5
5-9
Troubleshooting the DocuColor 40 CP
Runtime error messages
For canceling jobs, calibration alerts, and error messages related to printing and
calibration, see the Job Management Guide.
Check power and cable
This message indicates that the interface cable between the DocuColor 40 CP and the
copier is not connected, or a print job is ready but the copier is not turned on.
See the Job Management Guide for additional runtime error messages, including copier
alerts to load media in trays or cassettes, and a
Disk Full
message. These messages are
reported by the Control Panel and DocuColor WebSpooler.
PostScript error reporting can be turned on as a print option from Mac OS
applications that use a PostScript Level 2 or PostScript 3 driver or by setting the
PS Setup option
Print to PS error
to
Yes
.
Printer not found—TCP/IP or IPX networks
Most failures to find a printer on the network are due to conflicting or missing name or
address settings for the DocuColor 40 CP. You must enter particular names in certain
places. The required names are:
• TCP/IP host name (also known as the DNS name), which is defined by your organi-
zation. In this manual
colorsvr
is used
Enter the host name as the Server Name on the Control Panel.
• Remote printer (internal machine) name:
print
hold
print_DocuColor
hold_DocuColor
You must reconfigure one of the DocuColor utilities on each workstation if you
change the DNS name (also known as the TCP/IP host name) of the
DocuColor 40 CP.
