6/02
6-87
DC1632/2240
GP 1, GP 4 Intermittent Problem RAP
General Procedures and Information
Prelaunch Training/Review
GP 1 Network Printing Simulation
Description
This procedure details a method of troubleshooting network printing problems.
Procedure
[name?? - NextGen PWS Tool release???] includes an LPR Spooler application [Xerox TCP/IP
Port Monitor - name???]. Install/Launch this application [instructions??]
Creating a printer on the PWS
1.
Click the Windows
Start
button
2.
Select
Settings
, then
Printers
3.
Select
Add Printer
4.
On the
Add Printer Wizard
screen, click
Next
5.
Click Have Disk. Print Drivers can be found on:
ï
[Customer CD - name?? -path??]
ï
[S/W upgrade CD - name?? - path??]
ï
latest driver can also be downloaded from the Xerox website
6.
Insert the CD and locate the driver [filename??]. Click OK
7.
When the
Add Printer Wizard
asks the port you want to use, select LPT1: then click
Next
8.
On the next screen, enter a name for the printer. Do not set this printer as the default.
9.
Select
No
when asked if you want to print a test page, then click
Finish
.
Configuring the printer port
1.
In the
Printers
folder, right-click on the new printer and select
Properties
.
2.
Click
Add Port
3.
In the Add Port screen, click
Other
, then select
Xerox TCP/IP Port
and click
OK
.
4.
Enter the name and IP address for the [DC1632/2240] then click
Next
.
5.
Select
Custom
, then
Setup
6.
Setup<<<???? then
Next
.
7.
Click
Finish
to close the Wizard and return to the
Properties
screen.
8.
Click Apply to save the port configuration.
Configuring the print driver
1.
In the
Properties
screen, select the
Printer
tab. Select the appropriate configuration
items.
2.
In the
Properties
screen, select the
Configuration
tab.
3.
Select
Custom Paper Size
. In the
Units
box, select
Inches
.
4.
Click OK to return to the
Properties
screen. Select the
Paper/Output
tab. Set the [???] to
8.5 x 11.î
5.
Click Apply to save the print driver configuration.
6.
A simple test of the printing function can be performed by selecting the
General
tab then
clicking
Print Test Page
.
GP 4 Intermittent Problem RAP
The purpose of this RAP is to provide guidance for resolving an intermittent problem. This is
not an exact procedure, but a set of recommended actions that use the resources of the ser-
vice manual to help locate the cause of an intermittent problem.
Procedure
1.
Check the service log. Recent service actions may provide information about the prob-
lem. For example, a component that was recently replaced to correct another problem
may be the cause of the new intermittent problem.
2.
Run the machine in a mode that vigorously exercises the function that is suspected. The
machine may fail more frequently or may fail completely under these conditions. Look for
signs of failure or abnormal operation.
An intermittent problem can usually be associated with a RAP, since when it does fail, it
results in a fault code, a jam code, or some other observable symptom.
3.
Using the RAP that is associated with the symptom of the intermittent problem, examine
all of the components that are referenced in the RAP. Look for:
ï
contamination, such as a feed roller that has a build up of dirt or toner
ï
wear, such as gear teeth that are rounded or have excessive backlash
ï
HFSI, even if they are not near or have not exceeded the SPEC LIFE or COPY
COUNT value
ï
wires chafing against components of the machine, especially against moving com-
ponents
ï
misaligned, misadjusted, or incorrectly installed components
ï
slow or slipping clutches; slow or binding solenoids
ï
damaged components
ï
excessive heat, or symptoms of excessive heat, such as the discoloration of a com-
ponent
ï
loose cables or wires
4.
Using the RAP that is associated with the symptom of the intermittent problem, perform
all of the adjustments for the components or functions that are referenced in the RAP.
Check to ensure that the adjustment can be made and that there is an adequate range of
adjustment, and that it can be set to or near the nominal value. Any abnormality that is
observed may be an indication of the cause of the problem. For example, a component
can be adjusted to the nominal value, but it is at the limit of the adjustment range. This is
not normal and may be an indication of the cause of the problem.
