October 2012
2-77
ColorQube 8570/8870 Service Manual
99,019, 99,020
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
99,019 PEST - Main Tray Pick Clutch Disconnect
The Main Tray Pick Clutch error has occurred. The Clutch is not drawing the expected power
from the Power Supply. The following troubleshooting applies to this error.
Initial Actions
•
Reboot the printer and verify the error persists.
•
Check the Clutch’s wiring connection.
•
If the problem persists, perform the following procedure.
Troubleshooting Procedure
Applicable Parts (Chapter 5 - Parts List)
•
Media Drive with 2 Clutches,
PL 5.1 Item 5
•
Electronics Module,
PL 5.1 Item 5
•
Power Control Board,
PL 5.1 Item 8
•
Harness, Left Side Power Control,
PL 5.1 Item 17
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
•
Figure 2
, Left Side Wire Routing
•
Figure 3
, Left Side Electronics Module P/J Locations
•
Figure 4
, Optional Tray, Clutches, Solenoids, Tray 2 Lift Motor
Procedure
Check the Main Tray Pick Clutch wiring harness connector
P/J109
. Is the connection
secure and undamaged?
Y
N
Reseat and/or replace the wiring harness.
Check resistance on the Main Tray Deskew Clutch wiring harness connector
P/J109
. Is it
open or shorted?
Y
N
Check resistance on the Left Side Wiring Harness
P/J302
(pin 21). Is it open or
shorted?
Y
N
Troubleshooting complete.
Replace the Left Side Wiring Harness.
Replace the Media Drive (
REP 5.5
). Does the error persist?
Y
N
Troubleshooting complete.
Replace the Power Control Board (
REP 5.6
) (Electronics Module).
99,020 PEST - Multipurpose Tray Pick Solenoid Disconnect
The Multipurpose Tray Pick Solenoid error has occurred. The Solenoid is not drawing the
expected power from the Power Supply. The following troubleshooting applies to this error.
Initial Actions
•
Reboot the printer and verify the error persists.
•
Check the Solenoid’s wiring connection.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Tray 1 Pick Solenoid,
PL 4.1 Item 3
•
Electronics Module,
PL 5.1 Item 1
•
Power Control Board,
PL 5.1 Item 8
•
Harness, Left Side Power Control,
PL 5.1 Item 17
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
•
Figure 2
, Left Side Wire Routing
•
Figure 3
, Left Side Electronics Module P/J Locations
•
Figure 4
, Optional Tray, Clutches, Solenoids, Tray 2 Lift Motor
Procedure
Check the Tray 1 Pick Solenoid wiring harness connector
P/J110
. Is the connection secure
and undamaged?
Y
N
Reseat and/or replace the wiring harness.
Check resistance on the Tray 1 Pick Solenoid wiring harness connector
P/J110
. Is it open or
shorted?
Y
N
Check resistance on the Left Side Wiring Harness
P/J302
(pin 23). Is it open or
shorted?
Y
N
Troubleshooting complete.
Replace the Left Wiring Harness.
Replace the Tray 1 Pick Solenoid (
REP 4.3
). Does the error persist?
Y
N
Troubleshooting complete.
Replace the Power Control Board (
REP 5.6
) (Electronics Module).
Table 1 Applicable Fault Code
99,019
PEST - Main Tray Pick Clutch Disconnect
Table 1 Applicable Fault Code
99,020
PEST - Multipurpose Tray Pick Solenoid Disconnect
Summary of Contents for COLORQUBE 8570
Page 1: ...ColorQube 8570 8870 Printer ColorQube 8570 8870 Service Manual Xerox Internal Use Only...
Page 2: ......
Page 423: ......
