Troubleshooting Overview
Xerox
®
B215 Multifunction Printer
User Guide
212
Troubleshooting Overview
This section provides information on what to do if a problem occurs with your printer. If a problem
occurs, messages appear on the control panel display to indicate the error.
Problem Solving Procedure
Perform the following problem solving procedure:
1.
Check the display message to see what kind of error has occurred.
2.
If a paper jam has occurred, use the instructions provided on the control panel to clear the jam.
For other types of errors, use the information provided in this chapter to resolve the problem.
3.
If the problem cannot be resolved, power off and on, and try the job again.
If the problem persists, call for service. When you call for service, provide the service representative with
the device serial number, IP address, and the contents of the display message.
For information about locating the printer serial number, refer to
.
Summary of Contents for B215
Page 1: ...Version 1 0 august 2019 702P07580 Xerox B215 Multifunction Printer User Guide...
Page 11: ...Xerox B215 Multifunction Printer User Guide 11...
Page 47: ...More Information Xerox B215 Multifunction Printer User Guide 47...
Page 110: ...Setting Up the Services Xerox B215 Multifunction Printer User Guide 110...
Page 157: ...Jobs Xerox B215 Multifunction Printer User Guide 157...
Page 247: ...Getting Help Xerox B215 Multifunction Printer User Guide 247...
Page 268: ...Software Verification Test Xerox B215 Multifunction Printer User Guide 268...
Page 281: ...Environmental Specifications Xerox B215 Multifunction Printer User Guide 281...
Page 298: ...Material Safety Data Xerox B215 Multifunction Printer User Guide 298...
Page 305: ...Other Countries Xerox B215 Multifunction Printer User Guide 305...
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