Xerox 6200DX - Phaser Color Laser Printer, Troubleshooting Manual

Page 1: ...P h a s e r C o l o r L a s e r P r i n t e r 6200 Troubleshooting Guide...

Page 2: ...marks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and...

Page 3: ...fuser 5 Jam at the duplex unit 7 Jam at the Multi Purpose Tray 8 Jam at the registration roller 9 Jam at the tray 11 Regular Printer Maintenance 14 Cleaning the outside of the printer 14 Cleaning the...

Page 4: ...essing printable pages Access these pages from the Printable Pages Menu 1 At the front panel scroll to the Printable Pages Menu using the Down Arrow or Up Arrow key and press the OK key 2 Scroll to th...

Page 5: ...inter diagnostics and troubleshooting through the web and your web browser Launch CentreWare IS From a web browser enter your printer s IP address Select Support Select the Technical Support link to a...

Page 6: ...SMART select the Troubleshooting Guide to help identify your printer s problem If your printer detects a jam error PhaserSMART will point you to a specific solution Otherwise select Media Jams for Pha...

Page 7: ...ork setup and troubleshooting see the Networking section Replacing consumables Interactive Documentation CD ROM Refer to the Support section for instructions and videos that walk you through the repla...

Page 8: ...op and at the bottom of the page Print these pages at the printer s front panel Accessing printable pages Access these pages from the Printable Pages Menu 1 At the front panel scroll to the Printable...

Page 9: ...24 in a From the printer s front panel Support Menu select Improve Print Quality then select Remove Print Smears and press OK b If the problem continues replace the Fuser Marks of any color or voids...

Page 10: ...e Menu open and close the selected paper tray or re insert the paper loaded in the MPT The front panel will then prompt you to select the paper type Incomplete Fusing Toner appears to be pulled off pr...

Page 11: ...Menu then selet Print Tutorial Page Follow the procedure for Lighten Darken Colors See www xerox com officeprinting infoSMART on the world wide web for more on line support information Printing Is To...

Page 12: ...the Printable Pages Menu Access the calibration pages from the Support Menu 1 At the front panel scroll to Support Menu using the Down Arrow or Up Arrow key and press the OK key 2 Scroll to Improve P...

Page 13: ...color registration select Adjust Cyan and press OK a Using the page just printed select the number for the heaviest Cyan area b The Cyan lines above that number should form a straight line with the bl...

Page 14: ...ou achieve the desired result 4 To finish the procedure select one of the following Accept Changes and Continue Saves the new value and returns to the Calibrate Colors Menu Accept Changes and Exit Sav...

Page 15: ...ou can adjust the settings from 40 to 40 units The thickness of the rectangle s dashed lines is 1 unit 12 units move the rectangle 1 mm The maximum distance the rectangle can be moved 40 to 40 is 6 7...

Page 16: ...ation roller see page 9 5 Jam at the tray see page 11 When there is a paper jam the printer s front panel display 1 shows the jam error message Press the i button 2 for more information about how to c...

Page 17: ...Documentation CD ROM Use clean undamaged paper Do not use paper that is curled Load paper from a newly opened package Do not add paper above the tray s fill line Make sure that the tray guides are pro...

Page 18: ...h ends of the fuser unit upward Warning The fuser is hot To prevent burns do not touch the black part of the fuser 3 Remove the jammed paper Make sure that all scraps of paper are removed 4 Completely...

Page 19: ...nal information access PhaserSMART Jam at the duplex unit Follow these steps to clear the jam Refer to the labels inside the printer for jam clearing instructions 1 Open Front Door B 2 Remove the jamm...

Page 20: ...al information access PhaserSMART Jam at the Multi Purpose Tray 1 Remove the jammed paper from the Multi Purpose Tray 2 Use the latch on the front of the printer to open Front Door A 3 Remove any jamm...

Page 21: ...er above the fill line Make sure that the guides are set flush against the paper Make sure that the paper is clean and not stuck together Jam at the registration roller Follow these steps to clear the...

