraded CentreWare print drivers a Use the CentreWare Network Services CD ROM and the instructions in the document entitled CentreWare Network Services Guide to install the print drive...

Page 248: ...screen of the Document Centre Tools pathway are correct these are CASE SENSITIVE 5 Verify that the Path entry is correct in the Fax Repository Settings screen of the Document Centre Tools pathway 6 At the FAX server verify that the user Login name and password created for the Document Centre are correct and have sufficient rights permissions to write files and create directories in the fax reposit...

Page 249: ... of the Document Centre Tools pathway 5 Verify that the Server Name entry is correct in the Server and Volume screen of the Document Centre Tools pathway 6 Verify that the Server Volume entry is correct in the Server and Volume screen of the Document Centre Tools pathway 7 For NetWare 4 X 5 X ONLY verify that the NDS Context entry is correct in the NDS Settings screen of the Document Centre Tools ...

Page 250: ...Page 19 10 Xerox Document Centre System Administration Guide ...

Page 251: ...s kit is installed on the Xerox Document Centre you can select scanning features scan documents and transfer them to a file server The document can then be accessed from your workstation or shared with other users connected to the network if desired The document can be opened by any software application that can view or edit TIFF files For example Visioneer PaperPort which is included on a CD ROM ...

Page 252: ...he features applied to the scanned document as well as the Filing Policy and repository location Template Pool The Template Pool is the central location on a server where scan templates created with Xerox s CentreWare Scanning Services are stored Filing Policy The Filing Policy specifies the method used to store the TIFF or PDF images in the document repository There are several options Overwrite ...

Page 253: ... you will need to complete some processes and then refer to the Internet Services Guide to complete the set up All of the procedures for setting up Native Scanning are included in this section There are two options for file transfer if you are setting up Native Scanning or Scanning Using CentreWare Internet Services Setting Up Scanning NetWare NCP Setting Up Scanning FTP File Transfer Protocol Pro...

Page 254: ... Overview of Repositories 2 Refer to the appropriate section of this guide Choose from Set Up Scanning NetWare NCP NetWare Core Proto col is available for Ethernet and Token Ring filing to a Net Ware server Set Up Scanning FTP File Transfer Protocol FTP is available for Ethernet and Token Ring if installed and requires an FTP server running on a server or a workstation 3 OPTIONAL If you are using ...

Page 255: ...Scanning Overview Scanning a document has traditionally involved a dedicated scanner attached to a single PC In this environment a single user at the PC has access to the scanner Other users cannot scan documents without interrupting the person using the scanner and PC This is inconvenient and inefficient Traditional Scanning ...

Page 256: ...ver the file can be manually retrieved by a user at a network workstation NOTE Automatic retrieval of the scanned document to a workstation is possible using Xerox s CentreWare Network Scanning Services Refer to the Network Scanning Services Guide for more information A dedicated file server is not required The Document Centre can store documents on an existing file server To perform network scann...

Page 257: ... default xst is created during the installation of the scanning option and is stored on the Document Centre It is available for all scanning installations It is selected at the Document Centre Control Panel Touch Screen to begin the scanning process NOTE The Native scanning installations described in this guide provide only the default xst template for all scanning users In this environment additi...

Page 258: ... on the file server All pages of a multi page document are scanned prior to the job being sent to the document repository Scanning Process After the scanned document files are sent to the file server the user can retrieve the files from a network workstation The three main steps involved in scanning a job are 1 Scan a hard copy document at the Document Centre Select a scan template from the Contro...

Page 259: ...e in a NetWare environment the Document Centre will be already logged in under one license as a printer and will log in again to transfer the file After transfer occurs the Document Centre logs out making the second user license available again While available to other users the second connection is maintained at the NetWare file server as Not logged in This happens during every scan job If a lice...

Page 260: ...e as desired For example Visioneer PaperPort which is included on the Scanning Services option can view and edit TIFF files PaperPort has an intuitive interface that enables you to annotate organise file and locate scanned documents Using PaperPort links you can transfer documents from the PaperPort desktop to other applications and devices installed on your workstation ...

