Xerox DocuMate 3125, User Manual

Page 1: ...05 0944 100 June 2018 Xerox DocuMate 3125 Scanner Scanner User Guide for Mac OS X ...

Page 2: ...er countries All other products mentioned herein may be trademarks of their respective companies and are hereby acknowledged Changes are periodically made to this document Changes technical inaccuracies and typographic errors will be corrected in subsequent editions Information is subject to change without notice and does not represent a commitment on the part of Visioneer The software described i...

Page 3: ...s 2 1 Documentation 2 2 Xerox DocuMate 3125 Scanner 2 2 3 Scanner Setup 3 1 Unpack and Assemble the Scanner 3 1 Connect the Power Cord 3 2 4 Installation 4 1 Installing the Scanner Driver 4 4 Connect the USB Cable and Turn on the Power 4 6 Install the Visioneer Scan Utility 4 7 Installing Additional Applications 4 7 View the User Guides 4 7 Register Your Scanner 4 8 5 Loading Documents to Scan 5 1...

Page 4: ...or Light Troubleshooting Codes 6 10 Xerox DocuMate 3125 Specifications 6 11 Xerox DocuMate 3125 Parts List 6 12 7 Appendix A Regulatory Information 7 1 Basic Regulations 7 1 United States FCC Regulations 7 1 European Union 7 1 Turkey RoHS Regulation 7 2 Copy Regulations 7 2 United States 7 2 Canada 7 3 Other Countries 7 4 8 Appendix B Compliance Information 8 1 Product Recycling Disposal 8 1 USA C...

Page 5: ...y examination approval and compliance with established environmental standards To ensure the continued safe operation of your Xerox equipment follow these safety guidelines at all times Do these Always follow all warnings and instructions that are marked on or supplied with the equipment Always use materials specifically designated for this product the use of other materials may result in poor per...

Page 6: ... or an electrician for advice 2 The socket outlet shall be installed near the equipment and shall be easily accessible 3 Use the power cable that is supplied with your machine Do not use an extension cord or remove or modify the power cord plug 4 Plug the power cable directly into a correctly grounded electrical outlet If you are not sure whether or not an outlet is correctly grounded consult an e...

Page 7: ...r other safety device has been tripped Liquid is spilled into the machine The machine is exposed to water Any part of the machine is damaged Maintenance Information 1 Any operator product maintenance procedures will be described in the user documentation supplied with the product 2 Do not carry out any maintenance on this product which is not described in the customer documentation 3 Do not use ae...

Page 8: ...Safety Contacts Contact Information For more information on Environment Health and Safety in relation to this Xerox product and supplies please contact the following customer help lines North America Europe Phone 1 800 ASK XEROX North America Europe Fax 1 585 422 8217 ...

Page 9: ...e you purchased the scanner System Requirements Apple Mac OS X operating system 10 9 10 13 1 83 GHz or faster Intel Core Processor DVD ROM drive capable of reading Dual Layer DVDs An available Universal Serial Bus USB port Minimum of 2 gigabyte GB of internal memory RAM Minimum available hard disk space 350 MB for the scanner driver Xerox DocuMate 3125 Quick Install Guide Technical Support Card Wa...

Page 10: ...instructions for scanning using the TWAIN interface This guide describes the options available in the TWAIN interface Please refer to your scanning application s user guide or help file for instructions on how to access the scanner s interface scan and save files Xerox DocuMate 3125 Scanner 1 Input Tray Holds the documents in the Automatic Document Feeder for scanning 2 Paper Guides Guides adjust ...

Page 11: ...move the scanner from its protective foam and plastic bag 2 Remove any shipping tape from the scanner input tray and output tray 3 Lift the input tray up from the scanner Pull the output tray down from the scanner body It will snap in place when it is down all the way ...

Page 12: ... the feeder cover when you are finished Connect the Power Cord Note Only use the power supply DA 24C24 made by APD included with your scanner Connecting any other type of power supply may damage your scanner and will void its warranty 1 Plug the power supply into the power port on the scanner 2 Plug the power cord into the power supply and into a wall outlet ...

Page 13: ...indow opens Click the drop down menu arrow and select the language to use Click OK The disc s Main menu window opens Note If the disc does not start check the following Make sure the disc drives door is completely shut Make sure the disc was inserted in the drive in the proper direction label side up 5 A prompt will be shown to allow the installer to search online for software updates Select No to...

Page 14: ...there are newer versions of the installer 7 Plug the USB cable into the USB port on the scanner then into a USB port on the computer Turn on the scanner power Note Select Cancel to install the software on the disc only 8 When this is complete the Main Menu will be shown 9 On the Main menu select Install software ...

