Troubleshooting
ColorQube™ 9201/9202/9203
General Care and Troubleshooting
296
•
Wipe away any residue with a clean cloth or paper towel.
Note:
Spots or marks on the glass will be reproduced on the prints when copying from the
document glass
. Spots on the Constant Velocity Transport glass (the strip of glass on the left) will
show up as streaks on the prints when copying from the document handler.
Touch Screen
•
Use a soft, lint-free cloth, lightly dampened with water.
•
Wipe clean the entire area, including the
Touch Screen
.
•
Remove any residue with a clean cloth or paper towel.
Troubleshooting
Defining the Problem
This section contains problem-solving procedures to help you locate and resolve a problem.
Some problems can be resolved by rebooting your device. Refer to
Power Options
on page 290 for
instructions about power procedures.
If rebooting the device does not resolve the problem, use the instructions contained in this guide to
identify and solve the problem. If you still cannot fix the problem, contact the Xerox Support Center for
advice.
Faults
There are different categories of faults that can occur on your device and different ways in which they
are identified depending on the type of fault occurring. This section gives an overview of the different
types of faults and the way that faults are displayed and recorded.
Your device has three fault types,
Hard Down
faults,
User Clearable
faults and
Status Messages
. Within
each fault type there are subgroups of fault categories relating to the effect the fault has on the device
operation. The fault display generated for each fault depends on the category of that fault.
Hard Down Faults
Hard Down
faults prevent a subsystem, module or component from functioning properly. There are
three categories of
Hard Down
faults.
•
Low Level Fault
this occurs when a subsystem or module is unable to function correctly. For
example, if during a stapler job a fault is detected, other features are still functional but the stapler
is unavailable.
•
Failure Fault
this is declared when a low level fault causes a major subsystem to function
incorrectly. For example a fault occurs with the cleaning unit causing the print and copy features
to become non-functioning.
Summary of Contents for ColorQube 9201
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Page 12: ...Table of Contents ColorQube 9201 9202 9203 All Guides 12 ...
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Page 52: ...Log In Out ColorQube 9201 9202 9203 Copy 52 ...
Page 53: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Fax ...
Page 81: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Server Fax ...
Page 96: ...Log In Out ColorQube 9201 9202 9203 Server Fax 96 ...
Page 97: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Internet Fax ...
Page 115: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Fax from PC ...
Page 126: ...Fax from PC Options ColorQube 9201 9202 9203 Fax from PC 126 ...
Page 127: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Print ...
Page 147: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Workflow Scanning ...
Page 177: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 E mail ...
Page 196: ...Log In Out ColorQube 9201 9202 9203 E mail 196 ...
Page 197: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Reprint Saved Job ...
Page 207: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Internet Services ...
Page 217: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Paper and Media ...
Page 234: ...Storage and Handling ColorQube 9201 9202 9203 Paper and Media 234 ...
Page 235: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Machine and Job Status ...
Page 248: ...Machine Status ColorQube 9201 9202 9203 Machine and Job Status 248 ...
Page 249: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Administration and Accounting ...
Page 287: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 General Care and Troubleshooting ...
Page 307: ...Version 2 0 06 09 Xerox ColorQube 9201 9202 9203 Safety and Regulations ...
Page 331: ...Index ColorQube 9201 9202 9203 All Guides 331 ...