Xerox 701P40211, System Manual

Page 1: ...Xerox Document Services Platform Series Common Controller System Guide 701P40211 Version 3 7 April 2003...

Page 2: ...nd XEROX Canada Limited The Document Company the stylized X and all names identifying numbers used in connection with Xerox products mentioned in this publication are trademarks of XEROX CORPORATION A...

Page 3: ...onfiguration 2 3 Configuration variables 2 4 Printer and job messages 2 5 SNMP MIB Support 2 5 NDS Setup 2 7 3 Backup and Restore 3 1 Backup 3 1 Restore 3 2 Xerox Backup and Restore XBR Utility for a...

Page 4: ...restricted 4 9 Remote CDE login disabled 4 9 DocuSP router capabilities disabled 4 9 Security warning banners 4 9 XDSS script components 4 10 The configure xdss script 4 10 Disabling LP Anonymous Prin...

Page 5: ...ay Configuration Utility setVPSoption 5 6 TIFF files 5 7 TIFF orientation 5 7 Performance considerations 5 7 Supported TIFF tags 5 8 MICR Enablement 5 9 Using VIPP 5 10 Paper Trays 5 10 Printing hints...

Page 6: ...eters 8 10 9 Troubleshooting 9 1 Calling for service 9 1 Declared faults 9 1 Printer fault 9 2 Job fault 9 2 Undeclared faults 9 2 Client problems 9 3 Windows problems 9 3 Macintosh problems 9 3 DigiP...

Page 7: ...onfiguring XJDC Unix 9 16 XJDC Hints and Tips 9 16 Output files 9 17 Properly ejecting a diskette from the Diskette drive on a DocuSP workstation9 18 10 Hints and Tips 10 1 General 10 1 Disabling the...

Page 8: ...TS vi SYSTEM GUIDE Variable data 10 4 Image Quality 10 5 Job Printing Hints 10 6 Skipped Pitches 10 6 PCI Channel Interface PWB Trace Capture Procedure 10 7 Perform a Trace 10 7 Export the trace file...

Page 9: ...TABLE OF CONTENTS SYSTEM GUIDE vii...

Page 10: ...TABLE OF CONTENTS viii SYSTEM GUIDE...

Page 11: ...X commands This includes the use of text editors such as vi or textedit and the ability to maneuver within the Solaris environment The System Administrator is expected to have a working knowledge of L...

Page 12: ...tions you select are shown in square brackets for example OK and Cancel Notes are hints that help you perform a task or understand the text Notes are found in the following format NOTE This is an exam...

Page 13: ...2 Perform the following to set up the Internet Services HTTP Gateway Enter the name of the gateway to be configured Internet Services Configure the Internet Services Gateway Y N y Enter name Value da...

Page 14: ...the list while configuring each value desired The only value necessary for the IPP and Internet Services Gateways is the Printer URI value 7 Answer the following questions with the information supplie...

Page 15: ...ant to configure the SNMP gateway using gwConfig and the information that follows NOTE SNMP requires a standard FlexLm license The System Administrator must enable SNMP in License Manager Xerox recomm...

Page 16: ...bster Printer Administrator Location Room 409 Printer Administrator Phone 122 0001 Printer Location Room 444 Table 2 1 Parameter Name Description Value Range Default Value CommandLine Turn on off the...

Page 17: ...printer on the DocuSP Controller Those Managers that do not support loading of Management Information Bases MIBs will only display the printer and job status that they support SNMP MIB Support DocuSP...

Page 18: ...idtc XEROX PRODUCT ID TC The following is a list of MIBs that are supported RFC 1213 MIB file The system Group The Interface Group The at address translation Group The ip Group The icmp Group The tcp...

Page 19: ...rred server To do this perform the following steps you will need to know your NDS Tree Context and Preferred Server Names 1 Type su root and enter password when you are prompted 2 Type cd opt XRXnps X...

Page 20: ...Gateway Configuration System Guide 2 8 Common Controller...

Page 21: ...ces settings printer set up and queue set up files If a software upgrade or new software installation is required a representative will perform the software installation In each case certain portions...

Page 22: ...tem image Restore If only a software upgrade is performed on the DocuSP controller the system configuration information will typically be retained During the upgrade the Xerox Customer Service Represe...