Page 15: ... will be possible to upgrade by selecting the appropriate button option 12 If there are newer versions of the software available online the Web button will be enabled If there is no newer version then only the DVD button will be enabled Select which option to install the software from 13 If any of the Web buttons have been selected the software will have to first be downloaded by clicking Download...

Page 16: ...ded again or installed from the DVD 15 Once all software has been downloaded click Install now Installing the Scanner Driver The scanner driver installation will start first 1 Click Continue 2 On the Xerox License Agreement window read the license agreement Click Continue 3 If you accept the terms select Agree and continue with the installation If you choose not to accept the license agreement clo...

Page 17: ...stall 5 If you are prompted for a password input the name and password for a user that has permission to install software on your computer 6 Click Close on the installation complete window You can now connect the scanner to your computer Technical Note the Installation Complete screen may be blank when installing on OS X 10 9 Please close the empty screen and proceed with connecting the scanner to...

Page 18: ... into a USB port on the computer Check your computer s manual for USB port locations If the plug does not attach easily make sure that you are plugging it in correctly Do not force the plug into either connection 3 Turn on the scanner power The status light comes on and flashes indicating that the scanner is receiving power Your computer recognizes that a scanner has been plugged into the USB port...

Page 19: ...the software will be installed from the DVD However if there are newer versions of the software available online the Web button will be shown and selected by default Select the desired location to install the software from 4 If any of the Web buttons have been selected the software will have to first be downloaded by clicking Download Now 5 Once all software has been downloaded click Install now 6...

Page 20: ... free telephone support service Registration also gives you free access to software updates for your scanner You will need an active internet connection to register your scanner If you do not have internet access you can contact our customer service department to register the scanner Please refer to the Technical Support Card that you received with the scanner for our customer service contact info...

Page 21: ...the documents so that all items are centered in the stack The document sensor paper separation and feed rollers are located in the middle of the paper path If smaller items are offset from the center they will not be detected This will cause feeding issues and paper jams Paper thickness between 13 32 lb paper 48 120 g m2 Embossed plastic cards up to 1 25 mm thick Non embossed plastic cards up to 1...

Page 22: ...kground will appear in the scanned images Unsupported Document Types Do not scan the following types of documents as they may cause damage to the scanner Items outside of the specified supported sizes thickness and weight defined in this document Non rectangular or irregularly shaped paper will cause the scanner to detect and report document skew errors or paper jams Carbon paper that will leave r...

Page 23: ...er Pinch the ends to align the leading edges slantwise to help prevent multiple pages from being fed through at a single time Loading Documents 1 Adjust the paper guide for the width of paper and make sure the input and output trays are fully extended Make sure the bottom of the tray is down all the way before scanning If the tray isn t fully seated in position paper feeding from the input tray ma...

Page 24: ...access the scanner using a different method Please refer to the application s user guide for instructions on using the application and accessing the scanner TWAIN Interface TWAIN is a widely recognized standard that computers use to receive images from scanners and digital cameras The TWAIN scanning interface can be accessed from any TWAIN scanning application you have installed on the computer ...

Page 25: ...rox DocuMate 3125 User Guide 5 5 ICA Interface the ICA driver has been developed to enable image transfer from devices using standard Mac applications such as Image Capture without the need to install additional scanning software ...

Page 26: ...Xerox DocuMate 3125 Loading Documents to Scan 5 6 User Guide ...

Page 27: ...he scanner If your scanner has a power cord and or power switch always turn off the scanner and unplug the power cord before performing maintenance unless the maintenance instructions below specifically state to leave the scanner plugged in and powered on Always unplug the USB cable from the scanner before performing maintenance unless the maintenance instructions below specifically state to leave...

Page 28: ...de of the scanner helps to keep your scanner operating at optimum performance You should clean the inside of the scanner at least once a week or after 1 000 pages have been scanned If you are getting frequent paper jams multiple pages feeding at the same time or you re seeing lines in the scanned image it is time to clean the scanner Note Be careful when cleaning the rollers All of the rollers exc...

Page 29: ...ate 3125 User Guide 6 3 2 Open the Automatic Document Feeder cover 3 Wipe clean the feed rollers and scanner glass in the scanner body 4 Wipe clean the free rollers ADF pad and scanner glass in the under side of the ADF door ...

Page 30: ...Xerox DocuMate 3125 Maintenance 6 4 User Guide 5 Be careful not to snag the cloth on the spring arms of the ADF pad 6 Close the scanner when you re finished ...

