October 2012
2-102
ColorQube 8570/8870 Service Manual
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
Printer Fault Codes
The fault codes in the table below may not require troubleshooting procedures and or do not
have procedures. These Chain Link codes may appear as an information when the printer
operates.
Table 1 Fault Codes
Fault Code Name
Description
10,540
Transfix Timing
The Transfix sequence started too late.
71,120
Guides Moved In Run
The multipurpose tray guides were moved while
printing.
72,215
Raise Failure
The Main Tray failed to raise.
72,217
Bump up Failure
The main tray failed to raise during printing as
media was consumed from the tray.
75,101
Leading Edge Late At Feed The HCF Tray #3 detected the leading edge late at
the Feed Sensor.
75,106
Leading Edge Late At TAR1 The HCF Tray #3 detected the leading edge late at
the TAR1 Sensor (aka Feed Sensor for HCF #1)
75,110
Leading Edge Late At TAR2 The HCF Tray #3 detected the leading edge late at
the TAR2 Sensor (aka Feed Sensor for HCF #2)
82,140
Sheet Offset Too Wide, pos-
sible media mismatch
82,142
Sheet Offset Too Narrow,
possible media mismatch
83,149
Duplex Exit Sensor Leading
Edge Missing
The duplex sheet is no longer in nip 13 (exit nip)
and can't be used for the second side.
83,151
Duplex Exit Sensor Trailing
Edge Timeout
The duplex sheet is no longer in nip 13 (exit nip)
and can't be used for the second side.
89,104
Pre-Deskew Sensor Lead-
ing Edge Timeout
The leading edge as fed from the MPT never
reached the confirm Sensor.
89,105
Pre-Deskew Sensor Duplex
Leading Edge Timeout
The leading edge as fed through the duplex path
never reached the confirm Sensor.
89,106
Pre-Deskew Sensor Lead-
ing Edge Timeout
The leading edge as fed from the MT, HCF1,
HCF2, or HCF3 never reached the confirm Sensor.
89,107
Pre-Deskew Sensor Trail-
ing Edge Timeout
The trailing edge was not detected within the time-
out period calculated after the leading edge
reached the Pre-Deskew Sensor.
89,108
Deskew Sensor Leading
Edge Timeout
Media Leading Edge is not detected.
89,109
Deskew Sensor Trailing
Edge Timeout
Media Trailing Edge is not detected.
89,110
Sheet Too Long
Media length is longer than expectation.
89,111
Sheet Too Short
Media length is shorter than expectation.
89,112
Preheat Exit Sensor Lead-
ing Edge Timeout
Media Leading Edge is not detected.
89,113
Preheat Exit Sensor Trail-
ing Edge Timeout
Media Trailing Edge is not detected.
89,119
MPT Reverse Shingle
Detected
A reverse shingle has been detected on a sheet
fed from the MPT.
89,120
Sheet Too Late At Approach
89,121
Strip Sensor Leading Edge
Timeout
89,122
Strip Sensor Trailing Edge
Timeout
89,147
Exit Sensor Leading Edge
Timeout
89,148
Exit Sensor Trailing Edge
Timeout
89,600
Jam at Zone 0, check
paper trays
Jam at Paper Trays
89,601
Jam at Zone 1, open
Front Door
Jam at Front Door A
Sum of Preheater paper path faults
89,108, 89,109, 89,110, 89,111, 89,112, 89,113
89,602
Jam at Zone 2, open Top
Door
Jam at Exit Door B
89,603
Jam at Zone 3, check
Exit Tray
Jam at Exit Tray
91,501
Sfwa Image Timing
The sequence for the current imaging pass started
too late.
91,502
Marking Sequence Timing
The marking sequence, which coordinates the tim-
ing of the dm, drum, X-Axis, and headfire during
imaging, started too late.
91,503
PrintSeq Image Data Time-
out
91,591
Waste Tray Full
The Waste Tray is full and needs to be emptied.
91,724
Failed Parked Head Check -
didn't stall to find standby
A parked Head on power down did not properly
stall during mech init or power down. Either the
Head was not parked properly or there is a prob-
lem with the Process Motor/Drive or Solenoid for
tilting the Printhead.
91,727
Failed Power Off Parked
head check
Checking to see if the Head was parked on power
down and it failed. The following error on the Pro-
cess Motor did not indicate that the Head was
locked and not moving.
93,500
Black Ink out
Black Ink Stick Out
93,505
Magenta Ink out
Magenta Ink Stick Out
93,510
Cyan Ink out
Cyan Ink Stick Out
93,515
Yellow Ink out
Yellow Ink Stick Out
93,876
Ink Load Door Open
The Ink loader door is open or the sensor for the
door is not working.
Table 1 Fault Codes
Fault Code Name
Description
Summary of Contents for COLORQUBE 8570
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