11 Problem Solving
180
Xerox CopyCentre/WorkCentre 118 User Guide
Symptom
Recommendation
The machine will not power on.
• Check the power cord.
• Check that the power switch is pressed to
the <I> position.
• Check that the AC outlet is supplying
voltage. Connect another appliance to the
outlet to verify the voltage supply.
• Check that the <RESET> button on the
right-hand side of the machine is not in the
tripped (popped up) position. Push the
button to reset.
The error indicator illuminates.
• Check whether a message is displayed on
the screen. If a message is displayed,
follow the instructions. If not, select [Error
Information] on the [Machine Status]
screen after pressing the <Machine
Status> button on the control panel, and
check the contents displayed on the
screen.
The machine makes a squealing noise after it
powers off.
• Between 3 to 5 minutes after powering off,
the machine may make a squealing noise.
This is not cause for concern, since
various components within the machine
are still powering off.
The document will not feed through the
document feeder.
• Check that the document feeder is not
overloaded. The document feeder can
hold a maximum of 50 sheets.
• Check that the document is fully inserted
into the document feeder.
• Using a lint-free cloth, lightly wipe the
platen cushion on the underside of the
platen cover.
• Set the documents, and then check that
the side guides are not too tight.
The machine does not display one of the
paper trays as one of the Paper Supply
selections.
• Check that no paper trays are open. If a
tray is ajar, the machine cannot sense its
connection.
• Open and close each paper tray. If this
does not rectify the problem, then power
the machine off and then on.
The machine does not accept documents into
memory.
• Check with the Key Operator about
available memory.
• If the memory is almost full, print and
delete unnecessary files.
Summary of Contents for Copycentre C118
Page 1: ...C118 M118 M118i WorkCentre CopyCentre User Guide 701P42721_EN...
Page 10: ...10 Xerox CopyCentre WorkCentre 118 User Guide...
Page 30: ...1 Before Using the Machine 30 Xerox CopyCentre WorkCentre 118 User Guide...
Page 82: ...4 Fax 82 Xerox CopyCentre WorkCentre 118 User Guide...
Page 116: ...7 CentreWare Internet Services 116 Xerox CopyCentre WorkCentre 118 User Guide...
Page 124: ...8 Paper and Other Media 124 Xerox CopyCentre WorkCentre 118 User Guide...
Page 164: ...9 Setups 164 Xerox CopyCentre WorkCentre 118 User Guide...
Page 196: ...11 Problem Solving 196 Xerox CopyCentre WorkCentre 118 User Guide...
Page 212: ...12 Specifications 212 Xerox CopyCentre WorkCentre 118 User Guide...
Page 224: ...14 Glossary 224 Xerox CopyCentre WorkCentre 118 User Guide...
Page 230: ...15 Index 230 Xerox CopyCentre WorkCentre 118 Quick Reference Guide...