Maintenance
110
DocuMate 250 Scanner User’s Guide
Problem: I got the error message: PaperPort cannot
allocate enough memory to perform internal critical
operations. What do I do?
Close any other active applications so that additional memory is
available. If you click Continue, PaperPort moves the file to the
PaperPort data directory and renames the file with the prefix “bad”.
This allows you to recover the file later.
To recover the file, you can import it into PaperPort by using the
Import command in the File menu.
Problem: The installation will not complete successfully.
If installation finishes, the scanner’s One Touch 4.0
options do not seem to work properly. What do I do?
A likely cause is that some driver programs are already installed on
your computer for another scanner. They are interfering with the
installation and One Touch options, and you need to remove those
other drivers and re-install your Xerox DocuMate 250 scanner.
Please see the documentation that you received with the other
scanner for the steps to remove its driver programs. You can also
use the basic steps in the section “Uninstalling Your Scanner” on
page 112, but in Step 3, instead of uninstalling One Touch 4.0,
uninstall the other scanner’s driver programs. After uninstalling the
other scanner’s driver programs, uninstall One Touch 4.0, then
reinstall it.
Problem: With AutoCrop to Original selected, sometimes
I get blank pages, or pages with lines. What’s wrong?
The pages were probably scanned in crooked, or skewed. To use
AutoCrop to Original, the pages must be scanned in straight.
Adjust the paper guides on the scanner so pages feed in straight.
Problem: How do I uninstall PaperPort?
See the section “Uninstalling Your Scanner” on page 112.
Uninstalling does not delete your scanned items, and they remain
in the PaperPort Data folder.
Summary of Contents for DocuMate 250
Page 1: ...DocuMate 250 user s guide scanner...
Page 2: ...DocuMate 250 scanner user s guide...
Page 121: ...Maintenance 116 DocuMate 250 Scanner User s Guide...
Page 129: ...05 0593 200...
