Xerox DOCUCOLOR 12, System Administration Manual

Page 1: ...Xerox DocuColor 12 Digital Colour Printer Copier System Administration Guide...

Page 2: ...this publication are registered trademarks of Xerox Corporation Other company brands and product names may be trademarks or registered trademarks of their respective companies and are also acknowledge...

Page 3: ...al outlet Do not use an extension cord If you do not know whether or not an outlet is grounded consult a qualified electrician Do not use a ground adapter plug to connect this equipment to an electric...

Page 4: ...ll an authorized Xerox service representative to correct the problem The machine emits unusual noises or odors The power cord is damaged or frayed A wall panel circuit breaker fuse or other safety dev...

Page 5: ...Maintenance safety Do not attempt any maintenance procedure that is not specifically described in the documentation that is supplied with your copier printer Do not use aerosol cleaners The use of su...

Page 6: ...the machine on a level solid surface not on a thick pile carpet that has adequate strength to support the weight of the machine Do not attempt to move the machine A leveling device that was lowered wh...

Page 7: ...n copy volume Providing the correct environmental parameters as specified in the Xerox installation procedures ensures that concentration levels meet safe limits If you need additional information abo...

Page 8: ...VI DOCUCOLOR 12 USER GUIDE 1 2 3 4 5 6 7...

Page 9: ...antee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment...

Page 10: ...he equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may ca...

Page 11: ...regulations All system ports meet the Safety Extra Low Voltage SELV circuits for connection to customer owned devices and networks Additions of customer owned or third party accessories that are atta...

Page 12: ...elated to electromagnetic compatibility Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate the equipment Shielded cables must...

Page 13: ...In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Changes or modifications to this equipment not specifically approv...

Page 14: ...government such as FHA etc Bonds U S Savings Bonds may be photo graphed only for publicity purposes in connec tion with the campaign for the sale of such bonds Internal Revenue Stamps If necessary to...

Page 15: ...ports may be photo graphed 7 Immigration Papers 8 Draft Registration Cards 9 Selective Service Induction Papers that bear any of the following Registrant s information Earnings or Income Dependency St...

Page 16: ...wrappers or designs used by or on behalf of the Government of Canada or of a prov ince the government of a state other than Canada or a department board Commission or agency estab lished by the Govern...

Page 17: ...issions that result from generating electricity Environmental Notices in Canada As a participant in the Environmental Choice program Xerox Corporation has determined that this copier printer model mee...

Page 18: ...XVIII DOCUCOLOR 12 USER GUIDE 1 2 3 4 5 6 7...

Page 19: ...is manual 1 1 Conventions used in this manual 1 2 2 Managing Counts and Accounts 2 1 Overview 2 1 Meter Check 2 2 Confirm Consumables 2 3 Auditron Administration mode 2 4 Entering the Auditron Adminis...

Page 20: ...Quality 3 31 Adjusting Image Recognition settings 3 32 Auto Screening Adjust 3 34 Machine Timeouts 3 36 Reduce Enlarge Defaults 3 38 Change Tools Access Number 3 40 Original Size Presets 3 41 4 Maint...

Page 21: ...te features from screens Finally the System Administrator is generally the one person trained to perform maintenance tasks order supplies and perform removal replacement procedures The System Administ...

Page 22: ...NOTE Notes provide extra information that may be helpful to your understanding or performance of procedures KEY POINT The key symbol draws your attention to important additional information hints or...

Page 23: ...ts for output and consumables such as dry ink toner or fuser oil Any user can check these counts The System Administrator also confirms and edits accounts and has the option to delete accounts or chan...

Page 24: ...colour copies 1 Press the Administration button above the numeric keypad to display the Access screen as illustrated in Figure 2 2 Touch the Meters icon to display the Meters screen as illustrated in...

Page 25: ...istration button above the numeric keypad to display the Access screen as illustrated in Figure 4 2 Touch the Consumables Status icon to display the Consumables Status screen as illustrated in Figure...