Page 31: ...tured paper and embossed plastic cards will cause the ADF pad to wear faster Large continuous batch scanning will also cause the ADF pad to wear faster You received a replacement pad in the original scanner box you can also order a new one Replacement parts can be purchased from the Parts Accessories page for your scanner at www xeroxscanners com 1 Open the Automatic Document Feeder cover 2 Squeez...

Page 32: ...e or multiple pages to feed at the same time Before replacing the roller you should clean it as excessive dust on the roller will make it appear worn and smooth You cannot properly diagnose a worn roller until you have cleaned it You should generally replace the roller every 160 000 to 200 000 scans Replacement parts can be purchased from the Parts Accessories page for your scanner at www xeroxsca...

Page 33: ...aper guides 4 The roller is held in place with a lock tab that rotates to lock and unlock it To unlock the tab rotate it upward until the small lock flange is completely free 5 Remove the roller from the scanner and discard it it cannot be repaired 6 Before installing the new roller clean any dust that may have gotten on it during shipping ...

Page 34: ...slot in the scanner 8 Rotate the lock tab into the scanner Press down on the lock flange to lock the roller into the scanner The lock will click into place when it is secure However if it does not rotate easily into the housing make sure the flange is properly seated in its latch 9 Lift the paper guide up to the back of the scanner and press gently on the paper guide until it snaps into place ...

Page 35: ...nner s USB cable directly to the back of the computer It is not recommended that you use the scanner with a USB hub if you are using a hub the hub must have its own power supply Is the USB cable 6 or less If you are using a USB cable that is longer than 6 you may lose connection to the scanner The recommended USB cable length is 6 or less the USB cable provided with your scanner is within this ran...

Page 36: ...ve dust on the roller can make it appear worn and will cause issues feeding paper See Cleaning the Scanner on page 2 for cleaning instructions Problem The ADF won t feed pages properly A dirty or worn roller can cause documents to feed in skewed at an angle or multiple pages to feed at the same time First try cleaning the rollers as described in Cleaning the Scanner on page 2 If the problem persis...

Page 37: ...f the problem persists clean the double feed detection sensor as described on the previous section 6 The scanner s cover is open The ADF door is not closed all the way Open the scanner then close it again Push down on the lid until it locks into place All Other Codes An internal part in the scanner may have malfunctioned Turn off the power to your scanner then turn it back on If the problem persis...

Page 38: ... Scanner Rating 24Vdc 1 0A Power consumption 30 Watts during operation 5 3 Watts on standby 2 7 Watts power save after 15 minutes without scanning 0 38 Watt power off Cable Information AC Power Cord US UL CSA 3P 7A 125V L 500mm 3C 18AWG BLACK PH8B2EDJF0A 018 RoHS UK BSI PSB 3P 2 5A 250V L 500mm 3C 0 75mm2 BLACK PG8B9XHJZ0A 018 RoHS EUR CEE 2P 16A 250V L 1800mm 3C 0 75mm2 BLACK PG8B9CIJG0A 05B RoHS...

Page 39: ...Maintenance Xerox DocuMate 3125 User Guide 6 13 USB Cable 35 0118 000 AC Power Cord 35 0226 000 US 35 0228 000 UK 35 0104 000 EUR Power Supply 37 0093 000 Part Name Part Number ...

Page 40: ...Xerox DocuMate 3125 Maintenance 6 14 User Guide ...

Page 41: ...ment to operate in close proximity to Industrial Scientific and Medical ISM equipment the external radiation from ISM equipment may have to be limited or special mitigation measures taken Changes and modifications to this equipment not specifically approved by Xerox may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with ...

Page 42: ...poses in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is i...

Page 43: ...s not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney Canada Parliament by statute has forbidden the reproduction of the following subjects under certain circumstances Penalties of fines or imprisonment may be imposed on those guilty of making such copies 1 Current bank notes or current paper money 2 Obligations or securities of a g...

Page 44: ...all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions Currency notes Bank notes and cheques Bank and government bonds and securities Passports and identification card...

Page 45: ... www dtsc ca gov hazardouswaste perchlorate European Union RoHS and WEEE Compliance This product is compliant with RoHS Regulations of the European Parliament and Council Directive on the Restrictions of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment 2011 65 EU and with the Waste Electrical and Electronic Equipment WEEE Directive 2012 19 EU Some equipment may be use...

Page 46: ...d the office equipment industry to promote energy efficient copiers printers fax multifunction machine personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity Xerox equipment is preset at the factory Your machine will be delivered with the timer for switc...

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