Page 261: ...ries Public repositories can be selected by all users as the destination for their scanned files The scan template for a public repository includes the name and the password required for access to the repository When this scan template is selected at the Document Centre the name and password will not have to be entered because the name and password are already contained in the scan template Be sur...

Page 262: ...l overwritten files are lost but since the files are overwritten disk space is conserved The Append to Existing File Filing Policy does not delete existing files Newly scanned files are added to existing files in the document repository It is recommended that you delete old files on a regular basis in order to conserve server space The Do Not Save Filing Policy checks to see if any files already e...

Page 263: ... A single TIFF file and a log file xst are stored in the repository for each multi page document that is scanned CAUTION Not all applications will accept the Multi Page TIFF format Applications that do not support Multi Page TIFFs will typically import and display only the first page of the document Repository Locking More than one Document Centre can log into a file server and transfer a file to ...

Page 264: ...ories Existing Accounts A Document Centre can use an existing user account if the account is enabled for multiple logins The account for the scanner is no different from a user account It is a user account Logging in to Multiple File Servers The same Document Centre can log into more than one file server and transfer a file to a document repository but not at the same time This is similar to a use...

Page 265: ...re 4 x to create a user account on the file server for the scanner 3 Create a directory on the file server to be used as a repository for scanned files Give the scanner user account all access rights to this directory except supervisor The repository name cannot exceed 8 characters NOTE Refer to the NetWare documentation for additional information When a document is scanned the Document Centre log...

Page 266: ...uch as NetScape version 3 x or later or Microsoft Internet Explorer version 4 x or later Using Internet Services you can Create new scan templates Update existing scan templates Modify scan configurations including document repository locations enable and disable Confirmation Sheets and change Filing Protocols Enable Multi Page TIFF which will create a single TIFF file for a multi page document in...

Page 267: ...ill typically import and display only the first page of the document If you will be using CentreWare Internet Services to complete the installation perform these steps A Refer to the chapter entitled Internet Services in this document B Follow the instructions located in the section of this chapter entitled Set up Scanning C Finally refer to the section entitled Scanning Documents of the Internet ...

Page 268: ...ers the file to the server and then logs out Customer File Repository Server The hard copy document is scanned by the Document Centre and saved electronically in a designated file server repository Customer Repository Directory Repositories are directories or filing destinations where documents are stored and held in XSM Xerox document stor age format folders The default folder name is DOC XSM A r...

Page 269: ... Templates in the directory tree 4 Select Repository Setup in the directory tree 5 Select a repository from the Repository List drop down list 6 Select NetWare for Protocols 7 Type the name of the repository server in Server Name 8 Type the name of the server volume NetWare 3 x 4 x 5 x IPX only in Server Volume 9 Type the context and tree NetWare 4 x 5 x IPX only for the repository in NDS Context ...

Page 270: ...canning Services This software should be installed at each client workstation PaperPort allows you to annotate organise file and locate scanned documents After you scan a document at the Document Centre you can access PaperPort and retrieve the scanned file within the PaperPort application With PaperPort links you can transfer documents between the PaperPort desktop and other applications and devi...

Page 271: ...Press the Start button After the job is scanned the Document Centre files faxes and prints the job as specified in the default xst scan template At completion a Confirmation Sheet if enabled is printed that describes the results of the job F Allow approximately one minute for the process to complete a one page job It will take longer if you have scanned multiple pages Then check to make sure that ...

Page 272: ...ing Policy and more than one document has been scanned Each page of the document is represented by a different TIFF file Unless the Enable Multi Page TIFF option is selected which will create a single TIFF file for a multi page document instead of one TIFF file for each page NOTE The Document Centre supports TIFF File Formats NETSCAN DAT is an ASCII file which contains the names of the TIFF files ...