Page 26: ...strator can perform the following tasks in the Auditron Administration Mode Create Modify User Accounts Auditron Access Edit Accounts Reset Accounts Auditron Administrator Password NOTE To access any...

Page 27: ...r Password screen as illustrated in Figure 6 3 Use the numeric keypad to enter the correct password and touch Enter on the Touch Screen to display the Auditron Administration screen as illustrated in...

Page 28: ...tton in the Auditron Administration mode You cannot program jobs while in the Auditron Administration mode Exiting the Auditron Administration mode To exit the Auditron Administration mode touch the C...

Page 29: ...word account limit or restrictions 1 On the Auditron Administration screen touch Create Modify User Accounts to display the Create Modify User Accounts screen as illustrated in Figure 8 2 Perform one...

Page 30: ...unt before you edit enter or change its password account limit or restrictions 1 On the Auditron Administration screen touch Edit Accounts to display the Edit Accounts screen as illustrated in Figure...

Page 31: ...th Keypad button Touch the Enter button The account limit is displayed Assign Restrictions Touch the appropriate button to indicate whether the account has No Restrictions can make Colour Only copies...

Page 32: ...ng To delete all current Auditron accounts touch Delete All Accounts To reset current copy counts for all accounts to zero touch Reset Copy Counters To remove copy count limits touch Disable All Copy...

Page 33: ...ser screens are inaccessible 1 On the Auditron Administration screen touch Auditron Access to display the Auditron Access screen as illustrated in Figure 12 2 Perform one of the following To use the A...

Page 34: ...nistration screen touch Auditron Administrator Password to display the Auditron Administrator Password screen as illustrated in Figure 14 2 Enter a value from the numeric keypad into the New password...

Page 35: ...features or register custom colours The Tools screen illustrated in Figure 1 is displayed when you enter the Tools Mode From this screen you can access and change options for the following features T...

Page 36: ...E 1 2 3 4 5 6 7 This chapter helps you enter and exit Tools Mode and provides information and procedures for each of the features listed above to help you customise the DocuColor 12 KEY POINT Touch Cl...

Page 37: ...s the Clear All button in the Tools Mode You cannot program jobs while in the Tools Mode 1 Press the Administration button Figure 2 above the numeric keypad to display the Access screen illustrated in...

Page 38: ...ized individuals do not have access to Tools Mode To close the window without entering a password touch Close After you have entered the correct password the Tools screen displays as illustrated in Fi...

Page 39: ...3 and 4 and the current type of stock normal heavyweight or transparency separators that is in each tray NOTE Do not run heavyweight paper from Paper Tray 1 1 On the Tools screen touch the Tray Manag...

Page 40: ...eight paper from Paper Tray 1 The only option on the Tray 1 detail screen is Normal The Auto Tray Setup Switching option set through Auto Paper Select must be disabled before you can select the Heavyw...

Page 41: ...to another tray with the same size and type of paper when the first tray runs out of paper NOTE To enable Auto Tray Switching ensure that more than one tray is configured for the same size paper and f...

Page 42: ...Save to display the Auto Tray Setup screen If necessary repeat steps 3 and 4 for another paper tray 6 To enable or disable Auto Tray switching use the up and down arrows to highlight the Auto Tray Sw...

Page 43: ...Enlarge Original Type Image Quality Settings Margin Shift Edge Erase Original Orientation 2 Sided Copy and Multiple Up The first Feature Defaults screen is illustrated in Figure 13 Because these proc...

Page 44: ...er of screens For example 1 4 indicates you are viewing the first of four Feature Defaults screens To display items on other screens touch the Next Page button or Previous Page button 3 To change the...

Page 45: ...Enlarge This option allows you to designate the default reduction or enlargement Selecting Auto enables the copier printer to determine the reduction or enlargement percentage to use based on the size...

Page 46: ...n Figure 17 original types include Photo Text Most original documents consist of both text and graphics Text Most original documents consist of words with few detailed graphics Photo Most original doc...

Page 47: ...or the kind of photograph or picture originals you will be copying Halftone Use this option when most original documents will be images that are created using a fine screen that varies the darkness an...

