Maintenance
80
DocuMate 515 Scanner User’s Guide
Problem: Paper is jamming constantly in the ADF.
To reduce the number of paper jams, smooth and straighten the paper
before scanning, and adjust the guides to the paper size. Paper fed into
the ADF at an angle can cause the feed mechanism to jam. If paper jams
are occurring more frequently, try cleaning the roller with a soft cloth
dampened with Isopropyl rubbing alcohol. Excessive dust on the roller
can make it appear worn and will also cause issues feeding paper. See
“Cleaning the Automatic Document Feeder” on page 76 for cleaning
instructions.
Problem: The ADF won’t feed pages properly.
A dirty or worn ADF pad assembly or dirt on the roller can cause
documents to feed in skewed at an angle, or multiple pages to feed at the
same time. Try cleaning the roller first. See “Cleaning the Automatic
Document Feeder” on page 76. If that doesn’t solve the problem, the pad
assembly may need to be replaced. See “Replacing the ADF Pad
Assembly” on page 78 for the steps to replace the pad.
Problem: The paper jams about halfway through the
scan.
Check the Flatbed glass to make sure no items are on it when you scan
from the ADF. Multiple items placed on the Flatbed glass will raise the lid
slightly, thus preventing the pages feeding through the ADF from touching
the glass. When that occurs, the pages are unable to feed back out of the
ADF and the pages can jam.
Problem: The scans from the ADF are always crooked.
Make sure to align the paper guides to the edges of the paper. If you are
scanning small items that are smaller than the paper guides’ minimum
adjustment, scan these items on the Flatbed glass instead.
Problem: If the USB cable is disconnected during a scan,
the scanner does not reconnect when the USB cable is
plugged back in.
Unplug the power cable from the scanner, and then plug it back in.
If the scanner does not reconnect:
1.
Unplug the power cable from the scanner.
2.
Restart your computer.
3.
After the restart is complete, plug the power cable back in.
Summary of Contents for DocuMate 515
Page 1: ...DocuMate 515 user s guide scanner...
Page 2: ...DocuMate 515 scanner user s guide...
Page 91: ...Maintenance 86 DocuMate 515 Scanner User s Guide...
Page 101: ...96 DocuMate 515 Scanner User s Guide...
Page 105: ...05 0728 000...