5.
Operate all of the components in the appropriate RAP that is associated with the symp-
tom of the intermittent problem with DC330 Component Control. Observe the components
for any symptoms of abnormal operation, such as a hesitation, or an unusual sound.
6.
Check that the AC and DC power are within specification.
7.
Get technical advice or assistance when it is appropriate. This will depend upon the situa-
tion and the established local procedures.
8.
Examine the components that are not in the RAP, but are associated with the function that
is failing. Refer to the BSDs. Look for:
ï
contamination, such as a feed roller that has a build up of dirt or toner
ï
wear, such as gear teeth that are rounded or have excessive backlash
ï
HFSI, even if they are not near or have not exceeded the SPEC LIFE or COPY
COUNT value
Summary of Contents for DocuColor 1632
Page 4: ...6 02 2 DC1632 2240 Prelaunch Training Review Introduction ...
Page 9: ...6 02 vii DC1632 2240 Introduction Prelaunch Training Review Translated Warnings ...
Page 22: ...6 02 xx DC1632 2240 Prelaunch Training Review Introduction ...
Page 24: ...6 02 1 2 DC1632 2240 Prelaunch Training Review Service Call Procedures ...
Page 38: ...6 02 2 8 DC1632 2240 Prelaunch Training Review Status Indicator RAPs ...
Page 44: ...6 02 2 14 DC1632 2240 1 306 Prelaunch Training Review Status Indicator RAPs ...
Page 452: ...6 02 3 2 DC1632 2240 Prelaunch Training Review Image Quality ...
Page 474: ...6 02 3 24 DC1632 2240 Image Quality Specifications Prelaunch Training Review Image Quality ...
Page 486: ...6 02 4 12 DC1632 2240 REP 1 13 Prelaunch Training Review Repairs and Adjustments ...
Page 490: ...6 02 4 16 DC1632 2240 REP 4 4 Prelaunch Training Review Repairs and Adjustments ...
Page 514: ...6 02 4 40 DC1632 2240 REP 5 19 Prelaunch Training Review Repairs and Adjustments ...
Page 568: ...6 02 4 94 DC1632 2240 REP 9 27 Prelaunch Training Review Repairs and Adjustments ...
Page 572: ...6 02 4 98 DC1632 2240 REP 10 3 Prelaunch Training Review Repairs and Adjustments ...
Page 616: ...6 02 4 142 DC1632 2240 REP 12 20 Prelaunch Training Review Repairs and Adjustments ...
Page 624: ...6 02 4 150 DC1632 2240 REP 14 11 REP 14 12 Prelaunch Training Review Repairs and Adjustments ...
Page 638: ...6 02 4 164 DC1632 2240 ADJ 6 1 Prelaunch Training Review Repairs and Adjustments ...
Page 660: ...6 02 4 186 DC1632 2240 ADJ 12 1 Prelaunch Training Review Repairs and Adjustments ...
Page 766: ...6 02 6 2 DC1632 2240 Prelaunch Training Review General Procedures and Information ...
Page 864: ...6 02 7 2 DC1632 2240 Prelaunch Training Review Wiring Data ...
Page 904: ...6 02 7 42 DC1632 2240 Plug Jack Locations Prelaunch Training Review Wiring Data ...
Page 906: ...6 02 7 44 DC1632 2240 Wirenets Prelaunch Training Review Wiring Data Figure 2 ACN Wirenet ...
Page 907: ...6 02 7 45 DC1632 2240 Wirenets Wiring Data Prelaunch Training Review Figure 3 3 3VDC Wirenet ...
Page 917: ...6 02 7 55 DC1632 2240 Wirenets Wiring Data Prelaunch Training Review Figure 13 24VDC 1 of 4 ...
Page 918: ...6 02 7 56 DC1632 2240 Wirenets Prelaunch Training Review Wiring Data Figure 14 24VDC 2 of 4 ...