Page 22: ...move the jammed paper from up inside the printer tray slot Make sure that all scraps of paper are removed 3 Insert Tray 1 and push it completely into the printer 4 Use the latch on the front of the pr...

Page 23: ...aper 6 Close the front door For additional information access PhaserSMART Jam at the tray Follow these steps to clear the jam Refer to the labels inside the printer for jam clearing instructions 1 Pul...

Page 24: ...ny jammed paper 3 Make sure that the paper is loaded correctly in the tray and the guides are set flush against the paper 4 Remove any jammed paper from up inside the printer tray slot Make sure that...

Page 25: ...0 Color Laser Printer 13 5 Insert the tray and push it completely into the printer 6 Use the latch on the front of the printer to open Front Door A 7 Remove any jammed paper 8 Close the front door 620...

Page 26: ...efer to the Supplies section of the Support Guide on the Interactive Documentation CD ROM To order consumables and other supplies visit the Phaser 6200 Supplies and Accessories web site Each item incl...

Page 27: ...ensity sensor is dirty To clean the density sensor 1 Use the latch on the front of the printer to open Front Door A 2 Remove the transfer roller Squeeze the orange tabs at both sides of the transfer r...

Page 28: ...opyl alcohol on the sensor 4 Reinstall the transfer roller Insert the rounded ends of the transfer roller into the curved black guides inside the printer Lock the transfer roller into the printer by p...

Page 29: ...a Toner Cartridge Phaser 6200 Color Laser Printer 17 Replacing a Toner Cartridge 6 8x 1 2 4 2 2 1 4 1 2 2 4 Click Declic Clic Klicken Clic Clique Klik Klick 6 Pull Tirer Tirare Ziehen Tirar Puxe Trek...

Page 30: ...g the Imaging Unit 12 1 2 4 8 4 x 7 Pull Tirer Tirare Ziehen Tirar Puxe Trek Dra 6 4 5 kg 10 lbs 3 P H A S E R 6 2 0 0 I m p r i m a n t e c o u l e u r l a s e r Un ite im ag eu r co ul eu r P H A S...

Page 31: ...Replacing the Imaging Unit Phaser 6200 Color Laser Printer 19 9 12 13 8 11 10 4 5 kg 10 lbs...

Page 32: ...Replacing the Fuser Phaser 6200 Color Laser Printer 20 Replacing the Fuser 6 2 7 1 3 4 5...

Page 33: ...Replacing the Fuser Phaser 6200 Color Laser Printer 21 8 10 11 12 9 7...

Page 34: ...Replacing the Fuser Phaser 6200 Color Laser Printer 22 12 13 14...

Page 35: ...Replacing the Transfer Roller Phaser 6200 Color Laser Printer 23 Replacing the Transfer Roller 3 1 3 1 3 2 3 3 1 2 3 4 5...

Page 36: ...Replacing the Transfer Roller Phaser 6200 Color Laser Printer 24 6 1 6 2 6 2 7 5 6 T R A N S F E R R O L L E R 0 1 6 2 0 1 3 0 0...

Page 37: ...Replacing the Feed Rollers Phaser 6200 Color Laser Printer 25 Replacing the Feed Rollers 4 1 4 1 4 2 5 3 3 2 3 1 2 2 1 2 2...

Page 38: ...Replacing the Feed Rollers Phaser 6200 Color Laser Printer 26 6 8 5 6 6 1 6 2 7 1 7 2 7...

Page 39: ...Phaser 6200 Color Laser Printer Copyright 2002 Xerox Corporation All Rights Reserved 27 Repacking Instructions...

Page 40: ...Repacking Instructions Phaser 6200 Color Laser Printer 28...

Page 41: ...laying errors 1 fuser jam 5 replacing 20 H Help Guide 1 I imaging unit replacing 18 information on front panel 1 instruction sheets Repacking Instructions 27 Replacing a Toner Cartridge 17 Replacing t...

Page 42: ...Phaser 6200 Color Laser Printer 30 Index R registration roller jam 9 repacking instructions 27 resources 1 T toner cartridge replacing 17 transfer roller replacing 23 tray jam 11...