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Xerox B215, User Manual

The Craftsman B215 Operator's Manual contains essential instructions to effectively and safely operate your lawnmower. This comprehensive manual is available for free download on our website, ensuring you have all the information you need to maintain and maximize the performance of your Craftsman B215 lawnmower.

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Xerox

®

 B215 Multifunction Printer

User Guide

8

Paper Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Minimizing Paper Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Locating Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Troubleshooting Paper Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Printing Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Common PostScript Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Common Windows Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Common Linux Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Common Macintosh Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Controlling Print Quality  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Copy and Scan Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Fax Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Viewing Warning Messages on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Viewing Current Errors on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Viewing Alerts Using Xerox

®

 CentreWare

®

 Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Using the Integrated Troubleshooting Tools  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Helpful Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Locating the Serial Number  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

9

Security

Xerox

®

 CentreWare

®

 Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Accessing the Xerox

®

 CentreWare

®

 Internet Services Administrator Account. . . . . . . . . . . 250

Changing the System Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Setting Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Setting Print Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Device User Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Managing the Device User Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Secure HTTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Enabling IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Configuring IPSec  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Security Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Creating a Machine Digital Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Installing a Trusted Certificate Authority Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Concealing or Showing Job Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
802.1x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Configuring 802.1x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Summary of Contents for B215

Page 1: ...Version 1 0 august 2019 702P07580 Xerox B215 Multifunction Printer User Guide...

Page 2: ...AIX are registered trademarks of International Business Machines Corporation in the United States and or other countries McAfee ePolicy Orchestrator and McAfee ePO are trademarks or registered tradem...

Page 3: ...r 27 Media Output Locations 29 Rear View 30 Control Panel 31 Power Options 32 Powering On the Printer 32 Power Saver Mode 32 Powering Off the Printer 33 Accessing the Printer 34 Logging In 34 Introduc...

Page 4: ...Printer 53 Assigning a Network Address 53 Accessing Administration and Configuration Settings 53 USB Direct Connection 54 Installation Wizard 54 General Setup 55 General Setup Using the Printer Contr...

Page 5: ...on 114 Copy Options 115 ID Card Copy 117 ID Card Copy Overview 117 Copying an ID Card 117 Email 118 Email Overview 118 Sending a Scanned Image in an Email 118 Email Options 120 Scan To 122 Scanning Ov...

Page 6: ...Printing Overview 159 Printing Using Windows 160 Print Procedure 160 Print Options 161 Xerox Easy Printer Manager 169 Printing Using Macintosh 170 Print Procedure 170 Print Options 170 Using AirPrint...

Page 7: ...rior 198 Supplies 200 Consumables 200 Ordering Supplies 201 Supply Status Information 202 Toner Cartridge 203 Drum Cartridge 206 Recycling Supplies 207 Managing the Printer 208 Billing Meter Informati...

Page 8: ...reWare Internet Services 244 Using the Integrated Troubleshooting Tools 245 Helpful Information Pages 245 Online Support Assistant 245 Locating the Serial Number 246 More Information 246 9 Security Xe...

Page 9: ...ures 276 Network Environment 277 System Requirements 278 Electrical Specifications 279 Environmental Specifications 280 B Regulatory Information Basic Regulations 283 United States FCC Regulations 283...

Page 10: ...and Disposal All Countries 300 North America 301 European Union 302 Domestic Household Environment 302 Professional Business Environment 302 Collection and Disposal of Equipment and Batteries 302 Batt...

Page 11: ...Xerox B215 Multifunction Printer User Guide 11...

Page 12: ...perational Safety 17 Maintenance Safety 19 Printer Symbols 20 Environmental Health and Safety Contact Information 23 Your printer and the recommended supplies have been designed and tested to meet str...

Page 13: ...to meet strict safety requirements These include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and envir...

Page 14: ...when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards...

Page 15: ...gth of cord conductor size grounding and protection Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal Verify that the prin...

Page 16: ...ed into the printer The printer is exposed to water Any part of the printer is damaged Laser Safety This printer complies with laser product performance standards set by governmental national and inte...

Page 17: ...emove the protective covers Do not override any electrical or mechanical interlock devices Do not attempt to remove paper that is jammed deeply inside the printer Switch off the printer promptly and c...

Page 18: ...r in locations susceptible to vibrations For optimum performance use the printer at the elevations specified in Environmental Specifications Printer Supplies Use the supplies designed for your printer...

Page 19: ...any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa WARNING Do not use aerosol cleaners Aerosol cleaners can cause explosions or...

Page 20: ...ious injury Caution Indicates a mandatory action to take in order to avoid damage to the property Hot surface on or in the printer Use caution to avoid personal injury Pinch Hazard This warning symbol...

Page 21: ...Do not expose the unit to temperatures lower or higher than specified Do not insert the unit in a different orientation Toner Clean the areas indicated Register the original document to the corner in...

Page 22: ...Xerox B215 Multifunction Printer User Guide 22 Push down Push to open Home Button LAN Local Area Network USB Universal Serial Bus This item can be recycled For details see Recycling and Disposal Symb...

Page 23: ...information on Environment Health and Safety in relation to this Xerox product and supplies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe EHS Europe xerox com For product saf...

Page 24: ...Environmental Health and Safety Contact Information Xerox B215 Multifunction Printer User Guide 24...

Page 25: ...g Started This chapter includes Parts of the Printer 26 Power Options 32 Accessing the Printer 34 Introduction to Services 35 Information Pages 37 Xerox CentreWare Internet Services 39 Xerox Easy Prin...

Page 26: ...various features and options Front View 1 Paper Tray 1 7 Control Panel and Touch Screen 2 Manual Feed Slot 8 USB Memory Port 3 Output Tray 9 Front Cover 4 Automatic Document Feeder Cover 10 Paper Leve...

Page 27: ...ments into the automatic document feeder Load original documents face up so that the top of the document enters the feeder first Place only loose sheets of undamaged paper in the automatic document fe...

Page 28: ...ocument Document Glass Guidelines The document glass accommodates the maximum size is 8 5 x 11 in or A4 Use the document glass rather than the automatic document feeder to copy or scan oversized torn...

Page 29: ...e output tray has problems such as excessive curl try printing to the rear cover To reduce paper jams do not open or close the rear cover while the printer is printing Rear cover face up one sheet at...

Page 30: ...of the Printer Xerox B215 Multifunction Printer User Guide 30 Rear View 1 Network Port 4 Rear Cover 2 Telephone Line Socket Line 5 Power Receptacle 3 Extension Telephone Socket EXT 6 USB Port 4 2 3 1...

Page 31: ...Touch Screen Display The screen displays information and provides access to printer functions 2 Power On Off Button This button serves several power related functions When the printer is powered off t...

