October 2012
2-73
ColorQube 8570/8870 Service Manual
99,008, 99,009 ~ 99,013
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
Y
N
Replace the following components:
•
Electronics Module (
REP 5.1
)
•
Printhead Assembly (
REP 2.3
)
Replace the Right Side Power Control Harness.
Perform procedures in RAP
99,002, 99,003
Jetstack Disconnect.
Replace the Preheater and Deskew Assembly (
REP 2.20
). Does the error persist?
Y
N
Troubleshooting complete.
Replace the Electronics Module (
REP 5.1
).
NOTE: Can indicate blown fuse in the Preheater.
99,009 ~ 99,013 PEST - Ink Melters are Disconnected
An Ink Melter error has occurred. One or more Ink Melters are not drawing the expected power
from the Power Supply. The following troubleshooting applies to these errors.
Initial Actions
•
Reboot the printer and verify the error persists.
•
Check the Ink Melters’ wiring connections.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Ink Loader & Bezel,
PL 1.1 Item 8
•
Electronics Module,
PL 5.1 Item 1
•
Power Supply Board,
PL 5.1 Item 6
•
Jetstack Fuse,
PL 5.1 Item 21
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
•
Figure 2
, Right Side Electronics Module P/J Locations
•
Figure 5
, Ink Level Sensors, Gate Solenoids, Ink Loader Board
•
Figure 11
, Ink Loader Board P/J Locations
Procedure
Check the Ink Loader Data cable connectors
P/J401
and
P/J702
. Are the connections
secure and undamaged?
Y
N
Reseat and/or replace the wiring harness.
Check the Ink Loader Thermistor for continuity.
•
Disconnect the wiring harness connector
P/J703
(see
Figure 1
) from the Ink Loader
Board.
•
Measure the connector for continuity. The measurement should read ~200 kohms at room
temperature ~25 Degree Celsius.
Is it open or shorted?
Y
N
Check the Jetstack Fuses. Is the Heater test open?
Y
N
Perform the following checks:
•
Test F2 in the Power Supply. Refer to
Testing F2 and F3
in the Electrical Trou-
bleshooting section in Chapter 6, General Troubleshooting.
Table 1 Applicable Fault Codes
99,009
PEST - All Ink Melters are Disconnected.
99,010
PEST - Inkmelt 0 Disconnect
99,011
PEST - Inkmelt 1 Disconnect
99,012
PEST - Inkmelt 2 Disconnect
99,013
PEST - Inkmelt 3 Disconnect
A
B
A
B
Summary of Contents for COLORQUBE 8570
Page 1: ...ColorQube 8570 8870 Printer ColorQube 8570 8870 Service Manual Xerox Internal Use Only...
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