Page 273: ...up without CentreWare K At this point the file can be imported into any software application L Scanning is now ready to operate Subsequent scanning operations can be modified by changing the selections in the Default Template using the Document Centre Touch Screen M The installation process is now complete ...

Page 274: ...ated on a Windows NT server select User Cannot Change Password and Password Never Expires when the password is set and select Logon Locally under User Rights 4 Create a directory to be used as a repository for scanned files If the directory is created on a Windows NT server enter the scan user name in the Alias box and select Access Read and Write Set up options There are two procedures that can b...

Page 275: ...ettings This is accomplished by using an Internet browser such as NetScape version 3 x or later or Microsoft Internet Explorer version 4 x or later Using Internet Services you can Create new scan templates Update existing scan templates Modify scan configurations including document reposi tory locations enable and disable Confirmation Sheets and change Filing Protocols Enable Multi Page TIFF which...

Page 276: ...n the repository for each multi page document that is scanned CAUTION Not all applications will accept the Multi Page TIFF format Applications that do not support Multi Page TIFFs will typically import and display only the first page of the document If you will be using CentreWare Internet Services to complete the installation perform these steps A Refer to the chapter entitled Internet Services i...

Page 277: ...account with the user name and password transfers the file to the server and then logs out Customer Scan User Password When a document is scanned the Docu ment Centre logs in to the user account with the user name and password transfers the file to the server and then logs out Customer File Repository Server The hard copy document is scanned by the Document Centre and saved electronically in a des...

Page 278: ...bution Templates in the directory tree 4 Select Repository Setup in the directory tree 5 Select a repository from the Repository List drop down list 6 Select TCP IP for Protocols 7 Type the IP Address of the File Server 8 Type the Directory path where the files will be stored 9 Type the Login Name and Password for the repository Retype the password to verify it in Retype Password 10 Click Apply Ne...

Page 279: ...cess PaperPort and retrieve the scanned file within the PaperPort application With PaperPort links you can transfer documents between the PaperPort desktop and other applications and devices on your workstation PaperPort contains links to several types of applications and devices including electronic fax applications electronic mail E Mail applications optical character recognition OCR application...

Page 280: ...ased on templates that contain programming selections for your job Verify that default xst is highlighted in the scan template list This is the default template D If desired select More Scanning Features and modify the template by selecting options from the Scan Setups tab on the Document Centre Touch Screen Note that any changes you make from the Touch Screen apply only to the current job The tem...

Page 281: ...If the scanning operation is not successful check the Confirmation Sheet for a message or other information that may be helpful in identifying the cause of the problem H The scanned file is transferred to a folder in the scanner account on the file server The XSM extension on the folder represents a Xerox document storage format that is designed to simplify integration with third party software ap...

Page 282: ...t scanning operations can be modified by changing the selections in the Default Template using the Document Centre Touch Screen The installation process is now complete Hints and Tips 1 Prior to performing the initial scan job verify the following from a workstation on the network by logging into the scan account and copying a file into the scan repository The Document Centre user account and pass...

Page 283: ...Setup without CentreWare number of files stored in the document repository for that job Unless the Enable Multi Page TIFF option is selected which will create a single TIFF file for a multi page document instead of one TIFF file for each page 3 The default directory created for each scan job is DOC XSM ...

Page 284: ...has his or her own file space An advantage of the New Exact policy is that it checks to see if any files already exist in the document repository If there are no files in the repository the newly scanned files are sent to it A disadvantage of the New Exact policy is that if there are files stored in the repository the scan job is aborted An advantage of the New Auto Generate policy is that it cre ...

Page 285: ...ces to create additional scan templates so users do not need to manually modify the default scan template for each scan job Sharing One Document Repository Among Multiple Document Centres More than one Document Centre may use a document reposi tory Simply configure each Document Centre in a similar manner and create additional scan templates on each Docu ment Centre as needed ...

