October 2012
2-78
ColorQube 8570/8870 Service Manual
99,021, 99,022
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
99,021 PEST - Strip Solenoid Disconnect
The Strip Solenoid error has occurred. The Solenoid is not drawing the expected power from
the Power Supply. The following troubleshooting applies to this error.
Initial Actions
•
Reboot the printer and verify the error persists.
•
Check the Solenoid’s wiring connection.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Upper Duplex Guide w/Strip Solenoid,
PL 3.1 Item 5
•
Electronics Module,
PL 5.1 Item 1
•
Power Control Board,
PL 5.1 Item 8
•
Harness, Right Side Power Control,
PL 5.1 Item 13
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
•
Figure 1
, Right Side Wire Routing
•
Figure 2
, Right Side Electronics Module P/J Locations
•
Figure 7
, Drum Heater Load Dump, Motors, Head Maintenance Clutch, Strip Solenoid
Procedure
Check the Strip Solenoid wiring harness connector
P/J121
. Is the connection secure and
undamaged?
Y
N
Reseat and/or replace the wiring harness.
Check resistance on the Strip Solenoid wiring harness connector
P/J121
. Is it open or
shorted?
Y
N
Check resistance on the Right Side Wiring Harness
P/J701
(pins 11~12). Is it open or
shorted?
Y
N
Troubleshooting complete.
Replace the Right Side Wiring Harness.
Replace the Strip Solenoid (
REP 3.5
). Does the error persist?
Y
N
Troubleshooting complete.
Replace the Power Control Board (
REP 5.6
) (Electronics Module).
99,022 PEST - Preheat Solenoid Disconnect
The Preheat Solenoid error has occurred. The Solenoid is not drawing the expected power
from the Power Supply. The following troubleshooting applies to this error.
Initial Actions
•
Reboot the printer and verify the error persists.
•
Check the Solenoid’s wiring connection.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Preheater Lift Solenoid,
PL 4.1 Item 1
•
Electronics Module,
PL 5.1 Item 1
•
Power Control Board,
PL 5.1 Item 8
•
Harness, Left Side Power Control,
PL 5.1 Item 17
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
•
Figure 2
, Left Side Wire Routing
•
Figure 3
, Left Side Electronics Module P/J Locations
•
Figure 4
, Optional Tray, Clutches, Solenoids, Tray 2 Lift Motor
Procedure
Check the Strip Solenoid wiring harness connector
P/J112
. Is the connection secure and
undamaged?
Y
N
Reseat and/or replace the wiring harness.
Check resistance of the Preheat Lift Solenoid at the wiring harness connector
P/J112
(refer to
Testing Clutch, Motor, and Solenoid Resistance
for testing Motor and Solenoid resistance. Is it
open or shorted?
Y
N
Check resistance on the Left Side Wiring Harness connector
P/J302
(pins 27~29). Is it
open or shorted?
Y
N
Troubleshooting complete.
Replace the Left Side Wiring Harness.
Replace the Preheat Lift Solenoid (
REP 4.1
). Does the error persist?
Y
N
Troubleshooting complete.
Replace the Power Control Board (
REP 5.6
) (Electronics Module).
Table 1 Applicable Fault Code
99,021
PEST - Strip Solenoid Disconnect
Table 1 Applicable Fault Code
99,022
PEST - Preheat Solenoid Disconnect
Summary of Contents for COLORQUBE 8570
Page 1: ...ColorQube 8570 8870 Printer ColorQube 8570 8870 Service Manual Xerox Internal Use Only...
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