February 2013
2-168
ColorQube® 9303 Family
12E-171, 12F-171
Status Indicator RAPs
12E-171 Copy Damage in the HVF BM RAP
Use this RAP to identify and correct the causes of copy damage in the HVF BM.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Check the following:
•
Check the alignment between the IME and the HVF BM,
ADJ 12.1-171
.
•
Look for paper fragments in the HVF BM paper path. Paper fragments can move through
the IME and HVF BM paper path without causing a problem until they finally wedge them-
selves at some point. A likely place for a fragment of paper to be wedged is at the hole
punch assembly, where the top and bottom guides form the narrowest part of the paper
path.
•
Ensure that the exit diverter solenoid SOL12-225,
PL 12.120 Item 4
, energizes correctly
and has full movement.
•
Ensure that the hole punches park at the fully open position. If they protrude, even
slightly, a jam will occur in the narrow paper path of the hole punch. Refer to the
12-044-
00-171 to 12-047-00-171
Punch Head Position RAP.
•
Check that all the idler rolls in the HVF BM paper path are free to rotate, particularly those
on the jam clearance guides. Refer to
ADJ 4.1
Machine Lubrication.
•
Make sure that the jam clearance guides 5a, 5b and 5c close and latch correctly.
•
Check that the paper path ribs of the BM paper guide 6e,
PL 12.150 Item 7
and the upper
exit guide
PL 12.125 Item 8
are free of scores and nicks. Check also for contamination
and glue from label stock.
•
Make sure that the compiler carriage tampers move to the correct paper size.
•
Check that the paper size reported on the user interface corresponds to the actual paper
size loaded in the trays, refer to the
71B
Tray 1 and 2 Wrong Size Paper RAP.
•
Make sure that the BM tampers move to the correct paper size, refer to the
12-066-00-
171, 12-384-00-171, 12-419-00-171, 12-420-00-171
HVF BM Tamper Failure RAP.
•
Ensure that the BM paper guide,
PL 12.150 Item 7
, closes and latches correctly.
•
If heavy-weight paper is used, the paper can stop in the vertical transport and cause a
fault. The fault is caused when the vertical transport motor is over loaded. Check the posi-
tion of the jam clearance guides 5a, 5b and 5C. Check the vertical transport rolls and
bearings for contamination. If necessary remove and clean the drive shaft and the bear-
ings. If the problem continues then install a new transport motor,.
12F-171 Mis-Registration in Stapled and Unstapled Sets
RAP
Use this RAP to identify and correct the causes of mis-registration in stapled sets, resulting in
staples missing some sheets in the set, or poorly registered non-stapled sets.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to
GP 14
. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
A probable cause of mis-stapled or mis-compiled sheets is a defective paddle unit or ejector
assembly.
•
If output prints 2 to 100 in the compile area are not fully pulled back against the HVF back-
stops inspect the paddles of the paddle unit for physical signs of wear,
PL 12.115 Item 25
.
•
If output print 1 in the compile area is not fully pulled back against the HVF backstops
inspect the ejector paddle assembly for physical signs of wear,
PL 12.110 Item 22
.
A probable cause of mis-registration is the condition of the paper and/or damage such as, curl,
wrinkle, creases, dog ears, etc.
•
Curl, wrinkle and creases are probably caused in the IME, go to the
IQ 1
Image Quality
Entry RAP.
•
For other copy / print damage and dog ears, go to the
12E-171
Copy Damage in the HVF
BM RAP.
Check the following:
•
Check the alignment between the IME and the HVF BM,
ADJ 12.1-171
.
•
Turn over the paper stack in the tray in use.
•
Use a new ream of paper in the tray in use.
•
Paper type, especially recycled paper, can lead to registration problems. Try changing to
a different brand or type of paper.
•
Ensure that the guides in the paper trays are correctly set and reported on the UI for the
paper size loaded, refer to the
71B
Tray 1 and 2 Wrong Size Paper RAP.
•
Check that paper type is set correctly. If heavyweight paper is used but not set in the UI,
the compiler capacity can be exceeded.
•
Check for obstructions in the compiler.
•
Ensure the paddle roll mechanism in the eject housing operating correctly, refer to the
12-
024-00-171, 12-025-00-171
Paddle Roll Position RAP.
•
Make sure that the compiler carriage tampers move to the correct paper size.
•
Make sure that the BM tampers move to the correct paper size, refer to
12-066-00-171,
12-384-00-171, 12-419-00-171, 12-420-00-171
HVF BM Tamper Failure RAP.
