Unable to import the scanned document into the computer
Causes and Actions
Yes/No
Symptoms
The printer is not powered on.
Cause
Yes
Unable to find scanner
If No, go to next symptom.
Turn the power on.
Action
If problem is not solved, go to next
Cause/Action.
The network cable is disconnected from the
computer.
Cause
Connect the network cable to the computer.
Action
If problem is not solved, go to next
Cause/Action.
The network cable is disconnected from the
machine.
Cause
Connect the network cable to the machine.
For information about network settings, refer to
the System Administration Guide.
Action
If problem is not solved, go to next
Cause/Action.
The Salutation port is not enabled.
Cause
Enable the Salutation port.
For information about network settings, refer to
the System Administration Guide.
Action
If problem is not solved, go to next
Cause/Action.
The network connection between the computer
and machine is abnormal.
Cause
Check with your system administrator.
Action
No Mailbox has been created.
Cause
Yes
Unable to open Mailbox
If No, go to next symptom.
Create a Mailbox.
Refer to “Local Disk/Mailbox” in the System
Administration Guide.
Action
If problem is not solved, go to next
Cause/Action.
Mailbox password forgotten.
Cause
Unable to verify password. Set the password to
Off, and then reset the password again.
Refer to “Local Disk/Mailbox” in the System
Administration Guide.
Action
15-47
Xerox
®
D95/D110/D125/D136 Copier/Printer
User Guide
Problem solving
Summary of Contents for D95
Page 1: ...Xerox D95 D110 D125 D136 Copier Printer User Guide Version 3 0 September 2013 701P33170...
Page 64: ...User Guide 4 26 Copy...
Page 94: ...User Guide 5 30 Scan...
Page 110: ...User Guide 6 16 Send from Folder...
Page 126: ...User Guide 10 2 Web Applications...
Page 144: ...User Guide 13 8 Machine Status...
Page 208: ...User Guide 15 50 Problem solving...
Page 218: ...User Guide 16 10 Specifications...
Page 230: ...User Guide 17 12 High Capacity Feeder HCF Trays 6 and 7 8 5 x 11 in A4...
Page 292: ...User Guide 20 26 High Capacity Stacker HCS...
Page 328: ...User Guide 21 36 Perfect Binder D110 D125 D136 with integrated controller...
Page 452: ...User Guide 24 48 Standard Finisher Plus...
Page 458: ...User Guide vi Index...
Page 459: ......
Page 460: ......