Print, Copy, and Scan Problems
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Problems with the output quality of your printer can be a print-related, copy-related, or scan-related
problem. A quick test can help you to identify where a problem exists.
To identify if a problem is print-related or scan-related, do the following:
1. Print the
Getting Started
guide:
a.
At the printer control panel, press the
Home
button.
b.
Touch
Device
, then touch
Information Pages
.
c.
Touch
Getting Started
, then touch
.
d.
To return to the Home screen, press the
Home
button.
2. Check the quality of the printed output.
3. If the print quality appears poor, the problem is print-related. For possible solutions, refer to
Quality Problems and Solutions
.
4. If the print quality meets your requirements, the problem is likely to be scanner-related.
a.
Copy the
Getting Started
guide that you have printed.
b.
Check the quality of the copy output.
c.
For any symptom of poor scan quality, refer to
.
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Your printer is designed to produce consistently high-quality prints. If you observe print-quality
problems, use the information in this section to troubleshoot the problem. For more information, go
to
www.xerox.com/office/ALC81XXsupport
.
Caution:
The Xerox Warranty or Service Agreement does not cover damage caused by using
unsupported paper or specialty media. For more information, contact your local Xerox
representative.
Note:
• To ensure consistent print quality, the toner, print, and drum cartridges for many devices are
designed to cease functioning at a predetermined point.
• Grayscale images printed with the composite black setting increment the color pages
counter, because color consumables are used. Composite black is the default setting on
most printers.
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Various factors can affect the quality of the output of your printer. For consistent and optimum print
quality, use paper designed for your printer, and correctly set the Print-Quality Mode and Color
Adjustments. Follow the guidelines in this section to maintain optimum print quality from your
printer.
Xerox
®
AltaLink
®
C81XX Series Color Multifunction Printer
User Guide
331
Summary of Contents for AltaLink C81 Series
Page 20: ...20 Xerox AltaLink C81XX Series Color Multifunction Printer User Guide Safety...
Page 76: ...76 Xerox AltaLink C81XX Series Color Multifunction Printer User Guide Personalize...
Page 180: ...180 Xerox AltaLink C81XX Series Color Multifunction Printer User Guide Printing...
Page 274: ...274 Xerox AltaLink C81XX Series Color Multifunction Printer User Guide Maintenance...
Page 346: ...346 Xerox AltaLink C81XX Series Color Multifunction Printer User Guide Troubleshooting...
Page 370: ...370 Xerox AltaLink C81XX Series Color Multifunction Printer User Guide Specifications...
Page 396: ...396 Xerox AltaLink C81XX Series Color Multifunction Printer User Guide Product Symbols...
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