Print-Quality Problems
Xerox
®
B215 Multifunction Printer
User Guide
240
Character Voids
Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the
composition of transparencies, some character voids are normal.
• You may be printing on the wrong surface of the paper. Remove the paper and
turn it around.
• The paper may not meet paper specifications.
Horizontal stripes
If horizontally aligned black lines, stripes, streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and
reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a
new one. For details, refer to
• If the problem persists, the printer may require repair. Contact a service
representative.
Curl
If the printed paper is curled or paper does not feed into the printer:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the
tray.
• Change the printer option and try again. Go to
Printing Preferences
, click
Paper
tab, and set type to
Light weight
.
An unknown image
repetitively appears on
a few sheets or loose
toner, light print, or
contamination occurs.
• Your printer is probably being used at an altitude of 1,500 m (4,921 ft) or above.
• The high altitude may affect the print quality, such as loose toner or light
imaging. Change the altitude setting for your printer. For details, refer to
.
Symptoms
Solutions
Summary of Contents for B215
Page 1: ...Version 1 0 august 2019 702P07580 Xerox B215 Multifunction Printer User Guide...
Page 11: ...Xerox B215 Multifunction Printer User Guide 11...
Page 47: ...More Information Xerox B215 Multifunction Printer User Guide 47...
Page 110: ...Setting Up the Services Xerox B215 Multifunction Printer User Guide 110...
Page 157: ...Jobs Xerox B215 Multifunction Printer User Guide 157...
Page 247: ...Getting Help Xerox B215 Multifunction Printer User Guide 247...
Page 268: ...Software Verification Test Xerox B215 Multifunction Printer User Guide 268...
Page 281: ...Environmental Specifications Xerox B215 Multifunction Printer User Guide 281...
Page 298: ...Material Safety Data Xerox B215 Multifunction Printer User Guide 298...
Page 305: ...Other Countries Xerox B215 Multifunction Printer User Guide 305...
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