Page 23: ...e root password 6 Insert the XBR floppy in the disk drive and a blank tape in the tape drive 7 At the command line prompt type mkdir a 8 Type mount dev diskette a and press Enter This command causes U...

Page 24: ...t tape and the XBR floppy into the system 2 Open a Terminal window 3 In the Terminal window login as root 4 At the command prompt type init 0 and press Enter 5 At the ok prompt type boot s 6 Once the...

Page 25: ...the root account password should be changed as soon as the Xerox service personnel have completed the installation The Xerox user name is the account from which the Xerox software runs Use the Xerox u...

Page 26: ...oftware is started To log into the DocuSP as the System Administrator or Trusted User perform the following 1 Select System from the DocuSP Print Services window 2 Select Logon The Logon dialog is dis...

Page 27: ...sibility to ensure that the root and system administrator passwords are available for them The user and group identifications uid and gid for the Xerox accounts that are listed above cannot be arbitra...

Page 28: ...his patch will not be updated to the newer version Any security patch that is determined to have a negative impact to DocuSP operation will not be added Security Setup System Security can be selected...

Page 29: ...his document and test this feature against their mission critical applications This document provides information on all modifications made by XDSS so the customer can determine which security setting...

Page 30: ...used by performance meter sadmind Distributed system administration daemon fs Xfont server Used by CDE to render fonts amiserv RPC Smart Card Interface rpc cmsd Calendar manager service daemon Toolta...

Page 31: ...Label software and environments where resources such as VIPP forms or save repositories are exported to the network S76snmpdx Sun Solstice Enterprise Master Agent Solaris SNMP services are disabled T...

Page 32: ...sions if the security setting is changed back to medium Network and name service changes Disabling secure name service databases The following databases are disabled when Security is invoked passwd 4...

Page 33: ...requests from any port number The NFS Server is altered to process only those requests from privileged ports Note that with the high security setting NFS is disabled however if the service is re enabl...

Page 34: ...to submit LP requests Answer y for yes to disable this printing option DigiPath and Decomposition Services DigiPath serves as a transferring station for files to the DocuSP controller The DigiPath co...

Page 35: ...configures all of the changes in the high security setting with the exception of the three questions asked by the configure xdss script anonymous LP DigiPath rsh enable ftp and disable ftp scripts The...

Page 36: ...controller is accessed using PPP communications via a modem This account is only created if remote diagnostics has been enabled Print command line client from remote systems The following contains the...

Page 37: ...for the new password 2 Edit the DocuSP startup file as root user in a terminal window type cd opt XRXnps XRXinit bin enter Make backup of original startup file by typing cp XRXnps_Start XRXnps_Start...

Page 38: ...the same directory This backup file will have a after the name This file can be deleted if you have already backed up the original file When configure xdss is run it logs all of the actions into the o...

Page 39: ...nowait root usr sbin in ftpdin ftpdtelnet stream tcp nowait root usr sbin in telnetdin telnetd Tnamed serves the obsolete IEN 116 nameserver protocol name dgram udp wait root usr sbin in tnamedin tnam...

Page 40: ...ream tcp nowait root usr bin ps ps ef netstat stream tcp nowait root usr bin netstat netstat f inet Time service is used for clocksynchronization time stream tcp nowait rootinternal time dgram udp wai...

Page 41: ...ample dummy 1tli rpc circuit_v udpwaitroot tmp test_svctest_svc Solstice system and network administrationclass agent server 100232 10tli rpc udp wait root usr sbin sadmind sadmind Rquotad supports UF...

Page 42: ...se daemon which managescalendar data backed by files in var spool calendar Sun ToolTalk Database Server UFS aware service daemon ufsd 1 tli rpc wait root usr lib fs ufs ufsdufsd p Sun KCMS Profile Ser...

Page 43: ...ecurity level that is between the medium and high settings The following assumes basic UNIX familiarity Table 4 1 How Do I Answer Enable disable telnet Edit the etc inet conf file To enable remove the...

Page 44: ...or each queue directory in etc lp printers remove the users allow file and make sure that the users deny file is blank Enable disable remote diagnostics Execute the enable remote diagnostics or disabl...