Page 286: ...te image quality setting in the template you are using to scan the image Use the Image Quality Text setting for text documents and the Photo setting for grayscale images Also try selecting a scanner resolution of 1 2 to 2 0 times the screen frequency of the device that the file will be displayed or printed on B The optical character recognition OCR application you are using with the scanned image ...

Page 287: ...ces and the folder name XSM directory already exists on the specified path This is in accordance with the New Exact option File transfer failed During a scanning operation the net work or destination server happens to go down when the file transfer is occurring Another possibility is that the destina tion disk is full Login failure Check user password and or setups A scanning operation failed Veri...

Page 288: ...urrently enabled Enable it Remote directory lock failed The repository that you are attempting to send a job into with a scanning operation is in use by another Document Centre Check the following The specified volume name is invalid The specified filing destination path is invalid The destination disk is full prevent ing the creation of the remote direc tory Problem Corrective Action ...

Page 289: ...al E mail and Network Scanning kit installed on the Xerox Document Centre 490 480 470 460 ST users can Scan an original document Convert the scanned document to an electronic format Send that information to one or more E mail address destina tions Use the company address book LDAP Use a public address book CSV file ...

Page 290: ...eeded before you can setup the Scan to E mail Document Centre printer is functional on your Network Document Centre printer has TCP IP enabled Document Centre printer has HTTP enabled Access to a functional SMTP Mail Server IP address of SMTP Mail Server E mail and Network Scanning installed E mail domain available e g mail company com Workstation s connected to network which has the TCP IP enable...

Page 291: ... image settings LDAP Directory Lightweight Directory Access Protocol Specifies the location and configuration settings of the Internal Address Book that resides on the network Public Address Book Identify the location of a public address book CSV Comma Separated Values file to be used for E mail The following two pages are available Import Public Address Book To upload a CSV file contain ing the E...

Page 292: ...h Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Enter Network Setup a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button 4 Enable HTTP IP a Press the TCP IP Options button b Press the HTTP IPP button c Press the Enable button d P...

Page 293: ... the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Enter Connectivity and Network Setup a Wait for the screen to refresh and press the Connectivity and Network Setup button 3 Enable E mail a Select More b Select Configuration Setup c At the Warning Screen Select Cl...

Page 294: ... xxx xxx xxx xxx 3 At the CentreWare Internet Services Home Page Select the Properties link 4 Select the plus symbol to the left of the Services folder in the Properties frame 5 Select the plus symbol to the left of the Internet Messaging folder 6 Select General as shown in figure below 7 Enter the Host Name or the IP Address of the SMTP Server and a valid E mail Domain Name x mail company com NOT...

Page 295: ...lement any changes If required Click the Restore Settings button to cancel any changes made and return to the previous values 9 When prompted enter admin lower case into the User Name field and 1111 or the current password into the Password field and select OK NOTE admin and 1111 are the default Administrator id and password ...

Page 296: ... Guide Configuring E mail The following steps assume you have not left the Properties tab Services and Internet Messaging 1 Select E mail Settings 2 Select the Default Scan Resolution and the Default Attachment Type that will be used for image Attachments ...

Page 297: ...Signature Up to 6 lines of 127 characters each can be entered 5 Click the Apply New Settings button to implement any changes If required Click the Restore Settings button to cancel any changes made and return to the previous values 6 When prompted enter admin lower case into the User Name field and 1111 or the current password into the Password field Select OK ...

Page 298: ... the Internal Company Address book much the same as E mail at your workstation NOTE Accessing LDAP Directory and Public Address Book are optional NOTE Configuration of the LDAP directory settings requires the network to support LDAP services The following steps assume you have not left the Properties tab Services and Internet Messaging 1 Select LDAP Directory ...

Page 299: ... select OK NOTE The Document Centre will display search results for the Internal Address Book as defined by the LDAP configuration For example an LDAP server can return a search enquiry And as Andrew Smith when the result Andrews James may have been expected The lastname firstname or firstname lastname display behaviour is controlled by the LDAP server and not the Document Centre Network Authentic...

