Quick Reference Guide
Page 11-5
T
roubleshooting
Troubleshooting Tips
For additional Troubleshooting information please refer to the Training and
Information CD (CD2), the System Administration CD (CD1) or www.xerox.com.
Power
The machine will not power on:
¾
Check to see that the machine is not in
Low Power Mode
as indicated by the
green light on the control panel.Touch the User Interface screen to re-activate.
¾
Press the ON/OFF button.
¾
Check to see if the power cord is correctly installed.
CAUTION: Use only the ON/OFF switch to re-boot your machine. Damage
may occur to your machine if power is removed by other means.
Document Handler
Documents will not feed through the Document
Handler
¾
Ensure that all staples or paper clips have been removed from the originals.
¾
Ensure the Document Handler is not overloaded. The Document Handler can
hold 70 sheets of 20lbpaper. Use
Build Job
if you have more originals than this.
¾
Check to see if the document set is fully inserted into the Document Handler.
¾
Ensure that the edge guides are adjusted to touch the sides of the originals.
¾
Ensure that the Document Feed Roll is installed correctly. Open the top cover
and push feed roll down into position
¾
Check for obstructions or paper debris in the Document Handler.
¾
Ensure that the Document Handler cover is closed.
¾
Check that the machine is Ready to Copy as indicated by a message on the
touch screen.
Summary of Contents for CopyCentre C165
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