Page 45: ...printing To set up the system to perform in a FIFO manner perform the following 1 Logon as System Administrator 2 In DocuSP Print Services window select Options Preferences Job Policy Resources Requi...

Page 46: ...is not designed to wait for corrective action by an operator for a faulted job before advancing to the next job which has already been scheduled and is displaying a Waiting for Printer status Enable D...

Page 47: ...her enabling or disabling the Limited FIFO Job Scheduling option With FIFO Job Scheduling enabled the Controller will schedule jobs for printing in the order that Job ID s are assigned to incoming job...

Page 48: ...wraps ASCII files with a predefined set of PostScript code and sends the data through the PostScript decomposer Unfortunately this predefined formatting does not always meet customer ASCII printing ne...

Page 49: ...is now covered on the DocuSP GUI Select the PCL tab and make selections to Line Termination Set lp lprcopycount utility The setlpcopycount utility allows the DocuSP customer to modify the behavior of...

Page 50: ...oth ports as VPS If a port is not being used it is recommended to set the port to NONVPS The Socket Gateway allows two ports to be configured at one time Regardless of the port number assigned on the...

Page 51: ...sult in PostScript VIPP files that call Decomposition Service TIFFs being incompatible across the different platforms The imported TIFFs may print with a different orientation relative to the PostScri...

Page 52: ...2 CCITT Modified Huffman RLE 32773 PackBits 3 CCITT Group 3 and 4 CCITT Group 4 T4 Option Default 0 This is used to determine CCITT Group 3 one or two dimensional coding Fill Order Default 1 DocuSP su...

Page 53: ...cter set which when printed with magnetic ink allows machine recognition of the characters This is commonly used in banking for account numbers routing codes and amounts on checks On Xerox MICR printe...

Page 54: ...from ASCII to PostScript If this is not done all VIPP jobs will be run as ASCII unless the data file begins with 3 Select the PDF PostScript tab and select Start File Browse to the startup file and s...

Page 55: ...g hints If you compress the resolution of an embedded bitmap object at the application level you can produce smaller pdf files This will allow your job to transfer across the net faster would require...

Page 56: ...Printing System Guide 5 12 Common Controller...

Page 57: ...ing or no finishing within the same job The ability to finish subsets independently is a critical feature for many variable data applications This product allows more than one type of finishing within...

Page 58: ...sent as one larger file with page level offset commands The term Jog is used to initiate an offset behavior setpagedevice jog 0 The offset command is OFF setpagedevice jog 3 The offset command is ON A...

Page 59: ...rator command must be placed on the current page before any image data Placement should be within the job page control section or before Next Page Offset If the next page in the document is to be offs...

Page 60: ...Source use the following guidelines Standard ESC 11H Manual Paper Feed ESC 13H Manual Envelope Feed ESC 13H Lower ESC 14H Large Capacity ESC 15H Envelope Feed ESC 16H Mixed Stacking Mixed stacking al...

Page 61: ...he DocuSP is unable to dual staple 3 hole punched stock If dual staple is selected when using pre drilled paper improper registration will occur Select to single staple the job or print on non drilled...

Page 62: ...Finishing System Guide 6 6 Common Controller...

Page 63: ...Script Type 1 and Type 3 fonts PCL scalable and bitmap fonts and TrueType fonts Fonts The most important thing to remember is that the font used to create a document must also be available to the Docu...

Page 64: ...way protocol to poll the printer and then download the massive character sets needed in these markets In the U S marketplace the typical font loading mechanism is via hard drive via Administration Th...

Page 65: ...CGBrn PropRoman Chicago ChuGothicBB Clarendon Bold Light CooperBlack Regular Italic ThirtyThreeBC ThirtyTwoBC Coronet Courier Courier Bold Oblique Bold Oblique Regular Eurostile Regular Bold Bold Exte...

Page 66: ...lar MT Bold BoldItalic Italic Kaufmann Korinna Bold Kursiv Bold Kursiv Regular Regular LetterGothic Regular Bold BoldSlanted Slanted Liithos Black Regular LubalinGraph Book BookOblique Demi DemiObliqu...

