February 2013
3-4
ColorQube® 9303 Family
IQ 1
Image Quality
Y
N
Go to
IQ 27
Unacceptable Received Fax Image Quality RAP.
Refer to
Table 1
. Go to the relevant image quality RAP.
Make 3 copies of the colour bands test page,
TP 26
from the document glass. The copies are
good.
Y
N
Check the image quality defect. The defect on the copies is identical.
Y
N
Refer to
Table 1
. Go to the relevant image quality RAP.
Go to the
IQ 29
DADH, Document Glass and Scanner RAP.
Use the DADH to make copies of the initial test pages,
TP 1
. The copies are good.
Y
N
Go to
IQ 29
DADH, Document Glass and Scanner RAP.
If possible, use the customer document to make a copy from the document glass or DADH, at
100% magnification. Make another copy at a different magnification setting. Compare the cop-
ies. The defect is on the same part of the image.
Y
N
Refer to
Table 1
. Go to the relevant image quality RAP.
Perform
ADJ 62.1
Optics Cleaning Procedure.
Image Quality Symptoms
Table 1 Image Quality Symptoms
Term
Description
IQ RAP
Test Pages
Adhesion
Ink flakes can easily be brushed off from the paper. Ink may have a raised spotty texture.
IQ 20
,
IQ 26
TP 1
Background on copies
Undesirable ink dots on the copy. Uniform darkening across all the non-imaged (white) areas. The ink deposits are localized or
may cover the entire copy. Depending on background density, background is referred to as low, medium, high, or very high.
Background may occur in all colors, single colors, or any combination of single colors.
IQ 29
TP 9 (
TP 2
to TP 10
)
Banding in process direction
A light to dark relative variation in print density within a (near) uniform color across the print. May occur as a wide band or local-
ized band in the process direction.
•
If the defect matches any in
Figure 1
or
Figure 2
, go to the
IQ 13
All Colours Uneven RAP.
•
If the defect matches any in
Figure 3
or
Figure 4
, go to the
IQ 14
Some Colours Uneven RAP.
IQ 13
,
IQ 14
TP 11
Black print
A print that is completely black or grey all over, but has no visible image of the original document. See digital defects.
-
TP 1
Blank print
See partial images/missing images.
-
-
Blocking
Blocking can occur where ink from one print is deposited on the back of another when prints are allowed to accumulate in a
stack in the output tray. The combination of pressure from the weight of the media and ambient heat may cause partial transfer
of the image to the next print in the stack. Blocking is aggravated by abrasion, vibration, or storage under a large stack of prints
(compression). See also residual image.
IQ 30
-
Blurred image on copies
Image on copies is blurred.
IQ 3
TP 1
Blurred image on print
See jagged lines, jagged text or digital defects.
Blurry lines
See jagged lines.
-
-
Blurry text
See jagged text.
-
-
Contamination
See debris.
-
-
Copy damage
Creases, curls, cuts, folds, wrinkles, or embossed marks on the print. Also see wrinkling.
IQ 2
,
IQ 24
N/A
Debris
Ink or other fragments easily wiped from the print which are not adhered to the paper.
IQ 11
TP 9 (
TP 2
to TP 10
)
Deletions
Areas of the image missing from the print in the form of:
•
Process direction deletions. If the defect matches any in
Figure 5
or
Figure 6
, go to the
IQ 9
Line Deletions in the Process
Direction RAP.
•
Spot deletions. If the defect matches
Figure 7
, go to the
IQ 22
Repeating Spot Deletions RAP.
•
White spots or a grainy appearance. If the defect matches
Figure 8
, go to the
IQ 6
Missing Ink or Grainy Output RAP.
•
White spots are areas of missing ink caused by poor ink adhesion, see adhesion.
IQ 9
,
IQ 22
,
IQ 6
TP 1
, TP 9
(
TP 2 to TP
10
)
Digital defects
Image is stretched, geometrically relocated, progressively distorted, scrambled, precisely blurred, or colors are geometrically
displaced or switched. Go to the
92-581-00
Image Transfer Error RAP.
N/A
N/A
A
B
B
Summary of Contents for ColorQube 9303 Series
Page 1: ...Xerox ColorQube 9303 Family Service Manual 708P90290 February 2013...
Page 4: ...February 2013 ii ColorQube 9303 Family Introduction...
