October 2012
2-44
ColorQube 8570/8870 Service Manual
92,607 ~ 92,609, 92,808 ~ 92,813
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
92,607 ~ 92,609 Wave Amp Faults
A Wave Amp error has occurred. The following troubleshooting procedure applies to these
errors.
Initial Actions
•
Reboot the printer and verify the error persists.
•
Check the Wave Amp wiring connections.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Part (Chapter 5 - Parts List)
•
Wave Amp,
PL 5.1 Item 9
•
Cable, Wave Amp Signal,
PL 5.1 Item 18
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
•
Figure 2
, Left Side Wire Routing
•
Figure 2
, Wave Amplifier, Electronics Module
•
Figure 3
, Left Side Electronics Module P/J Locations
•
Figure 7
, Wave Amp P/J Locations
Procedure
Reseat the Wave Amp cable connection
P/J800
to the Printhead and
P/J901
to the Electron-
ics Module.
Release the end of the cable and carefully examine the conductor ends (a magnifier helps) to
see that they are not cracked or torn. If the cable looks good, carefully reinstall it using a ZIF
tool (refer to
REP 2.3
for how to use the ZIF tool for unlocking/locking the ZIF cable connector).
NOTE: Failure to properly unlock the connector will damage the cable.
Does the error persist?
Y
N
Troubleshooting complete.
Check the +50V LED on the Power Supply. Is the LED on?
Y
N
Follow the diagnostic procedure for +50V short circuits (
Printer Fails Power-up: +50V LED
Does Not Illuminate
) in Chapter 6, General Troubleshooting.
Replace the Wave Amp cable. Does the error persist?
Y
N
Troubleshooting complete.
Replace the Wave Amp (
REP 5.9
).
92,808 ~ 92,813 Configuration Card Faults
A Configuration Card error has occurred. The following troubleshooting procedure applies to
these errors.
Initial Actions
•
Check that the Configuration Card is correct for the printer.
•
Reboot the printer and verify the error persists.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Electronics Module,
PL 5.1 Item 1
•
Main Controller Board,
PL 5.1 Item 7
•
Configuration Card,
PL 5.1 Item 5
Procedure
CAUTION
Handle the Configuration with care to prevent damaging the Card.
Replace the Configuration Card (
REP 5.5
) (see
Figure 2
for correct card orientation). Restart
the printer. Does the error persist?
Y
N
Troubleshooting complete.
Check the ground integrity as shown in FIgure 3. Are the printer grounds connected?
Y
N
Reconnect the printer grounds.
Replace the Main Controller Board (
REP 5.6
) (Electronics Module).
Table 1 Applicable Fault Codes
92,607
Wave Amp thermistor is open.
92,608
Wave Amp thermistor is shorted.
92,609
Wave Amp thermistor gave a bad reading.
Table 1 Applicable Fault Codes
92,808
Configuration Card Missing.
92,809
Configuration Card Invalid.
92,810
Configuration Card Unknown.
92,811
Configuration Card Mismatch.
92,812
Configuration Card Blank.
98,813
Configuration Card Bad.
NOTE: If fault 92,811 occurs following Ink Loader replacement, see
Figure 1
for location of
the Jumper.
•
Jumper is not installed on the ColorQube 8570 Ink Loader.
•
Jumper is installed on the ColorQube 8870 Ink Loader.
Summary of Contents for COLORQUBE 8570
Page 1: ...ColorQube 8570 8870 Printer ColorQube 8570 8870 Service Manual Xerox Internal Use Only...
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