Page 919: ...6 02 7 57 DC1632 2240 Wirenets Wiring Data Prelaunch Training Review Figure 15 24VDC 3 of 4 ...
Page 920: ...6 02 7 58 DC1632 2240 Wirenets Prelaunch Training Review Wiring Data Figure 16 24VDC 4 of 4 ...
Page 921: ...6 02 7 59 DC1632 2240 Wirenets Wiring Data Prelaunch Training Review Figure 17 24V RTN 1 of 4 ...
Page 922: ...6 02 7 60 DC1632 2240 Wirenets Prelaunch Training Review Wiring Data Figure 18 24V RTN 2 of 4 ...
Page 926: ...6 02 7 64 DC1632 2240 Wirenets Prelaunch Training Review Wiring Data Figure 22 IIT 24V RTN ...
Page 928: ...6 02 7 66 DC1632 2240 Wirenets Prelaunch Training Review Wiring Data Figure 24 DADF 5V RTN ...
Page 936: ...6 02 7 74 DC1632 2240 Wirenets Prelaunch Training Review Wiring Data ...
Page 939: ...6 02 7 77 DC1632 2240 Chain 01 Wiring Data Prelaunch Training Review Figure 3 LVPS Control ...
Page 946: ...6 02 7 84 DC1632 2240 Chain 01 Prelaunch Training Review Wiring Data Figure 10 Monitoring ...
Page 948: ...6 02 7 86 DC1632 2240 Chain 02 Prelaunch Training Review Wiring Data Figure 2 LCD Control ...
Page 955: ...6 02 7 93 DC1632 2240 Chain 03 Wiring Data Prelaunch Training Review Figure 7 PWS Interface ...
Page 956: ...6 02 7 94 DC1632 2240 Chain 03 Prelaunch Training Review Wiring Data Figure 8 Billing ...
Page 957: ...6 02 7 95 DC1632 2240 Chain 03 Wiring Data Prelaunch Training Review Figure 9 Monitoring ...
Page 969: ...6 02 7 107 DC1632 2240 Chain 06 Wiring Data Prelaunch Training Review Figure 2 Image Input ...
Page 1001: ...6 02 7 139 DC1632 2240 Chain 08 Wiring Data Prelaunch Training Review Figure 5 Registration ...
Page 1002: ...6 02 7 140 DC1632 2240 Chain 08 Prelaunch Training Review Wiring Data Figure 6 Monitoring ...
Page 1012: ...6 02 7 150 DC1632 2240 Chain 09 Prelaunch Training Review Wiring Data Figure 10 Development Y ...
Page 1013: ...6 02 7 151 DC1632 2240 Chain 09 Wiring Data Prelaunch Training Review Figure 11 Development M ...
Page 1014: ...6 02 7 152 DC1632 2240 Chain 09 Prelaunch Training Review Wiring Data Figure 12 Development C ...
Page 1029: ...6 02 7 167 DC1632 2240 Chain 09 Wiring Data Prelaunch Training Review Figure 27 Stripping ...
Page 1032: ...6 02 7 170 DC1632 2240 Chain 09 Prelaunch Training Review Wiring Data Figure 30 IBT Cleaning ...
Page 1042: ...6 02 7 180 DC1632 2240 Chain 10 Prelaunch Training Review Wiring Data Figure 3 Fusing ...
Page 1046: ...6 02 7 184 DC1632 2240 Chain 10 Prelaunch Training Review Wiring Data Figure 7 Duplex Drive ...
Page 1047: ...6 02 7 185 DC1632 2240 Chain 10 Wiring Data Prelaunch Training Review Figure 8 Monitoring ...
Page 1055: ...6 02 7 193 DC1632 2240 Chain 12 Wiring Data Prelaunch Training Review Figure 8 Staple Control ...
Page 1056: ...6 02 7 194 DC1632 2240 Chain 12 Prelaunch Training Review Wiring Data Figure 9 Set Eject ...