Quick Reference Guide
Page 11-11
T
roubleshooting
Output does not reflect the selections made on the
Touch Screen
¾
Press
Clear All
between jobs.
¾
If a
Save
button displays on the touch screen, ensure
Save
is selected after
each selection.
Fax
The image is reduced on a transmission
¾
Confirm the original size of the documents. Documents may be reduced on the
available paper supply at the receiving fax machine.
The machine does not answer incoming calls
¾
Change the
Automatic Answer Delay
setting to 0 seconds. Refer to the Training
and Information CD (CD2) for further assistance.
The machine answers calls but does not accept
incoming data
¾
If the job contains several graphics, the machine may not have enough memory.
The machine will not answer if memory is low.
¾
Remove stored documents and jobs and wait for existing jobs to complete. This
will increase the available memory.
Fault Messages will not clear
¾
There may be occasions when a fault is cleared but the message will not clear.
Reboot your machine by powering OFF and ON using the ON/OFF switch at the
side of the machine.
CAUTION: Wait approximately 20 seconds before turning the machine back
ON. Any incomplete jobs in the queue will be lost.
CAUTION: Use only the ON/OFF switch to reboot your machine. Damage may
occur to your machine if power is removed by other means.
Summary of Contents for CopyCentre C165
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