Xerox Copycentre C118, System Administration Manual

Page 1: ...C118 M118 M118i WorkCentre CopyCentre System Administration Guide 701P42722_EN...

Page 2: ...from the software programs which are displayed on the screen such as icons screen displays looks etc Xerox The Document Company the digital X and all Xerox products mentioned in this publication are t...

Page 3: ...omponents 13 Power On Off 14 Powering On 14 Powering Off 14 Cabling 15 Interface Ports 15 Modes 16 Copy 16 Fax 17 E mail 17 Log In Out 17 Job Status 18 Machine Status 19 System Controls 25 System Sett...

Page 4: ...UX 48 SunOS 50 Printer Status 52 Solaris HP UX 52 SunOS 53 C Option 54 5 EtherTalk 59 Information Checklist 59 EtherTalk Environments 60 EtherTalk Installation 60 Installation Procedure 60 Network Co...

Page 5: ...nstallation 78 Installation Procedure 78 Parallel Port Communication Setup 78 Workstation Setup 79 Test Print 79 9 USB Port 81 Information Checklist 81 USB Port Environment 82 USB Port Installation 82...

Page 6: ...IP 99 LPD 100 SNMP 101 IPP 101 Port9100 102 UPnP 102 E mail 103 HTTP 104 12 E mail 105 E mail Overview 105 Scan to E mail 105 Mail Notice Service 105 Information Checklist 105 E mail Environments 106...

Page 7: ...of Contents Xerox CopyCentre WorkCentre 118 System Administration Guide 7 Problem using CentreWare Internet Services 125 Problem using Mail Notice Service 127 14 Glossary 129 Terms Defined 129 15 Inde...

Page 8: ...8 Xerox CopyCentre WorkCentre 118 System Administration Guide...

Page 9: ...act our experts at the Xerox Welcome Center A local representative telephone number may have been provided when the product was installed For convenience and future reference please record the telepho...

Page 10: ...t the top and bottom of the paper facing the front and back of the document feeder When loading paper long edge feed into a paper tray place the paper with one of the long edges on the left hand side...

Page 11: ...nical damage as a result of an action For example CAUTION Do not connect the network cable to the machine until instructed to do so Notes Notes are statements that provide additional information For e...

Page 12: ...1 Before Using the Machine 12 Xerox CopyCentre WorkCentre 118 System Administration Guide...

Page 13: ...ifying the Machine Components This machine is a digital device capable of being used for copying faxing printing and scanning The following diagram shows the standard components of the machine There a...

Page 14: ...make copies about 25 seconds after the power is switched on 1 Press the power switch to the I position NOTE If the machine does not start up check that the RESET button on the side of the machine is i...

Page 15: ...tion when the optional PostScript Kit is installed Parallel IEEE1284 Host Connection One parallel interface is provided for the print use as standard on the machine which enables direct connection to...

Page 16: ...Status buttons on the machine Copy Use this button to access the Copy function which is used to make copies The Copy mode contains three screens which provide access to the many Copy features Feature...

Page 17: ...e and 2 Sided Originals are available to support all of your e mail requirements 1 Press the E mail button on the control panel 2 Press the I or J button to switch between screens 3 To exit the E mail...

Page 18: ...s screen Use the Select button on the control panel to select a job If there is no job in progress the following message displays No Active Jobs Stop Delete Stops the job in progress and deletes it fr...

Page 19: ...the status of faults 1 Press the Machine Status button on the control panel Press the Machine Status button at any time to exit The following icons show the status of print job or consumables Shows th...

Page 20: ...levels Drum Cartridge Displays the remains of the drum cartridge with three levels Report List Non print Jobs This screen allows you to print various reports and lists for each non print jobs 1 Select...

Page 21: ...list of registered mailboxes Prints out the box names and F Code etc in numerical order of box number Bulletin Board List Prints out a report as a list of registered bulletin boards The list shows ti...

Page 22: ...of the machine such as hardware configuration and network information Print this report to check whether optional accessories have been correctly installed Fonts List Prints a list of the resident fon...