Page 32: ...n the control panel The power cable socket is located at the rear of the printer 1 Connect the AC power cord to the printer and a power outlet The power cord must be plugged into a grounded power sock...

Page 33: ...ring Off the Printer The Power On Off button is a single multifunction button on the control panel To power off the printer 1 Press the Power On Off button 2 Touch Power Down The printer powers off CA...

Page 34: ...he printer for authentication If authentication is enabled to access printer features you log in with your user credentials Logging In at the Control Panel 1 Touch Log In 2 Type the User Name using th...

Page 35: ...rom the printer control panel the document is scanned and transmitted to a fax device using a dedicated telephone line Scan to PC There are several methods for scanning and storing an original documen...

Page 36: ...Book Use the Address Book to store addresses for all your Fax Scan and Email jobs Once the Address Book has been enabled during installation and setup you can enter individual addresses group address...

Page 37: ...he date and time of the error Fax Broadcast The Fax Broadcast Report provides a record of broadcast faxes including total pages scanned remote station start time and result Fax Options The Fax Options...

Page 38: ...me button 2 Touch Device Information Pages 3 Touch System Configuration then touch Print 4 To return to the home screen press the Home button Printing Reports using Xerox CentreWare Internet Services...

Page 39: ...and password For security purposes the default system administrator password is set to the unique device serial number of your printer For network printers when you first access Xerox CentreWare Inter...

Page 40: ...cessary to know the IP address of your printer Also the IP address is used to access the settings of your printer through Xerox CentreWare Internet Services You can view the IP address of your printer...

Page 41: ...ce generates the certificate automatically during device installation The HTTPS certificate is used to encrypt communications between your computer and the Xerox device Note Xerox CentreWare Internet...

Page 42: ...PS and PCL file formats Address Book Use the Address Book page to create a Device Address Book containing contacts for use with the fax email and scanning services You can configure the printer to us...

Page 43: ...o Installing Printer Software For information about using Xerox Easy Printer Manager select the Help button in the application Xerox Easy Document Creator The Easy Document Creator is available for Wi...

Page 44: ...hen making the data available for electronic processing Xerox Easy Document Creator Used to adjust scan settings and start the scanning process directly from your computer The preview window allows yo...

Page 45: ...ing environments settings actions Scan to PC Fax to PC and launching applications such as Easy Document Creator and Xerox CentreWare Internet Services in one location Xerox Easy Document Creator Used...

Page 46: ...l support information for your printer including online technical support Online Support Assistant and print driver downloads www xerox com office B215support Information Pages Print reports from the...

Page 47: ...More Information Xerox B215 Multifunction Printer User Guide 47...

Page 48: ...de 48 3 Installation and Setup This chapter includes Installation and Setup Overview 49 Xerox CentreWare Internet Services 50 Initial Setup 53 General Setup 55 Network Connectivity 64 Installing Print...

Page 49: ...mplete the Installation Wizard that launches automatically the first time the printer powers on The installation wizard helps you configure basic printer settings such as your location time zone and d...

Page 50: ...er installation the system prompts you to change the default system administrator password Once the system administrator password is successfully set you can access all features and functions in Xerox...

Page 51: ...ter then press Enter or Return Note If you do not know the IP address of your printer refer to Finding the IP Address of Your Printer A message appears prompting you to change the Administrator Settin...

Page 52: ...es Click OK You are now able to configure and save settings Changing the System Administrator Password To prevent unauthorized changes to printer settings ensure the Administrator Account password is...

Page 53: ...n Settings You can access the administration and configuration settings from the printer control panel touch screen from Xerox CentreWare Internet Services or from the Xerox Easy Printer Manager To ch...

Page 54: ...lick Advanced Setting or Machine Settings 5 Configure the device and network settings required Click Save Installation Wizard The Installation wizard starts the first time you power on the printer The...

Page 55: ...y 1 At the printer control panel press the Home button 2 Touch Device General Display Brightness 3 Select a brightness option then touch Confirm 4 To return to the home screen press the Home button Po...

Page 56: ...To specify how long the system waits before resetting job settings enter the minutes using the touch screen Touch Confirm Held Job Timeout To enable this option touch On To specify the amount of time...

Page 57: ...to High 3 Use these settings for higher humidity environments Increase or decrease the setting as required 4 To return to the home screen press the Home button General Setup Using Xerox CentreWare In...

Page 58: ...vides free services to enable administration of metered billing and supplies replenishment plans for printers on a network Before you can use SMart eSolutions register the printer for SMart eSolutions...

Page 59: ...and report meter read information manually Note If the count is zero no data has been transmitted to Xerox 1 In Xerox CentreWare Internet Services click Status SMart eSolutions 2 Click MeterAssistant...

Page 60: ...status and paper jams 1 In Xerox CentreWare Internet Services click Properties General Setup 2 Click Alert Notification 3 For Alert Preferences enable options as needed 4 For Alert Recipient Email Ad...

Page 61: ...Low Power mode then to Very Low Power mode In these modes to enable reduced power consumption only essential functions remain active Note Changing the default Power Saver activation times can result i...

Page 62: ...utomatically that need to be printed on one side only This feature increases print speed 1 In Xerox CentreWare Internet Services click Properties General Setup 2 Click Duplex Mode 3 For Smart Duplexin...

Page 63: ...can see usage amounts for impressions made sheets images used and images printed copied and faxed 1 In Xerox CentreWare Internet Services click Properties General Setup Billing Counters 2 Click Usage...

Page 64: ...Properties you will be prompted to enter the Administrator account user name and password For information about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Service...

Page 65: ...ces For details refer to Assigning a Network Address Configuring IPv4 You can use IPv4 or IPv6 in addition to or in place of the other 1 In Xerox CentreWare Internet Services click Properties Connecti...

Page 66: ...rotocol select how DHCP operates forIPv6 5 To specify an address manually perform the following steps For Manual Address select Enabled Select a Router Prefix from the menu or to populate the prefix f...

Page 67: ...on your network You can use the SNMP configuration pages in Xerox CentreWare Internet Services to Enable or disable Authentication Failure Generic Traps Enable SNMPv3 to create an encrypted channel fo...

Page 68: ...res Message integrity to ensure that a packet has not been tampered with in transit Authentication to verify that the message is from a valid source Encryption of packets to prevent unauthorized acces...

Page 69: ...trator account user name and password For information about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Services Administrator Account Configuring WINS Using Xerox...

Page 70: ...trator refer to Accessing the Xerox CentreWare Internet Services Administrator Account Configuring Raw TCP IP Printing Using the Printer Control Panel 1 At the printer control panel Device Network Adv...