Page 300: ...s enabled a search is done for LDAP attribute UID If a match is found the From address will be filled out with the proper and complete E mail address or friendly name At this point the From field will not be an editable field If a match can not be found the From field will be completed with the users login id domain name At this point the From field will be editable When using Guest access the Fro...

Page 301: ... will also allow you to export a list of users in the CSV file format The completed file is imported to the device through CentreWare Internet Services The file must have the CSV file extension A valid CSV file format includes name SMTP E mail address For example the following are both valid format CSV file entries Smith smith company com Smith John john smith company com The order in which entrie...

Page 302: ...Book File CSV 3 Highlight the CSV file that you require Click the Open button 4 Click the Import Now button 5 Click the OK button to import the Address Book NOTE If an address book is already in existence you will be warned that the new import will overwrite the existing address book 6 Select Map Existing Address Book ...

Page 303: ...nges If required Click the Restore Settings button to cancel any changes made and return to the previous values 9 When prompted enter admin lower case into the User Name field and 1111 or the current password into the Password field and select OK Authentication Authentication is used to identify and authorize the walk up user via their network login name and password NOTE For Setup Procedures for ...

Page 304: ...111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Set up Authentication a Select More up to 2 times b Select Service Access Control c Select Network Authenticated Access d Select Guest Access and Guest Passcode e Select Next f Select Save g Select Exit Tools...

Page 305: ... spelled correctly Device prints an E mail Error report after an attempt is made to send an E mail job Check that the E mail server settings configured on the device are correct Check that the mail server is configured to accept SMTP mail Cannot change E mail From address entry If the user accesses the device using a password with the Guest Authentication feature then the From address may be chang...

Page 306: ...uired Try searching on only the first letter of the name Normally an LDAP environment will search on a Lastname Firstname order but this may differ depending on the environment Attempting an Internal Address Book LDAP search results in a Too many entries found error Try entering more letters for the name being searched Attempting an Internal Address Book LDAP search results in a Search Tree Invali...

Page 307: ...tBIOS over the IP protocol enabled by default If your DHCP server will provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot Your Document Centre has DHCP enabled by default If your DHCP server is configured with the TCP IP information for the Document Centre you should Skip Steps 5 and 6 in this procedure and go to S...

Page 308: ...hen return here and perform this prodecure For Dynamic TCP IP Addressing use the DHCP BOOTP or RARP Instructions found in this document in the section entitled Dynamic Static TCP IP Addresses and WINS to connect it to the appropriate server then return here to complete the setup Record the following information assigned to your Document Centre IP Address ____________________________ Subnet Mask __...

Page 309: ... Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Enter the Network Setup menus a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Netwo...

Page 310: ... Ethernet or Token Ring Press Save 5 Set the Host Name a Press the Name Address button b One at a time press the soft buttons on the Touch Screen for each octet of the IP address and enter the numbers using the keypad c Press the Host Name button d When the soft keypad appears type the host name EXACTLY as you want it to appear with correct case When finished press the Save button twice to record ...

Page 311: ...process for the IP Gateway address When finished press Save to record the changes and exit to the TCP IP Settings screen d Press Close e If you need to lp or lpr print press the TCP IP Line Printer button press Enable then press Save NOTE The Broadcast Address will be calculated automatically 7 Enable Port 9100 printing a Press the RAW TCP IP Printing button b Press Enable c Press Save 8 Enable HT...

Page 312: ...ting 2 Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects 3 If your print job does not print refer to the troubleshooting section in this document entitled TCP IP Troubleshooting to correct the problem 4 Repeat this Go to a workstation and procedure at each workstation that will print to this printer or at other se...

Page 313: ...e Access Collision Detection network access method used by Ethernet networks 802 5 Defined by the IEEE these standards govern the use of the Token Ring network access method ALAP AppleTalk Link Access Protocol In an AppleTalk network this link access or data link layer protocol governs packet transmission on LocalTalk ANSI American National Standards Institute This is the principal group in the U ...