Page 23: ...the Machine Status screen using the Select button 2 Press the Enter button On line Sets the printer mode to online Off line Sets the printer mode to offline When offline the machine cannot receive dat...

Page 24: ...ng edge or Flip on short edge Font Specify the font used Symbol Set Specify the font symbols Font Size Specify the font size You can specify a value between 4 00 and 50 00 in increments of 0 25 Font P...

Page 25: ...press of the Select button moves you up one option 6 I J Use these buttons to switch between screens You can also use them to move the cursor in the entry field 7 Dial Pause Enters a pause in a telep...

Page 26: ...20 Exit Returns to the previous screen without acquiring any changed settings or entered values 21 Collated Provides a quick way of using the sort feature 22 Orig Type Provides a quick way of selecti...

Page 27: ...sword to a more secure one For further assistance refer to Change Password in the Setups Chapter of the User Guide or contact your Xerox Welcome Center Follow these steps to change the default setting...

Page 28: ...the Select button 6 Press the Enter button Auto Detects transmission speed automatically at power on and adjusts itself accordingly 100BASE TX Sets the transmission speed to 100 Mbps 10BASE T Sets th...

Page 29: ...53 Helvetica Bold Oblique 13 Antique Olive Italic 54 CourierPS 14 Antique Olive Bold 55 CourierPS Oblique 15 CG Omega 56 CourierPS Bold 16 CG Omega Italic 57 CourierPS Bold Oblique 17 CG Omega Bold 58...

Page 30: ...Arial Italic 77 ITC Avant Garde Demi 37 Arial Bold 78 ITC Avant Garde Demi Oblique 38 Arial Bold Italic 79 ITC Zapf Chancery Medium Italic 39 Times New 80 ITC Zapf Dingbats 40 Times New Italic Value D...

Page 31: ...U 501 PI FONT Pi Font 1U 53 LEGAL Legal 1E 37 ISO 4 ISO 4 United Kingdom 0U 21 ISO 6 ISO 6 ASCII 0S 19 ISO 11 ISO 11 Swedish names 0I 9 ISO 15 ISO 15 Italian 2S 83 ISO 17 ISO 17 Spanish 1G 39 ISO 21 I...

Page 32: ...2 Product Overview 32 Xerox CopyCentre WorkCentre 118 System Administration Guide...

Page 33: ...have been performed If problems arise during the machine installation refer to Problem Solving chapter for assistance CAUTION Do not connect the network cable to the machine until instructed to do so...

Page 34: ...2000 NOTE When using the LPD port by Novell Distributed Print Services NDPS activate the LPD port on the machine and set the IP address IPX SPX frame types The machine supports the following Ethernet...

Page 35: ...set up the network communication parameters of the machine At the machine perform these steps NOTE Keep the SNMP port enabled while you use the machine on the TCP IP network NOTE CentreWare Internet...

Page 36: ...Service WINS server If you selected Manual in step 4 use the following steps to enter the IP address If you selected other than Manual press the Login Out button and then go to Workstation Setup on pa...

Page 37: ...er Type set as Parallel Parallel Setting set as Auto For NetWare 5 only NWADMIN is available for use Workstation Setup Install the print driver on the NetWare client computer Refer to the HTML documen...

Page 38: ...3 NetWare 38 Xerox CopyCentre WorkCentre 118 System Administration Guide...

Page 39: ...SunOS page 53 C Option page 54 Information Checklist Before installing the UNIX TCP IP features on the machine make sure that the following items are available or have been performed Item By An exist...

Page 40: ...once before output It also supports non spool mode this is where print jobs are output sequentially without spooling Target computers The target computers are as follows Workstation or personal compu...

Page 41: ...tton 6 Press the Enter button on the Network Port screen 7 Select TCP IP Settings by selecting T or S and then press the Enter button 8 Select Get IP Address by selecting T or S and then press the Ent...

Page 42: ...station OS for Solaris SunOS and HP UX workstations Refer to the relevant instructions below Solaris page 44 SunOS page 44 HP UX page 46 Print language mode logical printer A printer name for logical...

Page 43: ...each If two or more kinds of languages modes are set the workstation may display the same job number for some query lpq NOTE To print an ASCII format PostScript file specify PSASC for data processing...

