Xerox DocuMate 4830, User Manual

Page 1: ...05 0861 400 June 2018 Xerox DocuMate 4830 Scanner Scanner User Guide for Microsoft Windows...

Page 2: ...countries Microsoft is a U S registered trademark of Microsoft Corporation Windows and SharePoint are registered trademarks of Microsoft Corporation ZyINDEX is a registered trademark of ZyLAB Internat...

Page 3: ...by this product may be protected by governmental laws and other regulations such as copyright laws The customer is solely responsible for complying with all such laws and regulations...

Page 4: ...1 Documentation 2 2 Xerox DocuMate 4830 Scanner 2 2 3 Assemble the Scanner 3 1 Connect the Power Cord 3 2 4 Installation 4 1 Install the Software and Connect the Scanner 4 1 Installing the Scanner Dri...

Page 5: ...e ADF Pad and Roller s 6 5 Replacing the ADF Pad Assembly 6 6 Replacing the Feed Roller 6 7 Troubleshooting 6 9 Error Light Troubleshooting Codes 6 13 Uninstalling Your Scanner 6 14 Xerox DocuMate 483...

Page 6: ...examination approval and compliance with established environmental standards To ensure the continued safe operation of your Xerox equipment follow these safety guidelines at all times Do these Always...

Page 7: ...or an electrician for advice 2 The socket outlet shall be installed near the equipment and shall be easily accessible 3 Use the power cable that is supplied with your machine Do not use an extension...

Page 8: ...r other safety device has been tripped Liquid is spilled into the machine The machine is exposed to water Any part of the machine is damaged Maintenance Information 1 Any operator product maintenance...

Page 9: ...Safety Contacts Contact Information For more information on Environment Health and Safety in relation to this Xerox product and supplies please contact the following customer help lines North America...

Page 10: ...ged contact the dealer where you purchased the scanner System Requirements Pentium 4 PC or equivalent processor DVD ROM drive Universal Serial Bus USB port Microsoft Windows operating system 32 bit or...

Page 11: ...arranty card the warranty card is provided for users in Russia and should be filled in as described on the card For all other users please dispose of this card in paper recycling The following soft co...

Page 12: ...lex button Press to scan double sided documents Simplex button Press to scan single sided documents Status light Power Button Turns the scanner s power off and indicates the scanner s status 6 Output...

Page 13: ...Xerox DocuMate 4830 Welcome 2 4 User Guide...

Page 14: ...Peel off the protective plastic film from the control panel 3 Open the automatic document feeder cover and remove any tape or protective foam from inside the feeder Close the feeder cover when you are...

Page 15: ...u are finished Connect the Power Cord Note Only use the power supply DA 48M24 made by APD included with your scanner Connecting any other type of power supply may damage your scanner and will void its...

Page 16: ...tallation to proceed Although the messages will differ based on the software your computer is running in each case you should allow the installation to proceed if that option is available Alternativel...

Page 17: ...r direction label side up To launch the disc manually Open the Windows options for your computer s disc drives Double click the icon for your DVD ROM drive The Installation menu for the disc should no...

Page 18: ...on of the software is already installed on the system the option will be greyed out However if there is a newer version available on the disc or online it will be possible to upgrade by selecting the...

Page 19: ...nloaded files to be deleted In order to be installed they will either have to be downloaded again or installed from the DVD 14 Once all software has been downloaded click Install now Installing the Sc...

Page 20: ...connecting the scanner stop and follow the instructions below Connect the USB Cable and Turn on the Power If you did not connect the scanner earlier proceed with the instructions below 1 Remove any t...

Page 21: ...receiving power Your computer recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner 4 When you re certain that the software...

Page 22: ...click Close on the driver Installation Complete window 1 Click Next on the Welcome to the OneTouch Setup Wizard 2 On the Visioneer License Agreement window read the license agreement If you accept th...

Page 23: ...nd click Install software 2 If a version of the software is already installed on the system the option will be greyed out However if there is a newer version available on the disc or online it will be...

Page 24: ...neTouch TWAIN scanning guide Instructions for accessing and scanning using the TWAIN interface Click on View software documentation to access the user guides for the software applications provided wit...

Page 25: ...nner for our customer service contact information 1 Open an Internet Explorer window or any other Internet browser you have installed on your computer 2 In the web address field type www xeroxscanners...

Page 26: ...x 17 inches 297 x 432 mm Maximum length with long document enabled 118 inches 2997 mm We recommend scanning one page at a time when the documents you are scanning are longer than 17 inches 432 mm Mix...

Page 27: ...ds and paper jams Partially transparent paper such as tracing paper as any images from the opposite side of the page or black background will appear in the scanned images Unsupported Document Types Do...

