February 2013
2-546
ColorQube® 9303 Family
OF 4a
Status Indicator RAPs
12-765-00 Incompatible or unknown
finisher detected. Check
finisher compatibility
The IME interface indicates
that the finisher is incompati-
ble / unknown.
Switch the machine
off then on,
GP 14
.
Check the finisher
communication lead.
If the problem per-
sists, perform the
12-
762-00-110, 12-764-
00-110, 12-765-00-
110
RAP for LCSS.
12-762-00-171, 12-
764-00-171, 12-765-
00-171
RAP for HVF
12-901-00 Unable to staple. Check
for obstructions in the out-
put trays
The finisher is in degraded
mode, unable to staple
Switch the machine
off then on,
GP 14
. If
the problem persists,
perform
12F-171
RAP
12-902-00 Finisher main tray out of
service. Check for
obstructions in the main
tray
The finisher is in degraded
mode, stacker tray is out of
service.
Switch the machine
off then on,
GP 14
.
Check for obstruc-
tions in the tray
12-906-00 Finisher main tray out of
service. Check for
obstructions in the main
tray
The finisher main tray is out of
service, tray home fault
Switch the machine
off then on,
GP 14
.
Check for obstruc-
tions in the tray
12-908-00 Hole punching is unavail-
able. Check for obstruc-
tions in the hole puncher
The finisher hole punch head
motor has failed
Clear the paper jam.
Switch the machine
off then on,
GP 14
. If
the problem persists,
perform the
12-043-
00-110, 12-046-00-
110
RAP for LCSS
12-909-00 All output trays are
unavailable. Check for
obstructions in the finisher
Status raised based upon the
report capabilities from the
finisher
Clear any obstruc-
tions or paper jam.
Switch the machine
off then on,
GP 14
. If
the problem persists,
perform the
12-462-
00-110
RAP for LCSS
12-913-00 Booklet making is unavail-
able. Check for obstruc-
tions in the BM
Back stop motor fails to move
or not home
Clear the paper jam.
Switch the machine
off then on,
GP 14
. If
the problem persists,
perform the
12-065-
00-171, 12-383-00-
171
HVF BM Back-
stop Motor Fault RAP
Table 7 Chain 12 Status codes
Status
Code
UI Message
Reason for Message
Reference / Action
12-921-00 Stapling not available.
Call for assistance.
The stapler position sensor
indicates the stapler module
is not closed in initialization
Close the BM stapler
module. If the prob-
lem persists, perform
the
12-063-00-171,
12-411-00-171
RAP
for staple unit 1, and
12-403-00-171, 12-
413-00-171, 12-414-
00-171
RAP for staple
unit 2
12-943-00 Booklet making and tri-
folding are unavailable.
Check for obstructions
Booklet making or tri-folding
capability degraded
Check for obstruc-
tions in the HVF BM
and the tri-folder.
Check that the HVF
BM and tri-folder
interlocks are made.
Switch the machine
off then on,
GP 14
.
Check the current
fault codes list for
HVF BM or tri-folder
faults and perform the
appropriate RAP
12-944-00 Tray 6 (Inserter) is
unavailable. Check for
obstructions in the
Inserter
Inserter capability degraded
Check for obstruc-
tions in the inserter. If
the problem persists,
perform the
12-191-
00-171, 12-193-00-
171, 12-194-00-171,
12-196-00-171
RAP
and
12J-171
RAP
12-945-00 All main stacker trays
unavailable. Power off
then on and notify system
administrator
All trays have degraded capa-
bility, except booklet maker
Check for obstruc-
tions in the buffer,
stacker and top tray
areas. Switch the
machine off then on,
GP 14
. Check the cur-
rent fault codes list for
faults in the buffer,
stacker and top tray
areas and perform the
appropriate RAP
Table 7 Chain 12 Status codes
Status
Code
UI Message
Reason for Message
Reference / Action
Summary of Contents for ColorQube 9303 Series
Page 1: ...Xerox ColorQube 9303 Family Service Manual 708P90290 February 2013...
Page 4: ...February 2013 ii ColorQube 9303 Family Introduction...
Page 18: ...February 2013 1 2 ColorQube 9303 Family Service Call Procedures...