Page 18: ...February 2013 1 2 ColorQube 9303 Family Service Call Procedures...
Page 92: ...February 2013 2 68 ColorQube 9303 Family 05F Status Indicator RAPs...
Page 104: ...February 2013 2 80 ColorQube 9303 Family 12 701 00 65 Status Indicator RAPs...
Page 200: ...February 2013 2 176 ColorQube 9303 Family 12N 171 Status Indicator RAPs...
Page 292: ...February 2013 2 268 ColorQube 9303 Family 16D Status Indicator RAPs...
Page 320: ...February 2013 2 296 ColorQube 9303 Family 42 504 00 42 505 00 Status Indicator RAPs...
Page 500: ...February 2013 2 476 ColorQube 9303 Family 94B Status Indicator RAPs...
Page 648: ...February 2013 3 2 ColorQube 9303 Family Image Quality...
Page 653: ...February 2013 3 7 ColorQube 9303 Family IQ 1 Image Quality Figure 1 IQ defects 1...
Page 654: ...February 2013 3 8 ColorQube 9303 Family IQ 1 Image Quality Figure 2 IQ defects 2...
Page 655: ...February 2013 3 9 ColorQube 9303 Family IQ 1 Image Quality Figure 3 IQ defects 3...
Page 656: ...February 2013 3 10 ColorQube 9303 Family IQ 1 Image Quality Figure 4 IQ defects 4...
Page 657: ...February 2013 3 11 ColorQube 9303 Family IQ 1 Image Quality Figure 5 IQ defects 5...
Page 658: ...February 2013 3 12 ColorQube 9303 Family IQ 1 Image Quality Figure 6 IQ defects 6...
Page 660: ...February 2013 3 14 ColorQube 9303 Family IQ 1 Image Quality Figure 9 IQ defects 9...
Page 661: ...February 2013 3 15 ColorQube 9303 Family IQ 1 Image Quality Figure 10 IQ defects 10...
Page 662: ...February 2013 3 16 ColorQube 9303 Family IQ 1 Image Quality Figure 11 IQ defects 11...
Page 663: ...February 2013 3 17 ColorQube 9303 Family IQ 1 Image Quality Figure 12 IQ defects 12...
Page 664: ...February 2013 3 18 ColorQube 9303 Family IQ 1 Image Quality Figure 13 IQ defects 13...
Page 728: ...February 2013 3 82 ColorQube 9303 Family IQ 29 IQ 30 Image Quality...
Page 736: ...February 2013 3 90 ColorQube 9303 Family TP 15 Image Quality Figure 2 Media path test pages...
Page 758: ...February 2013 3 112 ColorQube 9303 Family IQS 7 IQS 8 Image Quality...
Page 778: ...February 2013 4 20 ColorQube 9303 Family REP 1 9 Repairs Adjustments...
Page 794: ...February 2013 4 36 ColorQube 9303 Family REP 3 10 Repairs Adjustments...
Page 1144: ...February 2013 4 386 ColorQube 9303 Family REP 94 1 Repairs Adjustments...
Page 1176: ...February 2013 4 418 ColorQube 9303 Family ADJ 62 3 ADJ 62 4 Repairs Adjustments...
Page 1182: ...February 2013 4 424 ColorQube 9303 Family ADJ 75 3 Repairs Adjustments...
Page 1184: ...February 2013 4 426 ColorQube 9303 Family ADJ 82 1 Repairs Adjustments...
Page 1186: ...February 2013 4 428 ColorQube 9303 Family ADJ 91 1 Repairs Adjustments...
Page 1552: ...February 2013 6 260 ColorQube 9303 Family dC140 General Procedures Information...
Page 1576: ...February 2013 6 284 ColorQube 9303 Family dC640 General Procedures Information...
Page 1578: ...February 2013 6 286 ColorQube 9303 Family dC708 dC715 General Procedures Information...
Page 1600: ...February 2013 7 2 ColorQube 9303 Family Wiring Data...
Page 1696: ...February 2013 8 2 ColorQube 9303 Family Principles of Operation...
Page 1808: ...February 2013 8 114 ColorQube 9303 Family Principles of Operation...
Page 1809: ...XEROX EUROPE...
Page 1810: ...XEROX EUROPE...
Page 1811: ...XEROX EUROPE...
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