Page 48: ...ey areas is important The best option for very high quality halftone documents As illustrated in Figure 19 this option allows you to specify the default for the kind of Photo originals you will be cop...

Page 49: ...t this selection produces the clearest output text Selecting this option suppresses background colour As illustrated in Figure 20 this option allows you to specify the default for the kind of text ori...

Page 50: ...ast enables the copier printer to determine the lightness or darkness to use based on its scan of the original document Output Colour The Output Colour option allows you to set the default to Auto Col...

Page 51: ...the green colours toward the yellow hue The lower bar shifts toward the left Again all colours in between these original document colours also shift in the same direction Saturation This option allow...

Page 52: ...igh medium and low density on the copies Three higher settings three lower settings and the normal medium settings are available for each density level of each colour as illustrated in Figure 25 You c...

Page 53: ...Image Quality tab Use the Sharp levels Figure 26 to increase the amount of edge definition for original documents such as maps line art or graphics that have crisp lines Use the Soft levels Figure 26...

Page 54: ...can set separate defaults for Side 1 and Side 2 images on the output copy You can set the following options No Shift Auto Centre Corner Shift If you select this option you should also select the Corn...

Page 55: ...if you selected the Variable Shift option for Margin Shifts for either Side 1 or Side 2 To set a horizontal shift touch the right arrow to shift the image to the right edge or touch the left arrow to...

Page 56: ...en with variable shift settings Under the Top Bottom icon touch the up arrow to increase the amount of erasure at the top and bottom edges Touch the down arrow to decrease the amount of erasure at the...

Page 57: ...of documents on the Document Glass 2 Sided Copy This option allows you to set default copying for 1 to 1 Sided 1 to 2 Sided 2 to 2 Sided or 2 to 1 Sided as illustrated in Figure 31 Side 2 Rotate This...

Page 58: ...escribed below 2 Pages Up This option Figure 34 allows you to specify how two images will be placed on a single sheet of paper Left to right top to bottom Right to left top to bottom 4 8 Pages Up This...

Page 59: ...d use the Timeouts feature to set the number of minutes required before the copier printer powers off 1 On the Tools screen touch the Machine Set up icon to display the Machine Set up screen as illust...

Page 60: ...pad to enter the maximum number 1 999 of copies sets allowed On the Auto Power Off screen Figure 38 touch either the Enabled or Disabled button 4 Touch Save to display the Machine Set up screen 5 If n...

Page 61: ...urn the Control Panel Input Tone on or off For all other options you can turn the tone off or set its volume to soft normal or loud 1 On the Tools screen touch the Audio Tones icon to display the Audi...

Page 62: ...Tone Figure 40 touch No Tone or Tone For other tones Figure 41 touch No Tone Softer Normal or Louder 4 Touch Save to display the Audio Tones screen 5 If necessary repeat steps 2 through 4 for other to...

Page 63: ...uch the Customise Screens icon to display the Customise Screens screen as illustrated in Figure 42 2 Touch the Basic Copying Presets button to display the Basic Copying Presets screen as illustrated i...

Page 64: ...s your selection If you selected a Reduce Enlarge Preset option touch the desired reduction enlargement percentage button on the Preset Reduce Enlarge Selection screen Figure 45 5 Touch Save to displa...

Page 65: ...o Balance to lower or raise levels of density optimizing text or photo settings Screening Adjustment to apply settings to both copy and print modes copy mode only or to disable this option With the Au...

Page 66: ...n as illustrated in Figure 46 2 Touch the Image Recognition icon to display the Image Recognition screen as illustrated in Figure 47 3 Review the current settings for each item To change a setting use...

Page 67: ...ppropriate image quality level setting for Text Photo Balance as illustrated in Figure 50 For Screening Adjustment touch the box that indicates the appropriate application for the adjustment as illust...

Page 68: ...uto Screening Adjust 1 On the Tools screen touch the System Image Quality icon to display the System Image Quality screen 2 Touch the Auto Screening Adjust icon to display the Auto Screening Adjust sc...

