October 2012
2-81
ColorQube 8570/8870 Service Manual
99,035, 99,036, 99,037, 99,038
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
99,035, 99,036 PEST - Y-Axis Motor Disconnect
The Y-Axis Motor error has occurred. The Motor is not drawing the expected power from the
Power Supply. The following troubleshooting applies to these errors.
Initial Actions
•
Reboot the printer and verify the error persists.
•
Check the Y-Axis Motor’s wiring connection.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Y-Axis Motor,
PL 4.1 Item 2
•
Electronics Module,
PL 5.1 Item 1
•
Power Control Board,
PL 5.1 Item 8
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
•
Figure 2
, Left Side Wire Routing
•
Figure 3
, Left Side Electronics Module P/J Locations
•
Figure 7
, Drum Heater Load Dump, Motors, Head Maintenance Clutch, Strip Solenoid
Procedure
Check the Y-Axis Motor wiring harness connector
P/J301
. Is the connection secure and
undamaged?
Y
N
Reseat and/or replace the wiring harness.
Check resistance on the Y-Axis Motor wiring harness connector
P/J301
. Is it open or
shorted?
Y
N
Replace the Power Control Board (
REP 5.6
) (Electronics Module).
Replace the Y-Axis Motor (
REP 4.2
). Does the error persist?
Y
N
Troubleshooting complete.
Replace the Power Control Board (
REP 5.6
) (Electronics Module).
99,037, 99,038 PEST - Media Path Motor Disconnect
The Media Path Motor error has occurred. The Motor is not drawing the expected power from
the Power Supply. The following troubleshooting applies to these errors.
Initial Actions
•
Reboot the printer and verify the error persists.
•
Check the Media Path Motor’s wiring connection.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Media Drive with 2 Clutches,
PL 4.1 Item 5
•
Electronics Module,
PL 5.1 Item 1
•
Power Control Board,
PL 5.1 Item 8
•
Harness, Left Side Power Control,
PL 5.1 Item 17
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
•
Figure 2
, Left Side Wire Routing
•
Figure 3
, Left Side Electronics Module P/J Locations
•
Figure 3
, Purge Pump, Media Path Motor, Fans, Printhead Tilt Solenoid
Procedure
Check the Media Path Motor wiring harness connector
P/J106
. Is the connection secure
and undamaged?
Y
N
Reseat and/or replace the wiring harness.
Check resistance on the Media Path Motor connector
P/J106
. Is it open or shorted?
Y
N
Check resistance on the Left Side Wiring harness connector
P/J302
(pins 11-16). Is it
open or shorted?
Y
N
Replace the Electronics Module (
REP 5.1
).
Replace the Left Side Wiring Harness.
Replace the Media Drive (
REP 4.5
). Does the error persist?
Y
N
Troubleshooting complete.
Check resistance on the Left Side Wiring Harness connector
P/J302
(pins 11-16). Is it open
or shorted?
Y
N
Replace the Power Control Board (
REP 5.6
) (Electronics Module).
Table 1 Applicable Fault Codes
99,035
PEST - Y-Axis Motor Disconnect
99,036
PEST - Y-Axis Motor Short
Table 1 Applicable Fault Codes
99,037
PEST - Media Path Motor Disconnect
99,038
PEST - Media Path Motor Short
A
Summary of Contents for COLORQUBE 8570
Page 1: ...ColorQube 8570 8870 Printer ColorQube 8570 8870 Service Manual Xerox Internal Use Only...
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