Page 92: ...February 2013 2 68 ColorQube 9303 Family 05F Status Indicator RAPs...
Page 104: ...February 2013 2 80 ColorQube 9303 Family 12 701 00 65 Status Indicator RAPs...
Page 200: ...February 2013 2 176 ColorQube 9303 Family 12N 171 Status Indicator RAPs...
Page 292: ...February 2013 2 268 ColorQube 9303 Family 16D Status Indicator RAPs...
Page 320: ...February 2013 2 296 ColorQube 9303 Family 42 504 00 42 505 00 Status Indicator RAPs...
Page 500: ...February 2013 2 476 ColorQube 9303 Family 94B Status Indicator RAPs...
Page 648: ...February 2013 3 2 ColorQube 9303 Family Image Quality...
Page 653: ...February 2013 3 7 ColorQube 9303 Family IQ 1 Image Quality Figure 1 IQ defects 1...
Page 654: ...February 2013 3 8 ColorQube 9303 Family IQ 1 Image Quality Figure 2 IQ defects 2...
Page 655: ...February 2013 3 9 ColorQube 9303 Family IQ 1 Image Quality Figure 3 IQ defects 3...
Page 656: ...February 2013 3 10 ColorQube 9303 Family IQ 1 Image Quality Figure 4 IQ defects 4...
Page 657: ...February 2013 3 11 ColorQube 9303 Family IQ 1 Image Quality Figure 5 IQ defects 5...
Page 658: ...February 2013 3 12 ColorQube 9303 Family IQ 1 Image Quality Figure 6 IQ defects 6...
Page 660: ...February 2013 3 14 ColorQube 9303 Family IQ 1 Image Quality Figure 9 IQ defects 9...
Page 661: ...February 2013 3 15 ColorQube 9303 Family IQ 1 Image Quality Figure 10 IQ defects 10...
Page 662: ...February 2013 3 16 ColorQube 9303 Family IQ 1 Image Quality Figure 11 IQ defects 11...
Page 663: ...February 2013 3 17 ColorQube 9303 Family IQ 1 Image Quality Figure 12 IQ defects 12...
Page 664: ...February 2013 3 18 ColorQube 9303 Family IQ 1 Image Quality Figure 13 IQ defects 13...
Page 728: ...February 2013 3 82 ColorQube 9303 Family IQ 29 IQ 30 Image Quality...
Page 736: ...February 2013 3 90 ColorQube 9303 Family TP 15 Image Quality Figure 2 Media path test pages...
Page 758: ...February 2013 3 112 ColorQube 9303 Family IQS 7 IQS 8 Image Quality...
Page 778: ...February 2013 4 20 ColorQube 9303 Family REP 1 9 Repairs Adjustments...
Page 794: ...February 2013 4 36 ColorQube 9303 Family REP 3 10 Repairs Adjustments...
Page 1144: ...February 2013 4 386 ColorQube 9303 Family REP 94 1 Repairs Adjustments...
Page 1176: ...February 2013 4 418 ColorQube 9303 Family ADJ 62 3 ADJ 62 4 Repairs Adjustments...
Page 1182: ...February 2013 4 424 ColorQube 9303 Family ADJ 75 3 Repairs Adjustments...
Page 1184: ...February 2013 4 426 ColorQube 9303 Family ADJ 82 1 Repairs Adjustments...
Page 1186: ...February 2013 4 428 ColorQube 9303 Family ADJ 91 1 Repairs Adjustments...
Page 1552: ...February 2013 6 260 ColorQube 9303 Family dC140 General Procedures Information...
Page 1576: ...February 2013 6 284 ColorQube 9303 Family dC640 General Procedures Information...
Page 1578: ...February 2013 6 286 ColorQube 9303 Family dC708 dC715 General Procedures Information...
Page 1600: ...February 2013 7 2 ColorQube 9303 Family Wiring Data...
Page 1696: ...February 2013 8 2 ColorQube 9303 Family Principles of Operation...
Page 1808: ...February 2013 8 114 ColorQube 9303 Family Principles of Operation...
Page 1809: ...XEROX EUROPE...
Page 1810: ...XEROX EUROPE...
Page 1811: ...XEROX EUROPE...
Page 1812: ...XEROX EUROPE...