Page 28: ...ugh at a single time Loading Documents 1 Adjust the paper guide for the width of paper 2 Load the documents face up with their tops into the Automatic Document Feeder 3 You can now scan the documents...

Page 29: ...c cards Note You must remove any pages from the Automatic Document Feeder before scanning from the Flatbed glass If pages are in the Automatic Document Feeder they will be scanned instead of the page...

Page 30: ...etwork drive OneTouch Button Panel Use this scan option when you want to scan from the computer screen Scanning from the on screen OneTouch Button Panel is the same as selecting a scanning option on t...

Page 31: ...click the Scan button in the TWAIN interface window Please see the TWAIN Scanning Guide on the installation disc for instructions You can also click the Help button in the TWAIN interface to open the...

Page 32: ...performing maintenance unless the maintenance instructions below specifically state to leave the scanner plugged in and powered on Always unplug the USB cable from the scanner before performing maint...

Page 33: ...ware processor version number Serial number the scanner s unique identification number LLD version the scanner s base driver version This is not the OneTouch software revision TWAIN or WIA driver vers...

Page 34: ...er stops scanning due to a paper jam in the Automatic Document Feeder a warning opens after a few moments 1 Open the Automatic Document Feeder cover Do not attempt to remove a jammed page with the sca...

Page 35: ...you are getting frequent paper jams multiple pages feeding at the same time or you re seeing lines in the scanned image it is time to clean the scanner Note Be careful when cleaning the rollers All of...

Page 36: ...dust may dirty the glass To ensure the best quality scanned item wipe the scanner glass with a soft dry clean cloth to rid the glass of dust or other debris If any residue remains after wiping the gl...

Page 37: ...uments are generally scanned Scanning large batches of heavily textured paper and embossed plastic cards will cause the ADF pad to wear faster Large continuous batch scanning will also cause the ADF p...

Page 38: ...pad until you hear a click when it locks in place 8 Close the scanner when you re finished Replacing the Feed Roller The roller will wear out and is designed to be a user replaceable part A worn roll...

Page 39: ...cover The roller assembly fits in a channel in the ADF cover 2 The roller is held in place with a lock tab that rotates to lock and unlock it To unlock the tab rotate it upward until the small lock f...

Page 40: ...er If the status light doesn t come on plug the power supply into another electrical outlet If you are using a UPS battery back up or power strip try plugging the scanner directly to a wall outlet Did...

Page 41: ...n will not complete successfully If installation finishes the scanner s OneTouch options do not seem to work properly A likely cause is that some driver programs are already installed on your computer...

Page 42: ...but not all of the blank pages have been removed If you are scanning light weight paper such as 16lb or 18lb printer paper the scanner may be picking up faint images through the paper and the driver w...

Page 43: ...ning the roller with a soft cloth dampened with Isopropyl rubbing alcohol Excessive dust on the roller can make it appear worn and will cause issues feeding paper See Cleaning Inside the Automatic Doc...

Page 44: ...d the status light remains blue A cable may be loose Check that the scanner s cables are correctly attached to the computer If the scanner still does not connect re boot the computer 4 Paper jam Open...

Page 45: ...ner and which applications you installed during the scanner setup the application list may include OneTouch OneTouch OCR module Uninstalling Visioneer Acuity Visioneer Acuity is automatically installe...

Page 46: ...0 P N 85 0312 000 and higher U S Letter landscape or A4 landscape Color 30 pages per minute 60 images per minute 200 and 300 dpi U S Letter landscape or A4 landscape Black White and Grayscale 50 pages...

Page 47: ...s without scanning 0 3 Watt power off Xerox DocuMate 4830 P N 85 0312 000 and higher 40 Watts during operation 12 Watts on standby 2 9 Watts power save after 15 minutes without scanning 0 5 Watt power...

Page 48: ...he data plate starting with an 85 in the format P N 85 00 the image below is shown for example only Xerox DocuMate 4830 Parts List Part Name Part Number Feed Roller 57 0151 000 ADF Pad Tension Spring...

Page 49: ...Xerox DocuMate 4830 Maintenance 6 18 User Guide...

Page 50: ...ent to operate in close proximity to Industrial Scientific and Medical ISM equipment the external radiation from ISM equipment may have to be limited or special mitigation measures taken Changes and m...

Page 51: ...oses in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on which there is a canceled revenue stamp this may be done pro...

Page 52: ...not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney Canada Parliament by statute has forbidden the reproduction of the following subj...

Page 53: ...ll inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your country Penalties of...

Page 54: ...www dtsc ca gov hazardouswaste perchlorate European Union RoHS and WEEE Compliance This product is compliant with RoHS Regulations of the European Parliament and Council Directive on the Restrictions...

Page 55: ...the office equipment industry to promote energy efficient copiers printers fax multifunction machine personal computers and monitors Reducing product energy consumption helps combat smog acid rain an...

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