Page 44: ...vity to the machine by using a UNIX command such as ping as shown in the following example ping PrinterName PrinterName is alive NOTE The remote queue name must be set to lp to spool jobs to the machi...

Page 45: ...o lp the default printer 4 mx 0 is the indicator that there is no limit on the document size 5 sd is the path of the queue for the machine 6 lf is the error log file name 4 The machine can be designat...

Page 46: ...w to manually enter command strings 1 Open a command window on the desktop From the command prompt enter the information below Remember that UNIX commands are case sensitive 1 Type su to access the su...

Page 47: ...e of the print queue being created The Remote System Name is the PrinterName for the machine from the etc hosts file The Remote Printer Name must be set to lp to spool jobs to the machine 4 Enable Rem...

Page 48: ...tion If this option is omitted the default printer lp will be used n number of copies This option specifies the number of copies If one lp command is issued to print multiple files the number of copie...

Page 49: ...he print data to be deleted These numbers can be checked by issuing an lpstat command This option is only valid in the spool mode NOTE Print data which consists of multiple files sent in one print ins...

Page 50: ...sing the PostScript language use the C option to specify the form of output This option is valid in the spool mode In the non spool mode the client must be a Windows NT machine to use this option NOTE...

Page 51: ...s option is invalid in the non spool mode User name is only valid when you log in as a superuser When this option is taken all the print data you specify will be deleted This option is invalid in the...

Page 52: ...ions does not affect the outcome To use more than one argument at the same time separate them by commas and enclose all the arguments with E g lpstat u user1 user2 user3 o printer name This option dis...

Page 53: ...ion is omitted the default printer lp will be used l This option displays information about the workstation which is sending the print instruction in long format User name This option displays informa...

Page 54: ...t be guaranteed to work Also when specifying the PostScript logical printer as a default printer on UNIX it is recommended not to use the C option Function The following items can be set up using the...

Page 55: ...t languages the specification may be invalid Selecting a paper output tray The following parameters can be specified Selecting a paper type The following parameters can be specified B5 b5 Selects the...

Page 56: ...ond paper PRC prc Selects recycled paper Parameter Description DUP dup Double sided printing as follows TUMBLE tumble Double sided printing as follows SIMP simp Single sided printing Parameter Descrip...

Page 57: ...ble sided printing on A5 148 210 mm 5 8 8 3 inches paper and long edge binding A5T a5t Double sided printing on A5 148 210 mm 5 8 8 3 inches paper and short edge binding B5D b5d Double sided printing...

Page 58: ...cify the output format To specify multiple parameters separate them with For example to print a file named file1 two sided on A4 210 297mm 8 3 11 7inches on printer fxPS enter the following command lp...

Page 59: ...hine installation refer to the Problem Solving chapter for assistance CAUTION Do not connect the network cable to the machine until instructed to do so Item By An existing operational EtherTalk networ...

Page 60: ...ee stages required to install the machine on an EtherTalk network Network Communication Setup This requires the machine to be set up for EtherTalk Workstation Setup Install the print driver Adobe PS f...

Page 61: ...d then press the Enter button 4 Select DHCP Autonet DHCP BOOTP RARP or Manual by selecting T or S and then press the Enter button NOTE Use the DHCP server together with the Windows Internet Name Servi...

Page 62: ...ript User Guide Test Print To make sure that the machine has been installed on the network correctly a test print should be submitted from a client workstation Perform the following steps 1 Open a sam...

Page 63: ...lation procedures make sure that the following items are available or have been performed If problems are encountered during the installation refer to Problem Solving chapter for assistance CAUTION Do...

Page 64: ...set up the IP address on the machine and the computer if you are using TCP IP NOTE Windows XP Windows Server 2003 does not support NetBEUI NOTE You can make SMB settings through CentreWare Internet Se...

Page 65: ...er Test Print A print job should be submitted to make sure that the machine has been installed and configured correctly Network Communication Setup This procedure is used to set up the network communi...

Page 66: ...button 4 Select DHCP Autonet DHCP BOOTP RARP or Manual by selecting T or S and then press the Enter button NOTE Use the DHCP server together with the Windows Internet Name Service WINS server If you s...