Page 71: ...istrator Account Adding or Editing an LDAP Server Using Xerox CentreWare Internet Services 1 In Xerox CentreWare Internet Services click Properties Connectivity Protocols 2 Click LDAP Directory 3 To e...

Page 72: ...iteria perform the following steps a For Search Name Order select an option b To define the maximum number of addresses returned that match search criteria for Maximum Number of Search Results type a...

Page 73: ...7 To enable one or more TLS versions for TLSv 1 0 TLSv 1 1 or TLSv 1 2 select Enable 8 Click Apply Google Cloud Print Google Cloud Print allows you to print documents from a device connected to the In...

Page 74: ...only specialized third party apps require conversion Xerox recommends that you leave Cloud Job Conversion disabled unless you use an app that requires it To allow Printer Working Group PWG printing fo...

Page 75: ...rovide them The proxy server filters client requests and if the requests meet the proxy server filtering rules it grants the request and allows the connection A proxy server has two main purposes To k...

Page 76: ...k at the printer control panel If the device is connected to a wired network you can configure wireless settings using Xerox CentreWare Internet Services Note For networked devices the printer uses ei...

Page 77: ...vided with your wireless router or access point to record the following information Name SSID Security Options Encryption Type Passphrase Note The network name and passphrase are case sensitive Config...

Page 78: ...ame SSID select an option To search for an SSID click Search Available and click the drop down menu Select an SSID from the list Note To refresh the list of available networks click Refresh To enter t...

Page 79: ...Password fields 8 For Root Certificate Setup to upload a root certificate do the following steps a For Upload Root Certificate to locate and select the file click Browse b Select the certificate requi...

Page 80: ...Connectivity Protocols 2 Click WSD 3 For WSD Protocol select Enable 4 Click Apply AirPrint AirPrint is a software feature that allows for driverless printing from Apple iOS based mobile devices and Ma...

Page 81: ...or Device Location click Edit Enter required information in the filed provided click Apply c For Geographic Location Name click Edit Enter required information in the filed provided click Apply 9 In t...

Page 82: ...r by its wired network interface Ensure that the device that submits the Mopria job is on the same subnet as the printer To allow devices to print from different subnets configure your network to pass...

Page 83: ...our computer communicate with your printer The procedure to install drivers may differ depending on the operating system you are using All applications should be closed on your PC before beginning ins...

Page 84: ...inimum With this option only the drivers are installed Custom If you select Custom you can choose individual components to install Note When you select an option a description of that option displays...

Page 85: ...8 Select Next and follow the wizard instruction to select and install the printer 9 Select OK to continue then select Next The Copying Files window displays and then the Installing Software window 10...

Page 86: ...eted window displays 11 Select Print a test page and select Finish If you have successfully connected to the printer on the wireless network a Test Print page prints If the Test Print operation is suc...

Page 87: ...er is connected to your computer and powered on 2 From the Xerox web site download the required driver dmg package to your computer Note Print Scan and Fax drivers are available 3 To extract the files...

Page 88: ...e printer is connected to your computer and powered on You must log in as a super user root to install the printer software If you are not a super user ask your system administrator 2 When the Adminis...

Page 89: ...r Software Xerox B215 Multifunction Printer User Guide 89 3 To uninstall the scanner type sudo uninstall scanner sh then press Enter Note The printer and scanner can be uninstalled together by typing...

Page 90: ...ware or firmware that the manufacturer provides with the device 1 In Xerox CentreWare Internet Services click Properties Services Display 2 Select the services to display To select all services in the...

Page 91: ...control panel Note Enable banner page printing in the print driver and at the control panel or in Xerox CentreWare Internet Services Otherwise a banner page does not print 1 In Xerox CentreWare Inter...

Page 92: ...more 1 In Xerox CentreWare Internet Services click Properties Services 2 Click Printing Reports Note If you are prompted to enter the Administrator account user name and password refer to Accessing th...

Page 93: ...including Internet and Scan to Email Before you begin Create an email account for the printer The printer uses this address as the default text in the From field of the email Ensure you have connecti...

Page 94: ...c If you select System type the Login Name and Password used to access the server To update the password for an existing Login Name for Select to save new password select the check box 6 For Connectio...

Page 95: ...ide 95 Configuring the From Edit Policies 1 In Xerox CentreWare Internet Services click Properties Services 2 Click Email 3 For From Edit Policies to edit a setting click the Pencil icon 4 Select the...

Page 96: ...Address Book from the printer control panel select Open to All Users 6 To allow users to locate email addresses in the Device Address Book for Use Device Address Book select Yes To hide the address bo...

Page 97: ...click Properties Services 2 Click Email 3 For PDF Settings to edit a setting click the Pencil icon 4 To use Flate Compression Capability click Enable 5 Click Save Fax Settings You can use the fax fea...

Page 98: ...Setting Up the Services Xerox B215 Multifunction Printer User Guide 98 Broadcast Report 4 Touch X 5 To return to the home screen press the Home button...

Page 99: ...umber of redial attempts the printer makes before cancelling the job Prefix Dial Number If your telephone system requires you to enter a prefix in front of fax numbers enable Prefix Dial then enter th...

Page 100: ...its before answering using the touch screen keypad This option is useful if you have a shared telephone line for calls and faxes Receive Footer Use this feature to enable fax reception information to...

Page 101: ...re Internet Services click Properties Services 2 Click Fax 3 To configure Fax line settings for Fax Line Setting to edit a setting click the Pencil icon 4 For Machine Name type a name for the printer...

Page 102: ...Network Address Book LDAP click Edit To configure a default LDAP server click Add then enter the LDAP directory information For details refer to LDAP Server 8 If an LDAP network address book is config...

Page 103: ...edial Count If the number you have dialed is busy or there is no answer the printer automatically redials the number Set the number of redial attempts the printer makes before cancelling the job betwe...

Page 104: ...ernet Services click Properties Services 2 Click Fax 3 For Security to edit a setting click the Pencil icon 4 To clear the recipient list after sending a fax for Clear Recipient List After Job Complet...

Page 105: ...e connection configure Scan to Network settings at the device or using Xerox Easy Printer Manager Configuring Scan to Network Settings Using Xerox CentreWare Internet Services Adding a Scan Path to an...

Page 106: ...he Device Address Book for Use Device Address Book select Yes To hide the address book from users select No 7 Click Save Configuring Scan to Network Defaults 1 In Xerox CentreWare Internet Services cl...

Page 107: ...ows you to scan a document and store the scanned file on a USB Flash drive The Print from USB feature allows you to print a file that is stored on a USB Flash drive To use the USB feature enable USB p...