Page 69: ...Adjust screen Touch Print Test Original to print a sample of the settings Follow the directions on the Touch Screen to print the test original and enable the adjustment NOTE Test originals are printe...

Page 70: ...ng Power Saver mode powering off or exiting System Administration mode You may also disable or enable a timeout option through the Timeouts feature screens 1 On the Tools screen touch the Machine Time...

Page 71: ...stated minimum and maximum times Touch the Timeout Disabled button to prevent the machine from timing out NOTE The disable option is not available on the Low Power Timeout or Auto Power Off screen If...

Page 72: ...as defaults on the Reduce Enlarge screen 1 On the Tools screen touch the Reduce Enlarge Defaults icon to display the Reduce Enlarge Presets screen as illustrated in Figure 56 2 Review the current sett...

Page 73: ...with the desired reduction enlargement percentage as illustrated in Figure 57 4 Touch Save to display the Reduce Enlarge Presets screen 5 If necessary repeat steps 2 through 4 for other reduction enl...

Page 74: ...er avoid known values such as birthdates or phone numbers simple combinations or five repeated numbers 1 On the Tools screen touch the Change Tools Access Number icon to display the Change Tools Acces...

Page 75: ...con to display the Original Size Presets screen as illustrated in Figure 59 2 Review the current settings for each preset item NOTE There are two Original Size Presets screens Check both to set or cha...

Page 76: ...rd US sizes Figure 60 Touch the Variable Size button Use the right and left arrows to set the X dimensions and the up and down arrows to set the Y dimensions for a customised preset original document...

Page 77: ...copier printer that require customer maintenance and provides procedures for maintaining those areas Problems that cannot be solved by the operator need to be referred to the Xerox service representat...

Page 78: ...le at the start of each day Remove all dust and fingerprints Wipe the Touch Screen with a clean lint free cloth CAUTION To avoid damage to the Touch Screen system do not use any Xerox cleaner water or...

Page 79: ...or Cleaner or a glass cleaner that is not abrasive such as Windex or Glass Plus CAUTION To avoid damage to the copier printer do not pour or spray the cleaner directly onto the Document Glass 2 Clean...

Page 80: ...ed in Figure 4 If Film Remover gets on the Document Glass perform the procedure for cleaning the Document Glass 4 Close the Document Glass Cover KEY POINT Periodically inspect the Document Glass Cover...

Page 81: ...Cleaner 2 Lift the Clear Plastic Overlay and wipe the top surface of the Edit Pad until it is clean and dry as illustrated in Figure 5 CAUTION Do not crease or fold the Clear Plastic Overlay permanent...

Page 82: ...r printer CAUTION To prevent dry ink toner spillage remove the Dry Ink Cartridge only when the Cartridge is Empty message appears on the Touch Screen 1 Open the Front Door of the copier printer and lo...

Page 83: ...inter as illustrated in Figure 9 4 Pull the cartridge completely out of the copier printer as illustrated in Figure 10 Dispose of the cartridge according to local regulations 5 Remove the new cartridg...

Page 84: ...oor under the Dry Ink Cartridge and dispose of the sheets according to local regulations CAUTION Do not use warm or hot water or cleaning solvents to remove dry ink toner from your skin or clothing Th...

Page 85: ...he copier printer CAUTION To prevent spilling dry ink toner remove the Dry Ink Waste Container only when the Dry Ink Waste Container is Full message appears on the Touch Screen 1 Open the Front Door o...

Page 86: ...pier printer 5 Place the Dry Ink Waste Container in a plastic bag as illustrated in Figure 17 and dispose of the used container according to local regulations 6 Remove the new Dry Ink Waste Container...

Page 87: ...e sheets of paper on the floor under the Dry Ink Waste Container and dispose of the sheets according to local regulations CAUTION Do not use warm or hot water or cleaning solvents to remove dry ink to...

Page 88: ...r Waste Container and affixed to the copier printer CAUTION To prevent developer spillage remove the Developer Waste Container only when the Developer Waste Container is Full message appears on the To...