Page 67: ...ML documentation in CentreWare Utilities CD ROM Test Print Make sure that the machine has been installed on the network correctly by submitting a test print from a client workstation Perform the follo...

Page 68: ...nual 2 Double click the admintool folder 3 For Windows 95 Windows 98 Windows Me enter the password SMB Administrator Password only For Windows NT 4 0 Windows 2000 Windows XP enter the user name SMB Ad...

Page 69: ...of NetBEUI protocol On Off On TCP IP Activation of TCP IP protocol On Off On Spool Activation of spool function Select from Disk Memory and Off If Disk is selected but not recognized Memory will be u...

Page 70: ...CP On Off On Get WINS DHCP Activation of WINS DHCP Yes No Yes IP Address Set the IP address 0 0 0 0 Subnet Mask Set the subnet mask 0 0 0 0 Gateway Address Set the gateway address 0 0 0 0 WINS Primary...

Page 71: ...make sure that the following items are available or have been performed If problems are encountered during machine setup refer to Problem Solving chapter for assistance CAUTION Do not connect the netw...

Page 72: ...he computers The transport protocol for LPD and Port9100 can be TCP IP You will also need to set up the IP address on the machine and the Windows computers NOTE Windows NT 4 0 does not support printin...

Page 73: ...etwork Communication Setup This section describes how to set up the network communication parameters of the machine At the machine perform these steps NOTE Keep the SNMP port enabled while you use the...

Page 74: ...e the following steps to enter the IP address If you selected other than Manual press the Login Out button and then go to Workstation Setup on page 75 1 Press the Exit button 2 Select IP Address by se...

Page 75: ...ovided with the optional PostScript Kit Test Print To make sure that the machine has been installed on the network correctly a test print should be submitted from a client workstation Perform the foll...

Page 76: ...7 TCP IP LPD or Port9100 76 Xerox CopyCentre WorkCentre 118 System Administration Guide...

Page 77: ...rt installation procedures make sure that the following items are available or have been performed NOTE The installation procedures will install the machine on the parallel port of the host workstatio...

Page 78: ...Windows NT 4 0 Windows 2000 Windows XP Windows Server 2003 Parallel Port Installation Follow these procedures to install and use the machine on the parallel port Installation Procedure There are thre...

Page 79: ...he Enter button Depending on your requirements change the following communication parameters on the machine Print Mode PJL Auto Eject Time Adobe Protocol Bi directional NOTE Adobe Protocol can be set...

Page 80: ...ine as the printer to which the document will be sent 3 Print the selecter document on the machine and verify that it prints correctly 4 Repeat the test for all workstations that will be sending jobs...

Page 81: ...rt installation procedures make sure that the following items are available or have been performed NOTE The installation procedures will install the machine on the USB port of the host workstation The...

Page 82: ...the queue in the machine to be printed Target computers The following computers support printing through the USB port Windows 2000 Windows XP Windows Server 2003 Mac OS X 10 2 x NOTE The optional Pos...

Page 83: ...n on the Network Port screen 6 Select USB by selecting T or S and then press the Enter button 7 Select Port Status by selecting T or S and then press the Enter button 8 Select Enable by selecting T or...

Page 84: ...form the following steps 1 Open a document on a workstation 2 Select the machine as the printer to which the document will be sent 3 Print the selected document on the machine and verify that it print...

Page 85: ...that the following items are available or have been performed If problems are encountered during the installation of the machine refer to Problem Solving chapter for assistance CAUTION Do not connect...

Page 86: ...ters The following computers support IPP NOTE For Internet printing from a Windows Me computer the IPP port should be installed For the IPP port installation see the Windows Me documentation IPP Insta...

Page 87: ...then select Confirm 5 Select Print Settings and then press the Enter button 6 Press the Enter button on the Network Port screen 7 Select IPP by selecting T or S and then press the Enter button 8 Sele...

Page 88: ...y address NOTE You can enter 000 128 192 224 240 248 252 254 or 255 into each section as the values for the subnet mask NOTE You cannot enter 127 254 or 255 into the first section of the format for th...