Page 108: ...d For information about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Services Administrator Account Configuring ID Card Copy Settings Using the Printer Control Panel...

Page 109: ...Setting Up the Services Xerox B215 Multifunction Printer User Guide 109 5 Click Save A modification confirmation window is displayed click OK 6 Click Close...

Page 110: ...Setting Up the Services Xerox B215 Multifunction Printer User Guide 110...

Page 111: ...rox B215 Multifunction Printer User Guide 111 4 Using the Services This chapter includes Overview 112 Copy 113 ID Card Copy 117 Email 118 Scan To 122 Fax 138 USB 145 Device 147 Address Book 150 Jobs 1...

Page 112: ...of your device There are standard Services already installed and displayed on the Home screen There are also services that are installed as standard but are hidden when your device is used for the fi...

Page 113: ...uments face up in the document feeder with the top of the page entering the feeder first Adjust the paper guides so that they fit against the original documents 3 Touch Copy 4 To enter the number of c...

Page 114: ...al documents in the automatic document feeder 3 To enter the number of copies needed touch the quantity or buttons To use the touch screen keypad to enter the number of copies touch the quantity then...

Page 115: ...ies the same size as the image on the original Presets The 9 most commonly used reduce enlarge percentages have been provided as preset options These preset options can be customized by your System or...

Page 116: ...prove the image quality by selecting the document type for the originals Text Use for originals containing mostly text Text Photo Use for originals with mixed text and photographs Photo Use when the o...

Page 117: ...evel required then touch Confirm Background Suppression Use to reduce or eliminates the dark background resulting from scanning colored paper or newspaper originals Touch Off Auto Enhance or Erase the...

Page 118: ...ert the original documents face up in the document feeder with the top of the page entering the feeder first Adjust the paper guides so that they fit against the original documents 3 Touch Email 4 Ent...

Page 119: ...specify the To Cc or Bcc options for a recipient touch the recipient address in the list then touch an option To view the contact card for a recipient touch View Details To remove a contact from the...

Page 120: ...of graphic software packages across a variety of computer platforms A separate file is produced for each image scanned File Name Use the File Name option to specify a name for the file containing the...

Page 121: ...image enlargement 600 dpi Intended for commercial quality printing This option will produce a large file size and can take longer to transmit over a network Background Suppression This feature reduce...

Page 122: ...or networked computer refer to Scanning to a Local or Networked Computer Scan to Network Use this option to scan an image and send it to shared folder on an SMB server or an FTP server The destinatio...

Page 123: ...ettings For Windows and Macintosh scanning the Printer Driver with Xerox Easy Printer Manager must be installed on your computer prior to use Note If you have not set up scan in Easy Printer Manager f...

Page 124: ...inst the original documents 3 Touch Scan to PC A list of available computers appear 4 Touch the computer destination required 5 Adjust the scan settings as needed To save the scanned document with a s...

Page 125: ...ed image A higher resolution produces a better quality image A lower resolution reduces communication time when sending the file over the network Scan Size or Original Size Allows you to specify the s...

Page 126: ...document feeder Remove any staples and paper clips from the pages Insert the original documents face up in the document feeder with the top of the page entering the feeder first Adjust the paper guide...

Page 127: ...per clip icon enter a new name using the touch screen keypad then touch Confirm To save the scanned document with a specific file format touch the attachment file format then select the required forma...

Page 128: ...rom the pages Insert the original documents face up in the document feeder with the top of the page entering the feeder first Adjust the paper guides so that they fit against the original documents 3...

Page 129: ...nter 5 In the New Scan window click the Profile list Depending on the type of documents that you are scanning choose an option For text based documents or documents containing line art choose Document...

Page 130: ...produces a better quality image A lower resolution reduces communication time when sending the file over the network 72 dpi This setting is for on screen viewing only If you print the image it can ap...

Page 131: ...d graphic file that can be opened by a variety of graphic software packages across a variety of computer platforms A separate file is produced for each image scanned Background Suppression This featur...

Page 132: ...computer open the application where you want to scan the image 5 In the application ensure that your printer is set as the active scanning device To acquire the image select the appropriate menu item...

Page 133: ...n also scan using TWAIN compliant software such as Adobe Photoshop For information about using the TWAIN driver refer to Scan Using TWAIN and WIA Scanning Using the Printers and Scanners Program Make...

Page 134: ...operates correctly in Mac OS X 10 3 9 or higher and Mac OS X 10 4 7 or higher Macintosh Scan Options Feature Description Option Scan Mode Use this option to select the scanning input area Flatbed Fro...

Page 135: ...135 Format Determines the type of file created JPEG TIFF PNG JPEG 2000 GIF BMP PDF Image Correction Use to adjust the image quality settings used when scanning the original documents None Manual Brig...

Page 136: ...using a USB cable or installed on the network Download and install the Unified Linux Driver refer to Installing Printer Software 1 At the printer load originals face up into the automatic document fee...

Page 137: ...image 8 Adjust the image as required To rotate the image use the Arrow icons To crop the image use the Scissor icon To delete the image use the Trash icon 9 To save the file click the Download icon t...

Page 138: ...Lift the document feeder then place the original document face down in the upper left corner of the document glass For single or multiple pages use the automatic document feeder Remove any staples an...

Page 139: ...bout using the Address Book search function refer to Searching the Address Book To add more recipients touch Add Recipient then enter fax number manually or select a contact or group from the Address...

Page 140: ...ng the Address Book To add more recipients touch Add Recipient then enter fax number manually or select a contact or group from the Address Book Note For details about using the Address Book and manag...

Page 141: ...options Address Book To add a fax recipient from an address book select the address book required You will be able to select recipients from the address book on the Fax Options screen before sending t...

Page 142: ...then click Edit To remove a recipient from the list click the recipient then click Remove d To receive a notification when the fax is delivered to the fax recipient click Notify me on delivery e To d...

Page 143: ...graphs Lighten Darken Adjusts the lightness or darkness of the output Lighten To lighten the image touch the settings to the left of the scale Works well with dark originals Normal This setting works...

Page 144: ...Custom Use this option to enter a custom size image Send Header Text It is unlawful to send a fax message without the proper header text To ensure that the following information is included on all fax...

Page 145: ...orted 1 Insert the USB Flash drive into the USB memory port on the printer 2 At the USB Drive has been detected screen touch Print from USB Note If this feature does not appear enable the feature For...

Page 146: ...touch Scan to USB Note If this feature does not appear enable the feature For more information refer to USB Settings 3 To save the scanned file to a specific folder on the USB Flash drive navigate to...

Page 147: ...usage billing information and more For more information refer to Information Pages Notifications Use the Notifications option to see details of current alerts or faults on the device A History button...