Page 67: ...Times Bold Bold Italic Italic Roman TimesNewRomanPS Bold Italic MT Bold MT Italic MT MT Trajan Bold Univers Regular Bold BoldExt BoldExtObl BoldOblique Condensed CondensedBold CondensedBoldOblique Co...

Page 68: ...othic Letter Gothic Bold Italic LinePrinter Marigold Times New Regular Bold Bold Italic New Century Schoolbook Palatino Symbol Times Wingdings Univers Medium Medium Condensed Medium Condensed Italic M...

Page 69: ...r permanent downloading in your application is not supported Optional or soft fonts Downloading fonts each time you print will increase the size of the file and result in a longer transmission time If...

Page 70: ...PCL font is not available the DocuSP controller will determine which available font best matches the requested one and perform the substitution Any PCL stream that does not have any fonts specified in...

Page 71: ...d the accounting information is saved in a designated directory The default file directory where the information is saved is export home xrusr accountingexportfiles NOTE When purging the oldest entry...

Page 72: ...e ripping status if the job was interrupted by a Print Now job Version 4 0 This version is similar and includes all the same values as Version 3 1 However it also includes the exported value for Trapp...

Page 73: ...his is normally caused by the loss of job related data in the Accounting structure that could not be recovered For example Job Number Job Status etc Document Name The name of document or set to create...

Page 74: ...6135 6180 Virtual Printer Logical name for printer queue assigned at startup e g dp6135 6180 Printer Type This field will always be the type of printer Job Source Source of the job being submitted Cha...

Page 75: ...RIP Time in seconds RIP Interrupt Time seconds Total amount of time RIP was suspended for the job in seconds Initial JDL Path to JDL for LCDS document submission Initial JDE JDE selection This is used...

Page 76: ...mber of copies the user wants to print If the job is sent requesting 10 copies and held when 5 are printed Copies Requested will be 10 and Copies Printed will be 5 Copies Printed Number of copies actu...

Page 77: ...lack only pages printed in a job Total Color Pages Printed Total number of color pages printed in a job Complexity induced Skips Number of blocks skipped processing the current job Finishing Applied X...

Page 78: ...can be one of the following White Clear Pink Red Yellow Blue Green Buff Goldenrod User defined Medium X Name Text name of medium number X 1 10 Medium X Opacity Opacity of medium number X 1 10 Medium...

Page 79: ...rts or accounting reports All completed sets and stacks Sample jobs Any partial sets that are generated by a programming conflict a PDL error or when a job is cancelled by the operator during printing...

Page 80: ...impressions printed on sheets wider than 9 Includes Administration Pages Meter 3 Total impressions for sets 11 18 Begins counting with the first image in set 11 and stops after the last image in set...

Page 81: ...ative can supply you with the telephone number for the Customer Service Support Center in your area The Xerox Welcome Center number is 800 821 2797 The customer support direct TTY number for assistanc...

Page 82: ...llow the instructions on the window to clear the job fault To avoid common job faults ensure that the paper that is programmed for the job is available and that the finishing programmed is acceptable...

Page 83: ...ly Productivity and performance The job takes an excessive amount of time to complete Save problems A job was submitted from a client with a Save destination but the job is not saved Client problems C...

Page 84: ...o continue or cancel to stop the print job is displayed perform the following 1 Place the queue on hold that the DigiPath jobs are being sent to Do this by changing the accept status to no 2 Wait unti...

Page 85: ...y applied setting To determine the print quality problem and possibly fix the problem perform the following 1 Retrieve the error page if one was printed 2 Submit the job to a draft PostScript printer...

Page 86: ...gged change the default font renderer in Print Manager from the Adobe Type Manager to the Font Solution Inoperable system problems Determine which partition is full by opening a terminal window and pe...

Page 87: ...s directory If any other partition is full free space on the partition by deleting any unnecessary files If only one job is in the printer queue cancel the job and resubmit as smaller files If the job...

Page 88: ...elp are the following What printer driver was used to create the file What application was used to create the file Do all applications create this file format Have you tried to use a different printer...

Page 89: ...e used to submit the file Can the TIFF image be viewed using any software package Does the error page list errors such as image mask Xeroximage or image to indicate that the FTP transmission of the fi...