Page 89: ...lustrated in Figure 21 5 Remove the gold cap from the front of the used Developer Waste Container as illustrated in Figure 22 6 Securely push the gold cap over the opening on the back of the waste con...

Page 90: ...gn the new Developer Waste Container with the arrow on the copier printer then slide the Developer Waste Container into the copier printer as illustrated in Figure 26 10 Close the Front Door of the co...

Page 91: ...labels surrounding the Copy Print Cartridge and affixed to the copier printer CAUTION To prevent any damage to the new Copy Print Cartridge remove the Copy Print Cartridge only when the Replace the Co...

Page 92: ...printer 2 Rotate the Copy Print Cartridge gold latch release area B anti clockwise to its unlocked position as illustrated in Figure 28 and Figure 29 NOTE The B pictured on the release in Figure 28 i...

Page 93: ...ge is visible 4 Grasp the strap with your left hand and remove the cartridge completely out of the copier printer as illustrated in Figure 30 5 Remove the new Copy Print Cartridge from the box 6 Grab...

Page 94: ...to the copier printer as illustrated in Figure 32 8 Press the new Copy Print Cartridge in very firmly until the gold handle clicks down 9 Rotate the Copy Print Cartridge gold latch release clockwise t...

Page 95: ...ed in the following procedure CAUTION Fuser oil can be slippery If any fuser oil is spilled on the floor thoroughly clean the area WARNING Do not place the fuser oil cartridge on the copier printer If...

Page 96: ...front of the Paper Path Module area D 6 Lift the Fuser Oil Cartridge straight up off the module as illustrated in Figure 36 Hold it steady in this position until any excess oil has dripped off the car...

Page 97: ...oil is spilled on the copier printer thoroughly clean it 7 Place the old cartridge in a plastic bag as illustrated in Figure 37 and dispose of it according to local regulations 8 Remove the new cartri...

Page 98: ...illustrated in Figure 39 10 Align the cartridge in the proper position on the Paper Path Module Press it carefully into place as illustrated in Figure 40 11 Grasp the Paper Path Module and firmly pus...

Page 99: ...under the Paper Path Module and dispose of the sheets according to local regulations CAUTION Fuser oil can be slippery If any fuser oil has been spilled on the floor thoroughly clean the area WARNING...

Page 100: ...xed to the copier printer WARNING The fuser can be very hot To avoid personal injury do not touch any components other than those indicated in the following proce dure 1 Open the Front Door of the cop...

Page 101: ...Front and Rear Release buttons on the top of the fuser assembly as illustrated in Figure 44 to unlatch the Cleaning Web area E The web opens to the right of the Paper Path Module 5 Gently push down on...

Page 102: ...new Cleaning Web into place as illustrated in Figure 47 The Cleaning Web is in position when it stops Press firmly to ensure that it latches CAUTION Do not force the new Cleaning Web into the fuser or...

Page 103: ...problem to the service operator Defining the copier printer problem accurately may help you and the operator solve the problem over the phone and minimize copier printer downtime If the problem canno...

Page 104: ...ith you to help you describe the problem or to assist you when answering the questions from the service operator about the defects 6 If possible use a phone near the copier printer to call the Service...

Page 105: ...822 2200 Canada English 1 800 668 0199 Canada French 1 800 668 0133 Europe ________________________ Latin America ________________________ Give the representative the following information Your Xerox...

Page 106: ...6 Developer Black 5R616 5R616 5R90241 Developer Cyan 5R617 5R617 5R90242 Developer Magenta 5R618 5R618 5R90243 Developer Yellow 5R619 5R619 5R90244 Dry Ink Toner Black 6R945 6R945 6R90280 Dry Ink Tone...

Page 107: ...Recommended Materials for the DocuColor 12 This list is available on the Xerox web site and will be updated periodically Contact your Xerox representative for additional details Replacement Manuals US...

Page 108: ...MAINTENANCE 4 32 DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 1 2 3 4 5 6 7...

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Page 110: ...Prepared by Xerox Europe Technical Centre Global Knowledge Language Services Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE 708P83445...