Page 148: ...supplies status and set up alerts using Xerox CentreWare Internet Services refer to Configuring Alert Notifications Checking the Supplies Status at the Control Panel 1 At the printer control panel pre...

Page 149: ...simplify the process You can enable SMart eSolutions to send billing meter readings to Xerox automatically so that you do not have to collect the readings manually For more information refer to Config...

Page 150: ...ch Confirm Fax To enter a fax number for the contact touch Fax then use the touch screen keypad Touch Confirm Scan to Network To enter a scan to network location for the contact use Xerox CentreWare I...

Page 151: ...A list of matching entries is displayed If no entries match the email address touch Cancel or Retry 3 From the list touch the contact required Adding or Editing Contacts in the Address Book Using Xero...

Page 152: ...a valid login name and password 7 To save the new password click Select to save new password 8 To add another contact click Add Another Contact After Saving 9 Click Save Adding Groups in the Address B...

Page 153: ...address field type the IP address of the printer then press Enter or Return 2 Click Address Book 3 Select the group requiring editing or deleting 4 Edit or delete the group To edit the selected group...

Page 154: ...from the Address Book Using Xerox CentreWare Internet Services 1 At your computer open a Web browser and in the address field type the IP address of the printer then press Enter or Return 2 Click Addr...

Page 155: ...s A print job can be held by the printer when it is unable to complete the job For example when the printer needs attention paper or supplies When the condition is resolved the printer automatically r...

Page 156: ...drive mass storage device or network drive 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return 2 Select Jobs 3 Click the job name...

Page 157: ...Jobs Xerox B215 Multifunction Printer User Guide 157...

Page 158: ...ser Guide 158 5 Printing This chapter includes Printing Overview 159 Printing Using Windows 160 Xerox Easy Printer Manager 169 Printing Using Macintosh 170 Printing Using Linux 173 Printing Using Xero...

Page 159: ...from electronic documents You can access the printer from your computer by installing the appropriate print driver To access the many print drivers which can be used with your printer refer to the So...

Page 160: ...the device for printing Note When you select an option in Printing Properties or Preferences you may see a warning mark or A mark means you can select that certain option but it is not recommended an...

Page 161: ...Toner Level You can view the level of toner remaining in the toner cartridge Option You can set printing job alert related settings Order Supplies You can order replacement supplies online User s Gui...

Page 162: ...in 1 Printing This favorite enables you to save paper by printing 2 pages on one side of a sheet Booklet Printing This favorite reduces the original document images to fit two images on each side of t...

Page 163: ...more than one page per sheet the pages will be reduced in size and arranged in the order you specify Single Page Per Side Use this option if the layout does not require changing Multiple Pages Per Si...

Page 164: ...ou access the printer properties Copies This allows you to choose the number of copies to be printed You can select 1 to 999 copies Collate Select this check box to collate multi page jobs automatical...

Page 165: ...vanced selections and return to the Paper tab Graphics Tab Use the following options to adjust the print quality for your specific printing needs Quality This option allows you to select Standard or H...

Page 166: ...sage displays in the preview window When the First Page Only box is checked the watermark prints on the first page only c Select the watermark options You can select the font name style size or shade...

Page 167: ...the Advanced tab page h Click Print or OK in the main Print window i An Are you Sure message displays Click Yes to confirm Using a Page Overlay a Select the required overlay from the Overlay drop dow...

Page 168: ...nter prints only the odd numbered pages of the document Print Even Pages Your printer prints only the even numbered pages of the document Select the Skip Blank Pages check box if you do not want blank...

Page 169: ...ccess to device settings as well as functions such as scanning faxing and printing The Xerox Easy Printer Manger allows you to view the status and manage your device at your computer Xerox Easy Printe...

Page 170: ...select the preset settings 5 From the Copies Pages options choose the number of copies you want and indicate which pages you want to print To select additional print options choose the print options...

Page 171: ...s will be reduced in size and arranged in the order you specify Pages per Sheet Use this option to print multiple pages on each page You can print up to 16 pages on one sheet Select the number of imag...

Page 172: ...e image to fit on the paper size selected Destination Paper Size This allows you to set the size of paper required for printing Scale down only Select this option to reduce images to fit on the paper...

Page 173: ...a type print quality modes and scaling options You can also select the printer language type color settings and color depth 4 Click OK to apply the changes and close the Properties window 5 Click OK t...

Page 174: ...the size of paper required for printing Paper Source Use this option to select the paper tray required Use Manual when printing on special materials like envelopes and transparencies If the paper sou...

Page 175: ...cess to the options required to program your print job Enter the number of copies required orientation settings layout options and image quality settings You can also increase or decrease the margins...

Page 176: ...s printed wait for the Job Submission confirmation window before navigating to another page Print Options Job Submission provides selections for the print mode to use and options to adjust how the doc...

Page 177: ...ustom paper sizes that are within the minimum and maximum size range supported by the printer Paper Size This allows you to set the size of paper required for printing Select the paper size required f...

Page 178: ...Printing Using Xerox CentreWare Internet Services Xerox B215 Multifunction Printer User Guide 178...

Page 179: ...formation about the different types of stock and stock sizes that can be used on your printer available paper trays and the types of stock and sizes supported by each tray This chapter includes Suppor...

Page 180: ...or use in laser printers To prevent special media such as transparencies and label sheets from sticking together remove them from the exit tray as they are printed Place transparencies on a flat surfa...

Page 181: ...re paper in dark cool relatively dry locations Most paper is susceptible to damage from ultraviolet and visible light Ultraviolet light from the sun and fluorescent bulbs is particularly damaging to p...

Page 182: ...0 inches 216 x 330 mm O O O JIS B5 7 17 x 10 12 inches 182 x 257 mm X X O ISO B5 6 93 x 9 84 inches 176 x 250 mm X X O Executive 7 25 x 10 50 inches 184 2 x 266 7 mm X X O A5 5 85 x 8 27 inches 148 5...

Page 183: ...O Cotton 20 to 24 lb 75 to 90 g m X O X Colored 20 to 24 lb 75 to 90 g m X O X Preprinted 20 to 24 lb 75 to 90 g m X O X Recycled 19 to 24 lb 70 to 90 g m O O O Transparency A4 Letter only 37 to 39 l...

Page 184: ...unnecessary paper jams and misfeeds do not remove paper from its packaging until required Loading Tray 1 The paper level indicator on the front of tray 1 shows the amount of paper currently left in t...

Page 185: ...ettings touch No To change the settings touch Yes then adjust the settings To select a paper size touch Paper Size then select a size To select a paper type touch the Paper Type then select a paper ty...