Summary of Contents for ColorQube 9303 Series
Page 1: ...Xerox ColorQube 9303 Family Service Manual 708P90290 February 2013...
Page 4: ...February 2013 ii ColorQube 9303 Family Introduction...
Page 18: ...February 2013 1 2 ColorQube 9303 Family Service Call Procedures...
Page 92: ...February 2013 2 68 ColorQube 9303 Family 05F Status Indicator RAPs...
Page 104: ...February 2013 2 80 ColorQube 9303 Family 12 701 00 65 Status Indicator RAPs...
Page 200: ...February 2013 2 176 ColorQube 9303 Family 12N 171 Status Indicator RAPs...
Page 292: ...February 2013 2 268 ColorQube 9303 Family 16D Status Indicator RAPs...
Page 320: ...February 2013 2 296 ColorQube 9303 Family 42 504 00 42 505 00 Status Indicator RAPs...
Page 500: ...February 2013 2 476 ColorQube 9303 Family 94B Status Indicator RAPs...
Page 648: ...February 2013 3 2 ColorQube 9303 Family Image Quality...
Page 653: ...February 2013 3 7 ColorQube 9303 Family IQ 1 Image Quality Figure 1 IQ defects 1...
Page 654: ...February 2013 3 8 ColorQube 9303 Family IQ 1 Image Quality Figure 2 IQ defects 2...
Page 655: ...February 2013 3 9 ColorQube 9303 Family IQ 1 Image Quality Figure 3 IQ defects 3...
Page 656: ...February 2013 3 10 ColorQube 9303 Family IQ 1 Image Quality Figure 4 IQ defects 4...
Page 657: ...February 2013 3 11 ColorQube 9303 Family IQ 1 Image Quality Figure 5 IQ defects 5...
Page 658: ...February 2013 3 12 ColorQube 9303 Family IQ 1 Image Quality Figure 6 IQ defects 6...
Page 660: ...February 2013 3 14 ColorQube 9303 Family IQ 1 Image Quality Figure 9 IQ defects 9...
Page 661: ...February 2013 3 15 ColorQube 9303 Family IQ 1 Image Quality Figure 10 IQ defects 10...
Page 662: ...February 2013 3 16 ColorQube 9303 Family IQ 1 Image Quality Figure 11 IQ defects 11...
Page 663: ...February 2013 3 17 ColorQube 9303 Family IQ 1 Image Quality Figure 12 IQ defects 12...
Page 664: ...February 2013 3 18 ColorQube 9303 Family IQ 1 Image Quality Figure 13 IQ defects 13...
Page 728: ...February 2013 3 82 ColorQube 9303 Family IQ 29 IQ 30 Image Quality...
Page 736: ...February 2013 3 90 ColorQube 9303 Family TP 15 Image Quality Figure 2 Media path test pages...
Page 758: ...February 2013 3 112 ColorQube 9303 Family IQS 7 IQS 8 Image Quality...
Page 778: ...February 2013 4 20 ColorQube 9303 Family REP 1 9 Repairs Adjustments...
Page 794: ...February 2013 4 36 ColorQube 9303 Family REP 3 10 Repairs Adjustments...
Page 1144: ...February 2013 4 386 ColorQube 9303 Family REP 94 1 Repairs Adjustments...
Page 1176: ...February 2013 4 418 ColorQube 9303 Family ADJ 62 3 ADJ 62 4 Repairs Adjustments...
Page 1182: ...February 2013 4 424 ColorQube 9303 Family ADJ 75 3 Repairs Adjustments...
Page 1184: ...February 2013 4 426 ColorQube 9303 Family ADJ 82 1 Repairs Adjustments...
Page 1186: ...February 2013 4 428 ColorQube 9303 Family ADJ 91 1 Repairs Adjustments...
Page 1552: ...February 2013 6 260 ColorQube 9303 Family dC140 General Procedures Information...
Page 1576: ...February 2013 6 284 ColorQube 9303 Family dC640 General Procedures Information...
Page 1578: ...February 2013 6 286 ColorQube 9303 Family dC708 dC715 General Procedures Information...
Page 1600: ...February 2013 7 2 ColorQube 9303 Family Wiring Data...
Page 1696: ...February 2013 8 2 ColorQube 9303 Family Principles of Operation...
Page 1808: ...February 2013 8 114 ColorQube 9303 Family Principles of Operation...
Page 1809: ...XEROX EUROPE...
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