Page 314: ...eight bit character byte AUI Attachment Unit Interface Connector used with thick Ethernet that often includes a drop cable Bindery NetWare database of user names passwords groups and accounting information BNC A standardized connector used with Thinnet and coaxial cable Bus Topology A network topology in which nodes are connected to a single cable with terminators at each end Client A network node...

Page 315: ...lectromagnetic Interface Radio Frequency A form of noise on data transmission mediums that can reduce data integrity and increase transmission errors Ethernet A 10 megabits per second baseband CSMA CD network originally designed by Xerox Corporation EtherTalk AppleTalk protocol governing Ethernet transmissions Also the Apple Computer Ethernet adapter and drivers The first implementation Phase 1 wa...

Page 316: ...l link control A layer 2 protocol governing transmission also known the IEEE 802 2 standard LocalTalk A 230 kilobits per second baseband network using the CSMA CA access method MAC Medium Access Control A layer 2 protocol governing access to transmission media MAU Multi station Access Unit A concentrator or transceiver for attracting nodes to a transmission medium MIB Management Information Base A...

Page 317: ...is temporarily stored for processing RARP Reverse Address Resolution Protocol A TCP IP protocol governing the translation of a DLC Data Link Control address to an IP Internet Protocol address Repeater A device that regenerates and often amplifies signals to extend transmission distance It is independent of protocol and media RG 58 Coaxial cable with 50 ohm impedance used by Thinnet RJ 45 Eight wir...

Page 318: ...a token passing access method Transceiver An AUI Attachment Unit Interface device for receiving and transmitting data that often provides collision detection as well twisted pair cable A wiring scheme with one or more pairs of 18 to 24 gauge copper strands are twisted to improve protection against electromagnetic and radio frequency interference Cable may be either shielded or unshielded type 1 ca...

Page 319: ...6 72 Delayed printing 16 16 Deleting print jobs 16 44 Description 16 41 Displaying font list 16 104 Distribute to Fax 16 30 Distribute to File 16 29 Distribution templates 16 17 Copying 16 33 Creating 16 21 Deleting 16 32 Properties 16 82 Updating 16 33 Document Centre status 16 37 Document Centre properties 16 40 Documentation 1 5 Dynamic Addressing 3 2 E E mail Authentication 21 16 Configuring 2...

Page 320: ...ssion 16 44 Submission Page 16 13 Jobs 16 35 L Logging in to Multiple File Servers 20 14 LPR LPD 16 65 M Macintosh Networks 14 1 Maintenance 16 104 Display a font list 16 104 Machine software install 16 106 Print a test page 16 108 Managing jobs 16 34 Microsoft NetBEUI 8 1 Microsoft TCP IP 9 1 Microsoft Networking 16 64 Microsoft Windows NT 4 X Server 11 1 Multi Page TIFF 20 13 20 16 20 26 Multipl...

Page 321: ...licy Append to Existing File 20 12 Do Not Save 20 12 Overwrite Existing File 20 12 Rename 20 12 Scan Settings 16 23 Properties 16 92 Scan to Fax settings Properties 16 94 16 95 Scan to File settings 16 93 Scanning 20 6 Overview 20 5 Private Repositories 20 12 Process 20 8 Repositories 20 11 Repository Sharing 20 35 Set Up Options 20 24 Set Up TCP IP 20 28 Templates 20 7 20 35 Scanning documents 16...

Page 322: ... 16 111 Netware 17 5 Network Accounting 18 8 Network FAX 19 8 OS 2 17 9 Scan 20 36 U UNIX 7 1 Using Internet Services 16 12 V Viewing active alert messages 16 38 Viewing general status 16 37 Viewing support information 16 110 Viewing tray status 16 39 W Windows 2000 LPR and IPP Printing 10 1 WINS 3 10 X XSMDESC DAT 20 22 ...