Page 186: ...he manual feed slot for special media it may be necessary to use the rear cover for the output For further information refer to Media Output Locations Acceptable print media is plain paper from 3 0 x...

Page 187: ...e touch Paper Size then select a size To select a paper type touch the Paper Type then select a paper type To enable or disable the tray confirmation screen touch Tray Confirmation then select an opti...

Page 188: ...touch No To change the settings touch Yes then adjust the settings To select an envelope size touch Paper Size then select a size To select a paper type touch the Paper Type then select a paper type...

Page 189: ...rinter control panel press the Home button 2 Touch Device Paper Trays Note Use the scroll function to access all screens 3 Touch Tray 1 4 To select a paper size touch Paper Size then select a size 5 T...

Page 190: ...to Accessing the Xerox CentreWare Internet Services Administrator Account 3 Click Tray Settings then configure the tray mode and prompt settings Manual Feed Slot Select Static or Bypass mode Bypass mo...

Page 191: ...using Windows click Device Settings Note If your device is Ethernet or Wireless connected device settings are configured using Xerox CentreWare Internet Services Refer to Changing Tray Settings Using...

Page 192: ...face up one sheet at a time The device sends output to the output tray by default If special media such as envelopes print out with wrinkles curl creases or black bold lines the rear cover should be...

Page 193: ...the rear cover To reduce paper jams do not open or close the rear cover while the printer is printing Using the Rear Cover When using the rear cover paper comes out of the device face up Printing fro...

Page 194: ...Xerox B215 Multifunction Printer User Guide 194 7 Maintenance This chapter includes General Precautions 195 Cleaning the Printer 196 Supplies 200 Managing the Printer 208 Moving the Printer 210...

Page 195: ...pressurized spray cleaners increases the risk of fire and explosion WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind t...

Page 196: ...xterior Cleaning the Document Glass and Constant Velocity Transport Glass To ensure optimum print quality at all times clean the glass areas of your printer regularly When you use the automatic docume...

Page 197: ...a clean lint free cloth that is moistened with water wipe the feed rollers until they are clean 3 Close the automatic document feeder top cover Control Panel Automatic Document Feeder and Output Tray...

Page 198: ...an flat surface Then remove the drum cartridge and place it on a clean flat surface CAUTION To prevent damage to the drum cartridge do not expose it to light for more than a few minutes Cover it with...

Page 199: ...he drum cartridge and then the toner cartridge Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until each locks into...

Page 200: ...t side up in a horizontal position not standing on end Do not store consumables in Temperatures greater than 40 C 104 F Humidity range less than 30 and not greater than 80 An environment with extreme...

Page 201: ...ur company name product number and the printer serial number Note The printer serial number is located on the data label on the rear cover and is printed on the System Configuration report It is also...

Page 202: ...press the Home button Printing Supplies Reports at the Control Panel Supplies Usage Report The Supplies Usage Report provides coverage information and part numbers for reordering supplies The date a s...

Page 203: ...t your local Xerox representative Never throw a toner cartridge into an open flame Remaining toner in the cartridge can catch fire and cause burn injuries or an explosion Redistributing Toner When the...

Page 204: ...ng in cold water Hot water sets toner into fabric 4 Re install the toner cartridge by inserting it slowly into the printer 5 Close the printer cover Replacing the Toner Cartridge Replace the toner car...

Page 205: ...off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 5 Hold the cartridge by the handle Slowly insert the cartridge into the opening in the printer Tabs on the sides o...

Page 206: ...ew minutes Cover it with a piece of paper if necessary Replacing the Drum Cartridge 1 Open the front cover 2 Pull the toner cartridge out and place it on a clean flat surface 3 Pull the drum cartridge...

Page 207: ...Hold the drum cartridge by the handle and insert it into the printer until it locks into place 6 Re install the toner cartridge 7 Close the printer front cover Recycling Supplies For information on Xe...

Page 208: ...x automatically so that you do not have to collect the readings manually For more information refer to Configuring SMart eSolutions Viewing Billing Information Using the Control Panel 1 At the printer...

Page 209: ...ile after the upgrade procedure TCP IP and HTTP protocols must be enabled on the printer so that the printer web browser can be accessed All configured network settings and installed options will be r...

Page 210: ...he cord can damage it which can lead to fire or electric shock 2 Remove any paper or other media from the output tray If the output tray extension is open close it 3 Remove any paper from the paper tr...

Page 211: ...er Guide 211 8 Troubleshooting This chapter includes Troubleshooting Overview 212 General Troubleshooting 213 Paper Jams 219 Printing Problems 229 Print Quality Problems 236 Copy and Scan Problems 241...

Page 212: ...ee what kind of error has occurred 2 If a paper jam has occurred use the instructions provided on the control panel to clear the jam For other types of errors use the information provided in this chap...

Page 213: ...to do if a problem occurs with your printer If a problem occurs messages appear on the control panel display to indicate the error Restarting the Printer To restart the printer refer to Power Options...

Page 214: ...does not match the printer specifications Use a power source with the specifications listed in Electrical Specifications Probable Causes Solutions The power cord is not plugged into the outlet correc...

Page 215: ...or example the printer is set to print on Heavy weight paper It takes more time to print on certain types of special paper Ensure that the paper type is set properly in the print driver and at the pri...

Page 216: ...wer it on again At the printer control panel touch Jobs If the print job is not in the Active Jobs or Completed Jobs list check the USB connection between the printer and computer Power off the printe...

Page 217: ...inside the printer 1 Power off the printer 2 Remove the obstruction or debris Note If you cannot remove the obstruction or debris contact a service representative Probable Causes Solutions The printe...

Page 218: ...tput has more than 20 mm curl or wrinkling occurs when printing envelopes use the rear exit 1 Open the rear cover 2 Leave the rear cover open Prints will be delivered face up Note The rear cover outpu...

Page 219: ...damaged paper Avoid paper that is curled torn moist creased or folded To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line Do not overfill the paper tray...

Page 220: ...ly and wait 30 minutes for the fuser to cool After the printer cools try to remove the jammed paper If the error persists contact a service representative CAUTION Do not attempt to clear any paper jam...

Page 221: ...riginals 1 Remove any remaining originals from the automatic document feeder 2 Open the automatic document feeder cover 3 Gently remove the jammed paper from the automatic document feeder If you do no...

Page 222: ...control panel clear all paper from the paper path Note If you cannot clear the paper jam by following this procedure refer to Clearing Paper Jams from Inside the Printer 1 Pull out the paper tray 2 R...

Page 223: ...ntil the two latches click 6 Ensure the paper is loaded correctly Insert the tray back into the printer until it snaps into place Printing automatically resumes Clearing Paper Jams at the Manual Feed...