Page 89: ...re that the driver is installed on every workstation that will be sending jobs to the machine Repeat the test for all workstations that will be sending jobs to the machine The installation process is...

Page 90: ...10 IPP Internet Printing Protocol 90 Xerox CopyCentre WorkCentre 118 System Administration Guide...

Page 91: ...94 Using CentreWare Internet Services to Configure Settings on the Machine page 95 Ethernet page 95 Parallel page 96 USB page 96 EtherTalk page 97 SMB Microsoft Networking page 97 NetWare page 98 TCP...

Page 92: ...Internet Services will require an user name and password The default user name is admin and the default password is x admin A user will only be prompted for an admin name and password once in a singl...

Page 93: ...ocedure to set up the network communication parameters of the machine At the machine perform these steps First enable the Internet Services port 1 Connect the machine to the network 2 Press the Log In...

Page 94: ...Address by selecting T or S and then press the Enter button 3 Use the numeric keypad to enter the IP address in the format xxx xxx xxx xxx NOTE Press the J button to move to the next section Press th...

Page 95: ...o CentreWare Internet Services is encrypted enter https followed by the internet address instead of http Using CentreWare Internet Services to Configure Settings on the Machine This section provides t...

Page 96: ...llows you to configure the parallel port settings for the following options 1 At the CentreWare Internet Services home page for the machine select the Properties tab 2 In the Properties frame select t...

Page 97: ...available when the optional PostScript Kit is installed This page allows you to configure the EtherTalk settings 1 At the CentreWare Internet Services home page for the machine select the Properties t...

Page 98: ...roperties in the CentreWare Internet Services chapter of the User Guide 5 Select Apply New Settings to reflect the new setting 6 Enter the user ID and password then select OK NOTE The default user ID...

Page 99: ...ct the new setting 6 Enter the user ID and password then select OK NOTE The default user ID is admin and the default password is x admin 7 When the reboot message appears select Reboot TCP IP This pag...

Page 100: ...pears select Reboot LPD This page allows you to configure the LPD settings for the following options NOTE Some settings on this page will only be available after you reboot the machine from CentreWare...

Page 101: ...Community Name Trap Notification Key Operator NOTE For more information about the options refer to Properties in the CentreWare Internet Services chapter of the User Guide 5 Select Apply New Settings...

Page 102: ...select the plus symbol to the left of the Protocol Settings folder 3 Select Port9100 4 Set up the following options to be displayed in the frame Port Number TBCP Filter Only available when the option...

Page 103: ...ge for the machine select the Properties tab 2 In the Properties frame select the plus symbol to the left of the Protocol Settings folder 3 Select E mail 4 Set up the following options to be displayed...

Page 104: ...CentreWare Internet Services home page for the machine select the Properties tab 2 In the Properties frame select the plus symbol to the left of the Protocol Settings folder 3 Select HTTP 4 Set up th...

Page 105: ...atures These features are available when the optional Scan to Email Kit is installed Scan to E mail You can send the scanned documents as an E mail attachment to one or more E mail address destination...

Page 106: ...way address Subnet mask Machine host name Machine e mail account SMTP server address or SMTP server name POP3 server address or POP3 server name DNS server name if mail server names are used instead o...

Page 107: ...d to make sure that the machine has been installed and configured correctly Network Communications Setup Use this procedure to set up the network communication parameters of the machine At the machine...

Page 108: ...hat the DNS setting is correct if a POP3 server host name is used instead of the IP address The DNS setting can be accessed from Properties Protocol Settings TCP IP Max no of pages for Split Send POP...

Page 109: ...re sending an e mail notice to users whose IP addresses are not registered in the permitted addresses list Domain Reject Frequency Specifies the number of rejections before sending an e mail notice to...

Page 110: ...12 E mail 110 Xerox CopyCentre WorkCentre 118 System Administration Guide...

Page 111: ...eps to identify and solve the problem If the problem is not network related refer to the User Guide for corrective action 1 Resolve any local copier or fax problems first Perform the corrective action...

