4
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On a Windows computer
This chapter provides troubleshooting tips.
On a Windows computer
Setting up printing on Windows NT 4.0 or
Windows 2000/XP computers
For information about problems you may encounter using the PostScript Printer
Driver for Windows NT 4.0/2000/XP, see the Adobe README file (readmeNT)
included in English\Prntdrvr\Ps_drvr\Win_NT4x on the User Software CD. For
Windows 2000/XP, see your Windows 2000/XP documentation.
Reinstalling the Adobe PostScript Printer Driver on
Windows 9x/Me
If you are reinstalling the Adobe PostScript Printer Driver, delete any previous versions
and related files before installation.
For additional information about problems you may encounter using the Adobe
Printer Driver for Windows 9x/Me, see the Adobe README file (readme9x.wri)
included in English\PRNTDRVR\Ps_drvr\Win_9x_ME on the User Software CD.
Problems with the Fiery utilities on Windows computers
If you are experiencing problems with connections for the Fiery utilities, try the
following:
1.
Make sure the TCP/IP networking protocol is enabled.
2.
Make sure the connection is configured correctly for your site.
To check the current configuration, start a Fiery utility and choose Open from the File
menu. Select the Fiery and click Modify to see current settings. If the settings are
incorrect, you can change them in this dialog box.
Chapter 4:
Troubleshooting