Page 224: ...4 Re load the paper in the manual feed slot to resume printing Clearing Paper Jams from Inside the Printer To resolve the error that appears on the control panel clear all paper from inside the printe...

Page 225: ...stall the toner cartridge by inserting it slowly into the printer 4 Close the printer cover Printing automatically resumes Clearing Paper Jams from the Duplex and Rear Exit Areas To resolve the error...

Page 226: ...wn and pull out the green latches and attached baffle on either side of opening 3 Remove any paper you see working slowly so that you don t tear any pieces or damage printer parts 4 After removing the...

Page 227: ...or service Multiple Sheets Pulled Together Probable Causes Solutions The paper tray is too full Remove some of the paper Do not load paper above the fill line The edges of the paper are not even Remov...

Page 228: ...place it with new dry paper Using paper of the wrong size thickness or type Use only Xerox approved paper For details refer to Supported Paper Paper does not feed into the printer correctly Remove any...

Page 229: ...le between the computer and the printer is defective If possible attach the cable to another computer that is working properly and print a job You can also try using a different printer cable The port...

Page 230: ...cted The software application is malfunctioning Try printing a job from another application The operating system is malfunctioning Exit applications and reboot the computer Switch the printer off and...

Page 231: ...stom Paper Size Settings in the Print Options For more information refer to Paper Tab Symptoms Causes Solutions PostScript file cannot be printed The PostScript driver may not be installed correctly I...

Page 232: ...printer s startup group then restart Windows Re install the print driver refer to Installing Printer Software General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close...

Page 233: ...e Ports Configuration window and select the port assigned to your printer In the Selected port pane you can see if the port is occupied by some other application If this is the case you should either...

Page 234: ...system Ensure the port is not busy Since functional components of the printer printer and scanner share the same I O interface port simultaneous access of different consumer applications to the same...

Page 235: ...Printing the PDF file as an image may enable the file to print Switch on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image The documen...

Page 236: ...oor select the closest symptom from the following table then refer to the corresponding solution If the print quality does not improve after completing the appropriate action contact a service represe...

Page 237: ...page The paper is too rough and dirt from the paper falls to the inner areas of the printer on to the transfer roller Clean the inside of your printer refer to Cleaning the Printer The paper path may...

Page 238: ...om bits of toner randomly distributed on the printed page The paper may be too damp Load a new batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much m...

Page 239: ...or creases Ensure that the paper is loaded properly Check the paper type and quality For details refer to Supported Paper Turn the stack of paper over in the tray Also try rotating the paper 180 degre...

Page 240: ...fective Remove the toner cartridge and install a new one For details refer to Replacing the Toner Cartridge If the problem persists the printer may require repair Contact a service representative Curl...

Page 241: ...eeder and just touching the guides Check that the copy paper is loaded correctly The transfer roller may be dirty Clean the inside of your printer Blank copies Ensure that the original is face down on...

Page 242: ...been printed Keep in mind that graphics are scanned more slowly than text Symptom Solutions No dial tone Check that the phone line is properly connected Connect phone line cord to the LINE jack at th...

Page 243: ...ner cartridge may be empty Replace the toner cartridge For details refer to Replacing the Toner Cartridge Some of the words on an incoming fax are stretched The fax device sending the fax had a tempor...

Page 244: ...Services Viewing Current Errors on the Control Panel When an error condition occurs a message appears on the control panel to inform you of the problem Error messages warn you about printer condition...

Page 245: ...press Enter or Return 1 Click Properties Services Printing Note If you are prompted to enter the Administrator account user name and password refer to Accessing the Xerox CentreWare Internet Services...

Page 246: ...Guide Packaged with the printer and can be downloaded at www xerox com office B215docs Other documentation for your printer www xerox com office B215docs Technical support information for your printe...

Page 247: ...Getting Help Xerox B215 Multifunction Printer User Guide 247...

Page 248: ...CentreWare Internet Services 249 Setting Access Rights 252 Setting Print Permissions 254 Device User Database 255 Secure HTTP 256 IP Filtering 257 IPSec 258 Security Certificates 259 Concealing or Sho...

Page 249: ...successfully set you can access all features and functions in Xerox CentreWare Internet Services For information about changing the default password the first time you access Xerox CentreWare Interne...

Page 250: ...s of your printer refer to Finding the IP Address of Your Printer 3 Press Enter or Return Note If you are accessing Xerox CentreWare Internet Services for the first time after printer installation you...

Page 251: ...ccount password For instructions refer to Accessing Xerox CentreWare Internet Services and Changing the Default System Administrator Password 1 In Xerox CentreWare Internet Services click Properties 2...

Page 252: ...bles local authentication To prove their identity users type their user name and password at the control panel or in Xerox CentreWare Internet Services The printer compares the user credentials to the...

Page 253: ...ion server in the network To configure the server connection for Authentication Server click the Pencil icon and enter the settings required for the authentication server Note If you select Local Auth...

Page 254: ...reWare Internet Services click Properties Login Permissions 2 Click Print Permissions Note If prompted to enter a user name and password for information about logging in as an administrator refer to A...

Page 255: ...ord for information about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Services Administrator Account 3 Select an option Add New Select this option to add users to t...

Page 256: ...when you enable HTTP After you enable HTTP check the device certificate Enabling HTTPS 1 In Xerox CentreWare Internet Services click Properties Connectivity 2 Click Protocols 3 Click HTTP Note If prom...

Page 257: ...printer Enabling IP Filtering 1 In Xerox CentreWare Internet Services click Properties Security 2 Click IP Filtering Note If prompted to enter a user name and password for information about logging in...

Page 258: ...x CentreWare Internet Services Administrator Account 3 To enable the protocol for Protocol select Enabled Note To enable IPSec enable SSL and connect to device using HTTPS 4 To remove IPSec connection...

Page 259: ...a Information about the owner of the certificate The certificate serial number and expiration date The name and digital signature of the certificate authority CA that issued the certificate A public k...

Page 260: ...rox CentreWare Internet Services click Properties Security 2 Click Trusted Certificate Authorities Note If prompted to enter a user name and password for information about logging in as an administrat...

Page 261: ...ecurity 2 Click Conceal Job Names Note If prompted to enter a user name and password for information about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Services Admi...

Page 262: ...n Xerox CentreWare Internet Services click Properties Security 2 Click 802 1x Note If prompted to enter a user name and password for information about logging in as an administrator refer to Accessing...

Page 263: ...n Xerox CentreWare Internet Services click Properties Security 2 Click Display Network Settings Note If prompted to enter a user name and password for information about logging in as an administrator...