Page 112: ...hine to the frame type specified for the file server to be connected A control character or an equal sign was used in a printer name Check whether the machine is activated with the entered name Initia...

Page 113: ...achine can support Use NWADMIN or PCONSOLE to check whether the required print queue is assigned to the machine Re send the print job to the print queue assigned to the machine No slave file server is...

Page 114: ...ure Option x x 1 The connected server is set over the router when using TCP IP Check whether the router can use multi cast When the router cannot use multi cast install the NetWare5 server in the same...

Page 115: ...iguration is correct Use NWADMIN or PCONSOLE to set the following items Printer type Parallel Port LPT 1 Printer Location Auto Load Local The default machine name is invalid Print the System Settings...

Page 116: ...is specified for the job Confirmation 1 When printing under the CAPTURE NPRINT print job configuration use the SHOW option to check that the banner flag is not specified Action 1 When defining the CAP...

Page 117: ...ent computers page 118 When printing fails page 118 When the document cannot be deleted from the printer window page 119 Cause Confirmation Method Action The user is not registered in the Notify list...

Page 118: ...Use the PING command and check that a response is returned when specifying the IP address of the machine and that no response is returned when specifying the host name Check the WINS 1st server WINS 2...

Page 119: ...t job is displayed Wait for a while send a print request again Alternatively increase the Maximum Sessions in the SMB setting file config txt Then switch the power off and on Only the Key Operator Cau...

Page 120: ...tion 1 When the print data size exceeds the maximum receiving data size in one file divide the file into files smaller than the maximum then re send the print request Action 2 When the print data size...

Page 121: ...at of the print job does not match the print environment of the client print data sent from the client is in the binary notation Set the logical printer name to PSBIN to print a binary file in the Pos...

Page 122: ...er window and also select Port Settings on the Details tab Compare the IP addresses in the FX TCP IP DPU Port Setups and the System Settings List Enter the correct IP address in the IP address item of...

Page 123: ...he maximum receiving data size then send the print request again Action 2 When the print data size exceeds the maximum size in multiple files reduce the number of files to be printed at one time A fau...

Page 124: ...ation Method Action Cause Confirmation Method Action The name or the default name of the machine has been changed Check that the machine name has been changed in Chooser Change the name of the machine...

Page 125: ...hine displays in Chooser Install the print driver correctly If a print driver of a third party is used you may have unexpected results If garbled characters are still printed contact the Xerox Welcome...

Page 126: ...wait message is displayed Wait for a while as instructed If nothing happens click the Refresh Status button If this does not help check that the machine is working correctly The Refresh Status button...

Page 127: ...Services to check if the E mail address of the machine is set Set the E mail address of the machine Use CentreWare Internet Services to check if Mail Notice Service is activated Activate Mail Notice S...

Page 128: ...13 Problem Solving 128 Xerox CopyCentre WorkCentre 118 System Administration Guide...

Page 129: ...wires is used to receive data the second is used to transmit To guarantee proper signal timing 100BaseTX has a distance limit of approximately 100 meters per segment Based on the IEEE 802 3 standard S...

Page 130: ...ng the IEEE 802 standards for the physical and data link layers of local area networks following the ISO Open Systems Interconnection OSI model IP See TCP IP IP Address See TCP IP IPP An abbreviation...

Page 131: ...ewlett Packard machines PCONSOLE A NetWare utility that can be used to create configure monitor and manage queues in a NetWare server and to attach print servers to the queues PDF An abbreviation of P...

Page 132: ...are received in the correct order and that there are no errors Subnet Mask There are approximately 4 3 billion different addresses in the IP Address range of 000 000 000 000 to 255 255 255 255 These a...

Page 133: ...ngs 68 config txt 68 Information Checklist 63 Network Communication Setup 65 SMB Environments 64 SMB Installation 65 Test Print 67 Workstation Setup 67 N NetWare 33 Information Checklist 33 NetWare En...

Page 134: ...uick Reference Guide SunOS 44 Test Print 47 UNIX TCP IP Environments 40 Workstation Setup 42 USB Port 81 Information Checklist 81 Test Print 84 USB Port Communication Setup 83 USB Port Environment 82...