October 2012
2-64
ColorQube 8570/8870 Service Manual
94,548, 94,550, 94,570
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
94,548, 94,550 Y-Axis Faults
A Y-Axis error has occurred. The following troubleshooting procedure applies to these errors.
Initial Actions
•
Reboot the printer and verify the error persists.
•
Check all the Drum cable connections.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Drum Assembly,
PL 2.1 Item 4
•
Y-Axis Motor Assembly,
PL 4.1 Item 2
•
Harness, Right Side Power Control,
PL 5.1 Item 13
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
•
Figure 1
, Right Side Wire Routing
•
Figure 6
, Hard Drive, Drum Heater, Paper Preheater
•
Figure 7
, Motors, Head Maintenance Clutch, Strip Solenoid
Procedure
Check the Drum power and encoder wiring harness connectors
P/J114
,
P/J120
, and
P/J122
.
Are the connections secure and undamaged?
Y
N
Reseat and/or replace the wiring harness.
Clean the Y-Axis Belt and Pulley with Isopropyl Alcohol. Power on the printer. Does the error
persist?
Y
N
Troubleshooting complete.
Replace the Drum Assembly (
REP 2.4
). Does the error persist?
Y
N
Troubleshooting complete.
Replace the Y-Axis Motor Assembly (
REP 4.2
).
94,570 Drum Maintenance Fault
A Drum Maintenance error has occurred. The following troubleshooting procedure applies to
this error.
Initial Actions
•
Reboot the printer and verify the error persists.
•
Verify the Drum Maintenance Unit is genuine Xerox.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Drum Maintenance Unit,
PL 1.1 Item 16
•
Drum Maintenance Pivot Plate Assembly,
PL 2.1 Item 17
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
•
Figure 1
, Right Side Wire Routing
•
Figure 8
, I/O Board, Sensors (1 of 2)
Procedure
Check the Drum Maintenance Pivot Plate wiring harness connector
P/J901
. Is the connec-
tion secure and undamaged?
Y
N
Reseat and/or replace the wiring harness.
Replace the Drum Maintenance Unit (
REP 1.16
). Does the error persist?
Y
N
Troubleshooting complete.
Replace the Pivot Plate Assembly (
REP 2.17
).
Table 1 Applicable Fault Codes
94,548
Y-Axis Position Error
94,550
Y-Axis Calibration Error
Table 1 Applicable Fault Code
94,570
DM Write Error
N/A
Chronic “maintenance kit missing” messages even when it is installed.
Summary of Contents for COLORQUBE 8570
Page 1: ...ColorQube 8570 8870 Printer ColorQube 8570 8870 Service Manual Xerox Internal Use Only...
Page 2: ......
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