Page 90: ...llowing cd opt XRXnps XRXui61XX data and select Enter 4 Type ls la and select enter 5 Delete the files npw and sum by typing rm npw sum and selecting enter 6 Open the System menu and select Logon Sele...

Page 91: ...e meter If the CPU activity is high the decomposer is working If this is not true restart the DocuSP software 4 Submit the job to a draft printer to determine if the master is valid 5 Check the time o...

Page 92: ...ll logs are found in the opt XRXnps log directory The most recent entry is at the bottom of the file all_jobs_log The all_jobs_log contains information about the status of various tasks associated wit...

Page 93: ...ged faults The ep_primary_log contains exceptions that are the primary cause of the problem The format of these files is as follows Logging Module t Absolute Time t Microseconds t Instance ID Module T...

Page 94: ...ndow 2 Right click and select Programs 3 Select Terminal 4 Put your mouse cursor in the window and type su 5 Select Enter 6 Type in your root password 7 Select Enter A symbol displays NOTE When enteri...

Page 95: ...viations are as follows REPlace NOReplace Replace or backup existing PDL object files DISplay NODisplay Display or suppress XJDC messages PRInt NOPrint Generate JSL compilation listing always or only...

Page 96: ...ing sample configuration file is provided XJDC VM10 PDL Compiler REPLACE NODISPLAY PRINT TRUNCATE LABEL COMPILE SINGLEBYTE VM10 PAPERSIZE USLETTER DATE US PAGINATE 60 OUTPATH opt XRXnps resources lcds...

Page 97: ...ame of the JSL file excluding path information The case of the file extension corresponds with the case of the file extension of the JSL source file Resource listing file filename rsc or filename RSC...

Page 98: ...or other mountable removable media perform the following 1 Select Setup and then Configuration The Setup Configuration window displays 2 Select the Peripherals tab 3 Right click on the drive entitled...

Page 99: ...ect OK and close the Terminal window Common Desktop Environment CDE Front Panel Removal and Workaround The purpose of this procedure is to describe the steps necessary to restore the Front Panel Displ...

Page 100: ...workstation the print driver being used by the application and the complexity of the pages to be printed Time used to transfer PDL This component is influenced by the speed of the network connection...

Page 101: ...d within a job will be a big driver of the PDL size and therefore PDL generation time data transfer spool and RIP performance Minimizing the number and or resolution of embedded images will improve pe...

Page 102: ...do any of the following the color space transformation will probably take more time and the RIP will be slower Define own media Include input or output ICC color profiles in the PDL file Change any o...

Page 103: ...crease in RIP time will be visible as a significant fraction of the total job processing time When printing documents with a large a number of copies then the majority of the processing time will be d...

Page 104: ...switches or between jobs Each cycle may take 10 40 seconds to complete before the print engine is ready to print again To avoid unnecessary print engine cycling you can perform the following Disable...

Page 105: ...end of the job to release the printer so that RIP and print finish at the same time PCI Channel Interface PWB Trace Capture Procedure Load the PCI Channel Interface PWB Trace command when software is...

Page 106: ...oppy Export the trace file to floppy To export the trace file to a floppy perform the following 1 Insert a blank formatted floppy into the floppy drive 2 Type volrmmount i and press Enter 3 If you use...

Page 107: ...th problems 9 4 disable anonymous printing 4 10 E ejecting diskette 9 18 ep_exception_log and ep_primary_log 9 13 F faults declared 9 1 Job 9 2 Printer 9 2 Undeclared 9 2 FIFO 5 2 enable disable 5 2 p...

Page 108: ...3 3 QServerSetup 2 7 R Reboot 9 14 reboot 9 14 Remote CDE 4 9 remote login 4 9 Remote shell internet service 4 11 remote systems 4 12 restart 9 14 Restart DocuSP 9 11 Restore 3 2 restore 3 4 Restore...

Page 109: ...rmance considerations 5 7 supported tags 5 8 TIFF problems 9 9 U User level 4 7 utility set lp lprcopycount 5 5 setpclcontrol 5 4 setVPSoption 5 6 V VIPP 5 1 5 10 VPS 5 6 W warning banners 4 9 Windows...

Page 110: ...INDEX INDEX 4 SYSTEM GUIDE...