Page 264: ...password for information about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Services Administrator Account 3 For Local User Interface System Timer enter the time tha...

Page 265: ...om a USB Flash drive Enabling or Disabling USB Ports 1 In Xerox CentreWare Internet Services click Properties Security 2 Click USB Port Security Note If prompted to enter a user name and password for...

Page 266: ...ked users can access all areas of the Web User Interface except for areas that require administrator login 1 In Xerox CentreWare Internet Services click Properties Security 2 Click Security Settings N...

Page 267: ...ck Properties Security 2 Click Software Verification Test Note If prompted to enter a user name and password for information about logging in as an administrator refer to Accessing the Xerox CentreWar...

Page 268: ...Software Verification Test Xerox B215 Multifunction Printer User Guide 268...

Page 269: ...rinter User Guide 269 A Specifications This chapter includes Printer Specifications 270 Feature Specifications 274 Network Environment 277 System Requirements 278 Electrical Specifications 279 Environ...

Page 270: ...6 MB Memory Automatic Document Feeder Main Paper Tray Manual Feed Slot Touch Screen User Interface Connectivity Wired network Wireless Direct Connect USB Access From the front Print Speed Up to 31 ppm...

Page 271: ...cal Specifications Weights and Dimensions Clearance Requirements Item Specification Width 15 8 inches 401 mm Depth 15 6 inches 397 mm Height 14 4 inches 365 mm Weight 25 24 lb 11 45 kg 60 1 cm 23 7 in...

Page 272: ...Sizes A4 A5 A6 Letter Legal Executive Folio Oficio ISO B5 JIS B5 Feature Specification Capacity 1 sheet Media Types Plain Heavy weight Light weight Cotton Colored Pre Printed Recycled Transparency Lab...

Page 273: ...weight Recycled Feature Specification Capacity Up to 40 sheets 20 lb 80 g m Paper Weights 16 28 lb 60 to 105 g m Paper Sizes Width 5 8 8 5 inches 148 216 mm Length 5 8 14 0 inches 148 356 mm Automatic...

Page 274: ...gal 216 mm x 356 mm Maximum Print Resolution True 600 x 600 dpi Effective Output up to 1200 x 1200 dpi Toner Cartridge Average Yields Standard Toner Cartridge 1500 standard prints Note Not available i...

Page 275: ...hes 216 mm Connection Approvals EU EEA certified to TBR21 USA approved to FCC Pt 68 Canada approved to DOC CS 03 Other countries certified to national PTT standards Feature Specification First Copy Ou...

Page 276: ...08 mm Maximum Resolution Automatic Document Feeder Up to 600 x 600 dpi optical Document Glass Up to 1200 x 1200 dpi optical Effective Output Up to 4800 x 4800 dpi Scan to PC via USB or network connect...

Page 277: ...N 802 11b g n Wireless LAN Print from USB Yes Apple Airprint Yes Google Cloud Print Yes Network operating system Windows 7 10 Windows Server 2008 2008 R2 2012 2012 R2 2016 2019 Various Linux OS Mac OS...

Page 278: ...entium IV 1 GHz x86 or 1 4 GHz x64 processors 2 GHz or faster 512 MB 2 GB 10 GB Note Internet Explorer 6 0 or higher is the minimum requirement for all Windows operating systems Users who have adminis...

Page 279: ...rical Specifications Feature Specification Frequency 50 60 Hz Electrical Voltage 110 127 VAC 220 240 VAC Average Power Consumption Power Save mode 1 1 Watts Stand By mode Less than 50 Watts Sleep mode...

Page 280: ...on Operating Temperature printer and consumables 10 50 o C 50 122 o F Relative Humidity Optimal humidity range 30 80 Note Under extreme environmental conditions such as 10 o C and 90 relative humidity...

Page 281: ...Environmental Specifications Xerox B215 Multifunction Printer User Guide 281...

Page 282: ...x B215 Multifunction Printer User Guide 282 B Regulatory Information This appendix contains Basic Regulations 283 Copy Regulations 289 Fax Regulations 292 Safety Certification 296 Material Safety Data...

Page 283: ...s equipment in a residential area is likely to cause harmful interference Users are required to correct the interference at their own expense If this equipment does cause harmful interference to radio...

Page 284: ...rnal radiation from ISM equipment interferes with this device contact your Xerox representative for assistance This is a Class A digital device In a domestic environment this printer can cause radio f...

Page 285: ...tandard Lighter weight paper 60 g m2 which contains less raw material and thus save resources per print may be used in certain applications We encourage you to check if this is suitable for your print...

Page 286: ...only essential functions remain active The device takes longer to produce the first print after it exits the Power Saver modes than it takes to print in Ready mode This delay is the result of the syst...

Page 287: ...oven this product meets the EcoLogo criteria for energy efficiency Certified copier printer multifunctional device and fax products must also meet criteria such as reduced chemical emissions and demon...

Page 288: ...ence that may cause undesired operation 2 Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment Ozone Relea...

Page 289: ...this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided th...

Page 290: ...ight Office Library of Congress Washington D C 20559 Ask for Circular R21 Canada Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of...

Page 291: ...clusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your country Penalties of fine...

Page 292: ...ng and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this device It is designed...

Page 293: ...e problem is resolved Only a Xerox Service Representative or an authorized Xerox Service provider is authorized to make repairs to the printer This applies at any time during or after the service warr...

Page 294: ...ces of the following countries If you have problems with your product contact your local Xerox representative This product can be configured to be compatible with other country networks Before reconne...

Page 295: ...se dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and cause a false answer condition If you encounter such problems do not contact t...

Page 296: ...the following agencies using the following safety standards Agency Standard Underwriters Laboratories Inc US Canada UL 60950 1 2nd Edition 2014 10 14 CAN CSA C22 2 No 60950 1 07 2nd Edition 2014 10 Un...

Page 297: ...de 297 Material Safety Data For Material Safety Data information regarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support...

Page 298: ...Material Safety Data Xerox B215 Multifunction Printer User Guide 298...

Page 299: ...Xerox B215 Multifunction Printer User Guide 299 C Recycling and Disposal This appendix contains All Countries 300 North America 301 European Union 302 Other Countries 304...

Page 300: ...may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For r...

Page 301: ...ack and reuse recycle program Contact your Xerox representative call 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs v...

Page 302: ...cedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local...

Page 303: ...pean Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Battery Symb...

Page 304: ...Other Countries Xerox B215 Multifunction Printer User Guide 304 Other Countries Please contact your local waste management authority to request disposal guidance...

Page 305: ...Other Countries Xerox B215 Multifunction Printer User Guide 305...

Page 306: ......

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